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Dell™ OpenManage™
Client Instrumentation Version 7.6
User’s Guide
www.dell.com | support.dell.com
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Notes and Notices NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. ____________________ Information in this document is subject to change without notice. © 2008 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used
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Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 7 CIM Overview . . . . . . . . . . . . . . . . . . . . . . . 7 WMI Overview. . . . . . . . . . . . . . . . . . . . . . . 8 Data Sources Used by OMCI. . . . . . . . . . . . . . . . 8 OMCI Architecture. . . . . . . . . . . . . . . . . . . . . 9 Features . . . . . . . . . . . . . . . . . . . . . . . . . 11 CIM 2.6 Schema Support . . . . . . . . . . . . . . 11 Dell LegacySelect 2.0 Support . . . . . . . . . . . 11 Remote Boot
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2 Installing Dell™ OpenManage™ Client Instrumentation . . . . . . . . . . . . . . 17 User Account Control in Windows Vista . . . . . . . . 18 Local Installation. . . . . . . . . . . . . . . . . . . . . 19 Installing the Client . . . . . . . . . . . . . . . . . 19 Uninstalling the Client. . . . . . . . . . . . . . . . 20 Silent Installation . . . . . . . . . . . . . . . . . . . . 21 Installing the Client in the Silent Mode . . . . . . . 21 Performing a Complete Installation in Silent Mode
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4Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Overview. . . . . . . . . . . . . . . . . . . . . . . . . 31 ASF Alerting . . . . . . . . . . . . . . . . . . . . . . . 32 WMI Alerting. . . . . . . . . . . . . . . . . . . . . . . 32 5 Component Descriptions . . . . . . . . . . . . . 39 6 Troubleshooting . . . . . . . . . . . . . . . . . . . . 45 Wakeup on LAN . . . . . . . . . . . . . . . . . . . . . 45 Remote Connection to WMI and Remote BIOS Update . . . . . . . . . . .
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Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 6 Contents
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Introduction The Dell™ OpenManage™ Client Instrumentation (OMCI) software enables remote management application programs to access client system information, monitor the client system status, or change the state of the client system; such as shutting it down remotely. Through standard interfaces, OMCI exposes key system parameters allowing administrators to manage inventory, monitor system health, and gather information on deployed Dell client systems. OMCI enables Dell client systems to be
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The CIM data model abstracts and describes all elements in a network environment. The CIM schema provides the actual data model descriptions and arranges the network into a series of managed objects, all interrelated and broadly classified. The CIM schema is defined by the Managed Object Format (MOF) file, which provides a standardized model for describing management information between clients in a management system. The MOF file is not bound to a particular implementation, and it all
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OMCI uses a variety of data sources resident on the client system which includes: Microsoft Win32 WMI providers SMBIOS Device drivers Operating system registry Operating system Application Programming Interfaces (APIs) WMI repository OMCI Architecture The OMCI architecture is based on a layered model that is tightly integrated with the Microsoft WMI stack as shown in Figure 1-1. WMI application layer — Consists of management applications such as Dell Client Manager, Dell OpenMana
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For example, a management console in the WMI application layer requests the available free space on the client system hard drive. The WMI application layer makes the request over the network to the CIMOM (in the Dell WMI provider layer) on the client system. The CIMOM routes the request to the appropriate WMI provider, which, in turn, routes the request through the data router layer to the disk data provider in the data provider layer. The information is then returned (through the same pat
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Features The following are key features of OMCI: CIM 2.6 Schema Support Dell LegacySelect 2.0 Support Remote Boot Device Select WMI Security Event Reporting Remote Shutdown Remote Wake-Up Configurability WfM Version 2.0 Compliance CIM 2.6 Schema Support CIM is a standard that describes management data that can be used by many management application programs. OMCI conforms to the CIM 2.6 Schema, and includes two WMI providers: Dell WMI Indication Provider/Polling Agent and Dell
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A network administrator can change the settings of these components either through the computer's system setup or by using a WMI management application. NOTICE: Changing LegacySelect attributes such as Integrated Drive Electronics (IDE) Controller may cause a computer system to become unusable. If this occurs, enter system setup on the client system and change the applicable setting. Remote Boot Device Select Remote Boot Device Select allows a network administrator to remotely configure th
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processes that may be running. If the temperature increases too quickly and OMCI does not poll the system in time, it will not generate a shutdown message and the system will not shut down cleanly. OMCI also contains a start delay for the polling intervals. This determines how long after the operating system loads, OMCI starts checking for the alert status. An alert may be missed if the start delay is set too high. For instructions on setting polling intervals and enabling or disabling alert
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Additional Display Device Information: Earlier OMCI releases provided limited display device information. OMCI 7.6 also provides the manufacture date in format; y-year, w-week number (for example, 2008 Week 16) and the possible sleep states of the monitor. Additional Physical Memory Information: Previous OMCI releases retrieved the value of the memory capacity property in the Dell_ PhysicalMemory class. OMCI 7.6 also retrieves the Manufacturer, Memory Type, and Speed pro
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Other Dell Documents You Might Need In addition to this User's Guide, you can find the following guides either on the Dell Support website or on the Systems Management Tools and Documentation DVD: The Dell OpenManage Client Instrumentation Reference Guide provides detailed information on all OMCI classes, properties, and their descriptions. The Dell OpenManage Client Connector User’s Guide provides information on how to view and configure OMCI properties and perform remote management f
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16 Introduction
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Installing Dell™ OpenManage™ Client Instrumentation Dell OpenManage Client Instrumentation (OMCI) can be installed locally using the OMCI installation wizard, or remotely through a silent or administrative installation. Local Installation: The OMCI installation wizard allows you to install the complete package or to do a custom installation of specific components required for a particular environment. OMCI can also be modified, repaired, or removed through the Add/Remove Programs dialog in
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NOTE: You cannot upgrade from OMCI 6.x to OMCI 7.6 using the OMCI 7.6 installer if the target system has OMCI 6.x on it. Ensure that you uninstall OMCI 6.x before installing OMCI 7.6. OMCI version 7.2 and later can be installed only on Dell systems running the Windows operating systems listed in the "Supported Operating Systems" section. NOTE: You can upgrade to OMCI 7.6 from OMCI versions 7.4 A00, 7.5 A00, 7.5 A01, 7.5 A02, and 7.5 A03. If the upgrade path includes an operating system u
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or to click Cancel when performing functions that may entail a security risk. With UAC, you can run most applications, components and processes with a limited privilege, but have elevation potential for specific administrative tasks and application functions. During OMCI installation or uninstallation, depending upon the access level of the user, Windows Vista prompts the user for administrator authorization. You must provide the administrator password for installing or uninstalling OMCI i
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5 When the InstallShield Wizard window displays the Welcome message, click Next. The InstallShield Wizard window displays the message Setup Type. 6 Choose the installation type by clicking one of the following options: Complete — Installs all modules and WMI support to a default directory. Custom — Enables you to install specific program features and specify the installation directory. 7 Select the Complete option and click Next. The InstallShield Wizard window displays the message Ready