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USB Virtual Desktop Kit
(Model U170)
TM
with vSpace
User Guide
This guide applies to all Microsoft® Windows versions of our product. Specific
information about our Linux versions may be found at
http://ncomputing.com/support.aspx
ncomputing.com
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Important notices Please note that reproduction of this User Guide in whole or in part, without express written permission from NComputing, is not permitted. NComputing reserves the right to make improvements and/or changes to this User Guide and to the products, programs and/or specifications described herein at anytime without notice. Information contained in this document may have been obtained from internal testing or from a third party. NComputing shall not be liable for any dir
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USB virtual desktop (model U170) user guide Contents Important notices...................................................................................................2
Contents ................................................................................................................3
Safety information .................................................................................................4
Regulatory compliance..............................................
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USB virtual desktop (model U170) user guide Safety information Refer to the following to prevent any physical injury or loss of assets caused by damage to the product. A user must read this User Guide carefully before use and properly follow the instructions. • Make sure that the place of installation is not too hot (above 35˚C), too cold (below 0˚C), or too wet (above 85% relative humidity). • Avoid any severe impacts to the product • Make sure that the product is not exposed to d
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USB virtual desktop (model U170) user guide Regulatory compliance FCC information This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause ha
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USB virtual desktop (model U170) user guide Product overview The NComputing U170 kit enables users to dramatically cut computing costs by sharing the untapped power of existing computers. The U170 access device and NComputing vSpace software work together to efficiently harness excess computing capacity and enable multiple users to share a single computer. And each user gets the full performance and capability of a PC, including multimedia and video. Best of all, IT staff and end use
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USB virtual desktop (model U170) user guide Minimum system requirements Host computer For multiuser applications the host computer operating system can be Windows Server 2003 R2 SP2 (Standard or Enterprise Edition, 32-bit), Windows Server 2008 SP2 (Standard or Enterprise, 32-bit. For more information Microsoft licensing please see the Important Notices section at the beginning of this document. Almost any modern PC may be used to host NComputing vSpace software. The guidelines bel
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USB virtual desktop (model U170) user guide Access devices For each U170 station you will need: • USB keyboard and mouse • Monitor (resolution support below) • Optional: speakers, headphones, and/or microphone with mini stereo connector • Optional: USB devices and USB cables (connect directly to host PC and can be assigned to each station via the vSpace software) Install the hardware Connect peripheral devices The U170 has two USB 2.0 connectors to support USB devices. These port
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USB virtual desktop (model U170) user guide Note: The U170 device is powered by the USB bus and a single USB port can provide power for only one U170 device with a mouse and keyboard. Adding additional USB devices immediately downstream of the U170 that draw too much power is likely to cause errors. Using a powered USB hub downstream from a U170 for high power peripherals is recommended. Connection options The U170 may be attached to a PC through any USB 2.0 compliant connection m
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USB virtual desktop (model U170) user guide Mounting and security Using two screws (provided) you can attach the XD2 to the back of an LCD monitor that has VESA compliant mounting holes as shown below. To secure the U170 device, a slot has been provided in between the mounting screw holes to permit a security cable to be attached. NComputing vSpace software installation Installation of the vSpace software is straightforward and simple. 1. Insert the CD. It will autostar
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USB virtual desktop (model U170) user guide 6. The next screen in the hardware wizard will show that the operating system has identified the U170 device and will ask “What would you like the wizard to do?” Choose “Install the software automatically [Recommended] Page 11
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USB virtual desktop (model U170) user guide 7. The next screen of the hardware installation wizard is a warning. Press, “Continue Anyway” 8. You have now completed the hardware installation wizard, press finish to continue. 9. You will repeat these steps for each U170 device connected to the system. Note: The Display on the host system will flash on and off during the video driver installation. It will repeat this for each new U170 being installed. Page 12
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USB virtual desktop (model U170) user guide User setup There are two options for setting up users on a multiuser system: 1. Local Users: for small installations, you can use the user management tool in Microsoft to add local users. 2. Workgroup or Domains: If there is already a workgroup or domain in use on the network, simply join the computer to that workgroup or domain and any users already existing may use the new system. Note: Users must be joined to the “Remote Access” g
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USB virtual desktop (model U170) user guide Windows Server 2003 user account management screen Product registration The U170 USB virtual desktop and vSpace software that you install on a computer must be registered with NComputing. Prior to registration, user sessions will be limited to 60 minutes before timing out and requiring a reboot of the system. Registration is fast, easy and can be accomplished two ways: 1. Online Registration 2. Offline Registration The Registratio
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USB virtual desktop (model U170) user guide Online registration If the PC where you have installed vSpace software has a connection to the internet for http and https, simply follow the registration wizard to: 1. Fill out your registration information. 2. Automatically discover the device serial numbers connected. 3. Then connect to the NComputing registration service . 4. If selecting this option, you may choose to enable “Background Registration” so that any time you install
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USB virtual desktop (model U170) user guide 5. Once you have the returned file, restart the Registration Wizard and select “Complete Offline Registration”. PC upgrade or card migration to another PC The registration process assigns your vSpace software license and U170 virtual desktop to the specific host PC in which they are installed. If you change or upgrade multiple components on your PC, such as the hard drive and operating system or if you move to another PC, you will need to
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USB virtual desktop (model U170) user guide vSpace software updates Once you have successfully completed the registration process, you can update the software directly over the Internet by selecting “Update vSpace” from the “Start” menu or from the System Tray menu. (Provided those updates for which you may be entitled to are available). Additional features Auto login NComputing vSpace software has a convenient Auto-login feature popular in schools, kiosks, or digital signage ap
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USB virtual desktop (model U170) user guide 3. Click the checkbox to “enable” The “Running Program” fields can be used to designate a single application to be displayed without the underlying windowing system. This may be used for kiosk or digital signage applications. Troubleshooting guide No graphics are displayed of a U170 station If there is nothing being displayed on a U170 station check the following: 1. Is the blue light on the U170 on? If not, the device has not yet been en
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USB virtual desktop (model U170) user guide Glossary Administrator: a person who is responsible for managing a multi-user computing environment, such as a local area network (LAN). Administrator responsibilities typically include: installing and configuring system hardware and software; establishing and managing user accounts; upgrading software; and backup and recovery tasks. Download: the network transmission of a file from one computer system to another. Firewall: a set of relate
