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book.book Page 1 Monday, June 21, 2010 11:00 AM
Dell™ PowerVault™
MD3200 and MD3220
Storage Arrays
Owner’s Manual
Regulatory Model: E03J Series and E04J Series
Regulatory Type: E03J001 and E04J001
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book.book Page 2 Monday, June 21, 2010 11:00 AM Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserv
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book.book Page 3 Monday, June 21, 2010 11:00 AM Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . 17 About This Document . . . . . . . . . . . . . . . . . . 17 Inside the box of the Dell PowerVault MD3200 Series Storage Array . . . . . . . . . . . . . . 18 Dell PowerVault MD3200 Series Storage Array. . . . . . . . . . . . . . . . . . . . 18 Dell PowerVault Modular Disk Storage Manager. . . . . . . . . . . . . . . . . . 18 Other Information you May Need . . . . . . .
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book.book Page 4 Monday, June 21, 2010 11:00 AM RAID Controller Module Connectors and Features . . . 30 RAID Controller Module—Additional Features . . . . . 32 Battery Backup Unit . . . . . . . . . . . . . . . . 32 Storage Array Thermal Shutdown . . . . . . . . . 33 System Password Reset . . . . . . . . . . . . . . 33 Cache Functions and Features. . . . . . . . . . . . . . 34 Cache Mirroring. . . . . . . . . . . . . . . . . . . 34 Write-Back Cache . . . . . . . . . . . . . . . . . 34
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book.book Page 5 Monday, June 21, 2010 11:00 AM Virtual Disk Operations Limit . . . . . . . . . . . . 43 Disk Group Operations. . . . . . . . . . . . . . . . . . 43 RAID Level Migration. . . . . . . . . . . . . . . . 43 Segment Size Migration . . . . . . . . . . . . . . 43 Virtual Disk Capacity Expansion . . . . . . . . . . 44 Disk Group Expansion . . . . . . . . . . . . . . . 44 Disk Group Defragmentation . . . . . . . . . . . . 45 Disk Group Operations Limit . . . . . . . . . . . .
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book.book Page 6 Monday, June 21, 2010 11:00 AM 5 Configuration: Overview . . . . . . . . . . . . 59 User Interface . . . . . . . . . . . . . . . . . . . . . . 59 Enterprise Management Window . . . . . . . . . 60 Array Management Window . . . . . . . . . . . . 61 6 Configuration: About Your Storage Array . . . . . . . . . . . . . . . . . . . . . 63 Out-of-Band and In-Band Management . . . . . . . . . 63 Storage Arrays . . . . . . . . . . . . . . . . . . . . . . 64 Adding Storage Arrays
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book.book Page 7 Monday, June 21, 2010 11:00 AM Setting the Storage Array RAID Controlle r Module Clocks . . . . . . . . . . . . . . . . . . 79 7 Configuration: Event Monitor . . . . . . . . . 81 Enabling or Disabling the Event Monitor . . . . . . . . 82 Windows . . . . . . . . . . . . . . . . . . . . . . 82 Linux . . . . . . . . . . . . . . . . . . . . . . . . 82 8 Configuration: About Your Host . . . . . . . . 83 Configuring Host Access . . . . . . . . . . . . . . . . 83 Using the Mapp
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book.book Page 8 Monday, June 21, 2010 11:00 AM Locating a Disk Group . . . . . . . . . . . . . . . 96 Creating Virtual Disks. . . . . . . . . . . . . . . . 96 Changing the Virtual Disk Modification Priority . . . . . . . . . . . . . . . . . . . . . . . 98 Changing the Virtual Disk Cache Settings . . . . . 99 Changing the Segment Size of a Virtual Disk. . . 101 Changing the I/O Type. . . . . . . . . . . . . . . 102 Choosing an Appropriate Physical Disk Type . . . . . 103 Physical Disk
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book.book Page 9 Monday, June 21, 2010 11:00 AM Restricted Mappings. . . . . . . . . . . . . . . . . . . 122 Changing the RAID Controller Module Ownership of a Virtual Disk or a Disk Group . . . . . . . . . . 124 Changing the RAID Level of a Disk Group. . . . . . . . 125 Storage Partitioning . . . . . . . . . . . . . . . . . . . 126 Disk Group and Virtual Disk Expansion. . . . . . . . . 128 Disk Group Expansion . . . . . . . . . . . . . . . 128 Virtual Disk Expansion . . . . . . . . . . . . .
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book.book Page 10 Monday, June 21, 2010 11:00 AM About the Advanced Path. . . . . . . . . . . . . 140 Preparing Host Servers to Create the Snapshot Using the Advanced Path . . . . . 141 Creating the Snapshot Using the Advanced Path . . . . . . . . . . . . . . . . . . 143 Specifying Snapshot Virtual Disk Names . . . . . . . 145 Snapshot Repository Capacity. . . . . . . . . . . . . 146 Re-creating Snapshot Virtual Disks . . . . . . . . . . 149 Disabling a Snapshot Virtual Disk. . . . . .
