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Hawk 2 (Wide bus) Family Install Guide, Rev. C
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HAWK 2 Family:
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(Wide Bus)
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ST12400W/WD/WC
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ST11900W/WD/WC
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Installation Guide
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Hawk 2 (Wide bus) Family Install Guide, Rev. C Contents Introduction........................................................... 1 Electromagnetic interference ................................ 1 Before you begin .................................................. 3 Installation overview ....................................... 8 Product repair information .................................... 10 Shipping ......................................................... 11 Product repair and return info
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Hawk 2 (Wide bus) Family Install Guide, Rev. C 1 Introduction Before attempting any installation, please read through all applicable sections of this document, including all warnings and cautions. Warning. This equipment generates, uses, and can radiate radio frequency energy and if not installed in accordance with these instruc- tions, may cause interference to radio com- munications. Electromagnetic interference (EMI) con- siderations The drive(s) described herein, as delivered, are de- signed
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2 Hawk 2 (Wide bus) Family Install Guide, Rev. C The physical design characteristics of the drive(s) described herein, serve to minimize EMI radiation when installed in an enclosure that provides reason- able shielding. As such, the drive(s) are capable of meeting the Class B limits of the FCC Rules and the Regulations of the Canadian Department of Communi- cations. Note. It is the end users' responsibility to assure that the drive(s) described herein meet the appropri- ate EMI requirements o
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Hawk 2 (Wide bus) Family Install Guide, Rev. C 3 Before you begin Verify that the system is switched off and discon- nected from main power before any installation is attempted. Protect yourself, the drive, and your valuable pro- grams and data by reading the following cautions and warnings. • Do not unpack drive from its static shielded bag until you are ready to install it in the system. • Always handle the drive by the frame or casting. • Do not touch printed circuit board (PCB) or the I/O
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4 Hawk 2 (Wide bus) Family Install Guide, Rev. C • Inspect drive for possible shipping damage. All claims of this type should be filed promptly with the trans- porter involved. Save original packing materials to be used when reshipping. • Verify all parts listed on shipping bill are received with the equipment. Discrepancies or damage should be reported to the shipping company. • When transporting or shipping a drive or system, please ensure that they are correctly packed in original Seagate ap
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Hawk 2 (Wide bus) Family Install Guide, Rev. C 5 To insure optimum reliable equipment op- eration, it is required that technical support personnel discharge themselves by wearing a grounding strap around the wrist and be connected to a grounding terminal while working in the vicinity of, and while handling EOS/ESD susceptible assemblies/parts. If unavailable, ground yourself frequently by touching the metal chassis of the system before handling any components (this helps only if the system is co
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6 Hawk 2 (Wide bus) Family Install Guide, Rev. C Safety instructions 1. The disc drive(s) are to be installed in a customer supplied enclosure where the surrounding air does o not exceed 50 C. 2. Four (4) 6-32 UNC-2A screws are required for installation. Maximum screw length into side of drive is 0.15 inches (3.81 mm). Maximum screw length into bottom is 0.20 in. (5.08 mm). Maximum screw tightening torque is 8.0 in-lb (.90 NM) with minimum thread engagement of .12 in. (3.0 mm). 3. The power req
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Hawk 2 (Wide bus) Family Install Guide, Rev. C 7 Sicherheitsanleitung 1. Däs Gerät ist ein Einbaugerät, vorgesehen für eine o maximale Umgebungstemperatur von 50 C. 2. Zur Befestigung der Drive werden 4 Schrauben benötigt (6-32 UNC-2A). Die maximale Länge der Schrauben in der unteren Seite des Chassis darf nicht mehr als 0.20 in (5.08 mm) betragen, die in der oberen 0.15 in (3.81 mm). Maximalle Schraubenanziehung von 8.0 in-lb. (.90 NM) mit minimalen Gewindeansperuch .12 in. (3.00 mm). 3. Die Ve
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8 Hawk 2 (Wide bus) Family Install Guide, Rev. C Installation Overview Installation of the drive can be divided into distinct phases as outlined below. Some of these may not be applicable to your particular installation requirements. Refer to the individual drive installation sections for specific information on your drive model. • Drive configuration: The user must select which of the drive features are appropriate to enable for instal- lation in their system. This is done by way of the user c