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book.book Page 11 Monday, June 21, 2010 11:00 AM Copy Manager . . . . . . . . . . . . . . . . . . . . . . 159 Copying the Virtual Disk. . . . . . . . . . . . . . . . . 159 Storage Array Performance During Virtual Disk Copy . . . . . . . . . . . . . . . . . . . . . . . . 160 Setting Copy Priority. . . . . . . . . . . . . . . . . . . 161 Stopping a Virtual Disk Copy . . . . . . . . . . . . . . 161 Recopying a Virtual Disk . . . . . . . . . . . . . . . . 162 Preparing Host Servers to Recopy a Vi
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book.book Page 12 Monday, June 21, 2010 11:00 AM 14 Management: Firmware Downloads . . . 177 Downloading RAID Controller and NVSRAM Packages. . . . . . . . . . . . . . . . . . . . . . . . 177 Downloading Both RAID Controller and NVSRAM Firmware . . . . . . . . . . . . . . . . . . . . . . . . 178 Downloading Only NVSRAM Firmware . . . . . . . . 180 Downloading Physical Disk Firmware . . . . . . . . 183 Downloading MD1200 Series Expansion Module EMM Firmware. . . . . . . . . . . . . . . . .
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book.book Page 13 Monday, June 21, 2010 11:00 AM RAID Controller Module . . . . . . . . . . . . . . . . . 197 Removing a RAID Controller Module Blank . . . . 197 Installing a RAID Controller Module Blank. . . . . 198 Removing a RAID Controller Module. . . . . . . . 199 Installing a RAID Controller Module . . . . . . . . 200 Opening the RAID Controller Module . . . . . . . 200 Closing the RAID Controller Module . . . . . . . . 201 RAID Controller Module Backup Battery Unit . . . . . 202 Removi
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book.book Page 14 Monday, June 21, 2010 11:00 AM Virtual Disk Service . . . . . . . . . . . . . . . . 215 Volume Shadow-Copy Service . . . . . . . . . . 215 18 Troubleshooting: Your Storage Array Software . . . . . . . . . . . . . . . . . . . 217 Start-Up Routine . . . . . . . . . . . . . . . . . . . . 217 Device Health Conditions . . . . . . . . . . . . . . . 217 Storage Array Support Data . . . . . . . . . . . . . . 220 Automatically Collect the Support Bundle Data . . . 221 Collectin
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book.book Page 15 Monday, June 21, 2010 11:00 AM Unidentified Devices . . . . . . . . . . . . . . . . . . 236 Recovering From an Unidentified Storage Array . . . . 236 Starting or Restarting the Host Context Agent Software . . . . . . . . . . . . . . . . . . . . . 239 19 Troubleshooting: Your Array . . . . . . . . . 241 Safety First—For you and Your Array . . . . . . . . . . 241 Troubleshooting Storage Array Startup Failure. . . . . 241 Troubleshooting Loss of Communication . . . . . . . . 24
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book.book Page 16 Monday, June 21, 2010 11:00 AM PCI Errors . . . . . . . . . . . . . . . . . . . . . 250 Critical Conditions. . . . . . . . . . . . . . . . . 250 Noncritical Conditions . . . . . . . . . . . . . . 251 20 Getting Help . . . . . . . . . . . . . . . . . . . . . . 253 Contacting Dell. . . . . . . . . . . . . . . . . . . . . 253 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 16 Contents
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book.book Page 17 Monday, June 21, 2010 11:00 AM 1 Introduction See the Safety, Environmental, and Regulatory Information document for important safety information before following any procedures listed in this document. About This Document This guide familiarizes you with the functions of the MD3200 Series storage array. The guide is organized according to the tasks that you must complete after receiving your Dell™ PowerVault™ MD3200 Series storage array. Planning—Information about the s
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book.book Page 18 Monday, June 21, 2010 11:00 AM Inside the box of the Dell PowerVault MD3200 Series Storage Array Unless specified MD3200 Series represents Dell PowerVault MD3200 and Dell PowerVault MD3220. Your MD3200 Series product package includes: • Dell PowerVault MD3200 Series storage array • SAS cables • Power cables (2) • Bezel (optional) • Mounting rails (2) (optional) • Dell PowerVault MD3200 Series resource media • The Rack Installation Instructions included with your rack solu
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book.book Page 19 Monday, June 21, 2010 11:00 AM Other Information you May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document. • Getting Started Guide provides an overview of setting up and cabling your storage array. • Deployment Guide provides installation and configuration instructions for both software and hardware. • Storage Manager CLI Guide provides informatio
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book.book Page 20 Monday, June 21, 2010 11:00 AM 20 Introduction