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Hawk 2 (Wide bus) Family Install Guide, Rev. C 9 • Low-level formatting: After the drive has been properly configured for the system, it does not need to be low-level formatted, as this has been done by the factory and does not require this step during installation. (The low-level format writes the sector boundaries and track information to the drive). Defect management information is read from the drive by the host system when required in the installation proce- dure. If an installed drive is
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10 Hawk 2 (Wide bus) Family Install Guide, Rev. C Product repair information Service requirements The special facilities required for the manufacture of these drives generally prohibit repair in the field. If problems occur during installation, please contact your supplier for assistance. Do not attempt to disassemble or repair. Drives should be sent to the repair depot through the purchase source, if possible. Please ob- serve the following cautions. Caution. • Handle drive with care. Do not d
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Hawk 2 (Wide bus) Family Install Guide, Rev. C 11 • Place drive on a flat, static dissipative surface and handle with extreme care. Always follow all EOS/ ESD precautions to avoid damage to the electrical assemblies. Shipping: When transporting or shipping a drive, a Seagate approved container must be used. Keep your original box. They are easily identified by the Seagate Approved Package label. Shipping a drive in a non- approved container voids the drive warranty. Seagate repair centers may re
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12 Hawk 2 (Wide bus) Family Install Guide, Rev. C If the drive is no longer under warranty contact pur- chase source for repair information or refer to numbers listed in the following paragraph . Technical support services Please contact your dealer for technical support and installation troubleshooting. Product Technical Sup- port is available for all Seagate products by calling the SeaFAX, SeaFONE, SeaTDD or SeaBOARD services. These are toll calls. SeaFAX: 408/438-2620 You can use a Touch-Ton
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Hawk 2 (Wide bus) Family Install Guide, Rev. C 13 SeaTDD: 408/438-5382 TDD is a Telecommunication Device for the Deaf where two people can communicate using a keyboard that is connected to the phone line. A TDD device is required to access this service. This service is available from 8:00 AM to 5:00 PM PST, Monday through Friday. SeaBOARD: The Seagate Technical Support Bulletin Board System (BBS) is available 24 hours a day, 7 days a week. A modem is required to access this service. The commu- n
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14 Hawk 2 (Wide bus) Family Install Guide, Rev. C With this service you can access: • Specifications and jumper configurations for all Seagate products. • Reprints of Seagate documentation. • A directory of information and helpful utilities that you can download to your own computer. BBS Modem Maximum Location Number Baud Rate United States 408-438-8771 9600 England 44-62-847-8011 9600 Germany 49-89-140-9331 2400 Singapore 65-227-2217 9600 Australia 61-2-756-2359 9600 Note: These are toll calls
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Hawk 2 (Wide bus) Family Install Guide, Rev. C 15 Drive specifications Product Hawk 2 family (wide) Information ST12400W/WC ST12400WD Interface [7] SCSI-2 Fast SCSI-2 Fast Cache Type Multi-segmented, 256 Kb* Capacity MB Unformatted 2537 2537 Formatted [1] 2148 2148 Cylinders 2621 2621 Heads 19 19 Sectors/track (Avg.) 84 84 Recording method RLL (1,7) RLL (1,7) Rev/min 5411 5411 Seek time (ms typ.) [2] Average Read 9.3 9.3 Write 10.8 10.8 Operating environment o o Ambient temp. [4] ------
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16 Hawk 2 (Wide bus) Family Install Guide, Rev. C Product Hawk 2 family (wide) Information ST11900W/WC ST11900WD Interface [7] SCSI-2 Fast SCSI-2 Fast Cache Type Multi-segmented, 256 Kb* Capacity MB Unformatted 2003 2003 Formatted [1] 1700 1700 Cylinders 2621 2621 Heads 15 15 Sectors/track (Avg.) 84 84 Recording method RLL (1,7) RLL (1,7) Rev/min 5411 5411 Seek time (ms typ.) [2] Average Read 9.3 9.3 Write 10.8 10.8 Operating environment o o Ambient temp. [4] ------5 C to 50 C------ o HD
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Hawk 2 (Wide bus) Family Install Guide, Rev. C 17 Notes. [1] Standard units are factory formatted with 512 data bytes per sector. ST12400 OEM standard models have twelve spare sectors per cylinder and 2 cylinders at inner tracks reserved for spares. The model ST11900 has six spares per cylinder and 2 spare cylinder per unit. [2] Does not Include on-board controller overhead. [3] Maximum measured at any location on top cover. o o [4] For best reliability keep below 35 C (95 F). [5] A droop of up
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18 Hawk 2 (Wide bus) Family Install Guide, Rev. C Initial setup information For the initial setup connect the cables, set the SCSI bus address and enable or disable (as required by system configuration), the SCSI I/O line terminator resistors (model "W" drives only). Note whether the drive model number ends in W, WC or WD. These procedures are described in paragraphs following. SCSI interface cable connection The drives covered by this manual are SCSI interface drives. For "W" and "WD"" models