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Moxi Kiss
behind-the-ear (BTE)
hearing aid guide
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Thank you Your hearing aids Thank you for choosing Unitron hearing aids. Hearing healthcare professional: _______________ At Unitron, we care deeply about people with hearing loss. We work closely with hearing ___________________________________________ healthcare professionals to make advanced, Telephone: _________________________________ purpose-driven solutions available to everyone. Because hearing matters. Model:_____________________________________ Serial number: _____________________
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Quick reference Table of contents Your hearing aids at a glance ..................................................... 2 Changing batteries Low battery warning Warnings .................................................................................... 4 2 beeps every Plus Putting your hearing aids on your ears.......................................8 30 minutes (+) signs Turning your hearing aids on and off ....................................... 10 Battery information .......................
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Your hearing aids at a glance 1 Wi r e - connects the speaker unit to your 1 hearing aids 2 2 Mic r op hone - sound enters your hearing aids through the microphones 3 Battery door (on & off) - close the door to turn on your hearing aids, partly open the door to turn off 3 your hearing aids. Opening the door all the way 4 gives you access to change the battery 4 Dome - holds the wire in place in your ear canal 5 5 Retention piece - helps prevent the dome and 6 wire from moving out
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S pecial care should be exercised in wearing Warnings hearing aids when maximum sound Hearing aids should only be used as directed pressure levels exceed 132 decibels. There by your physician or hearing healthcare may be a risk of impairing your remaining professional. hearing. Speak with your hearing healthcare Hearing aids will not restore normal professional to ensure the maximum output hearing and will not prevent or improve a of your hearing aids is suitable for your hearin
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sound quality in every listening situation. Too high distortion during dialing or However, communication devices such as phoning may mean that the phone handset digital cell phones can create interference is stressed by the magnet. To avoid any (a buzzing sound) in hearing aids. If you damage, please move the magnet to another experience interference from a cell phone place on the telephone receiver. being used close by, you can minimize this Battery warnings interference in a number
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Hearing aids with custom shells Putting your hearing aids on your ears 1. H old the custom shell Your hearing aids may be color-coded with a 1. between your thumb and small dot that is visible when the battery door is index finger. The opening open: red = right ear; blue = left ear. should be pointing in Hearing aids with domes towards your ear canal 1. Hold the wire where it 1. with the hearing aid attaches to the dome and resting upwards above 2. gently push the dome into your e
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Turning your hearing aids on and off Battery information Your hearing aids have a three-position battery To replace the battery, fully open the battery door that acts as an on/off switch and that door for access to the battery compartment. allows access to the battery compartment. Low battery warning 1. On: Close the battery door Two long beeps indicate the hearing aid battery 1. 1. fully. is low. After the low battery warning, sounds Note: It may take 5 seconds may not be as clear. Thi
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Replacing the battery Caring for batteries 1. 1. Gently swing out the battery Always discard batteries in a safe and door with your fingernail. environmentally friendly way. 2. Push the battery with your To prolong battery life, remember to turn your thumb and index finger hearing aids off when not in use, especially towards the open side, and when asleep. 2. remove. Remove the batteries and keep the battery door 3. Insert the new battery into the open while hearing aids are not being wor
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• Make notes at the back of this booklet, Tips for wearing hearing aids for the write down difficult situations and describe first time what any unpleasant noises were like. This • Start in a quiet room at home first to get information will help your hearing healthcare used to the new sound quality. Sounds like professional to fine-tune the hearing aids the ticking of a clock, the humming of the better for your needs. computer, the beep of the microwave or the • Involve your family
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S hould you develop any side effects while Tinnitus masker using Unitron’s tinnitus masker, you should Unitron’s tinnitus masker is a broadband sound discontinue use of the device and seek a ™ generator available on the Unitron Era hearing medical evaluation. Side effects include aid platform. It provides a means of sound headaches, nausea, dizziness, heart enrichment therapy that can be used as part of palpitations or decrease in auditory function a personalized tinnitus management
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Important information Operating instructions Unitron’s tinnitus masker generates sounds Your hearing aids can be adjusted with the use that are used as part of your personalized of an optional Unitron remote. tinnitus management program to provide Remote control temporary relief from tinnitus. It should The optional remote control allows you to always be used as prescribed by a hearing switch between different listening programs, healthcare professional who is familiar with ™ and chan
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For more information or details, please see Volume control page 29. If your remote control has been configured to adjust volume, you can adjust the volume level SmartFocus 2 setting Beeps by pushing the + or – button. Ideal comfort and clarity level 1 beep As you change the volume, your hearing aids Increase sound clarity level short beep will beep. Increase listening comfort short beep Maximum sound clarity level 2 beeps Volume setting Beeps Recommended volume level 1 beep Maximum listen
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Learning Using the telephone Over time, the hearing aid will record your As telephones do not all work the same, you preferred settings and change the start up may experience different results from different position on your volume or SmartFocus 2 phones. You can use many phones by simply within the range that the hearing healthcare holding the receiver to your ear, without the professional has given you access to, if they need to change to a dedicated telephone have enabled this featu
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automatically when the telephone receiver is Y our hearing healthcare professional may also have set up a phone program that you can access held to the ear, the magnet for easy-t hearing through the push button on your hearing aids, or aids should be attached to the telephone through your optional remote control. receiver. The magnet is designed to strengthen the magnetic field at the ear piece of hearing If your hearing aids are configured to work with ™ aid compatible telephones. the w
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Protecting your hearing aids Cleaning your hearing aids • Open the battery door when not in use. Use a soft cloth to clean your hearing aid at the end of each day, and place it in its case with • Always remove your hearing aids when using the battery door open to allow moisture to hair care products. The hearing aids can evaporate. become clogged and cease to function properly. Ear wax is natur al and common. Ensuring your • Do not wear your hearing aids in the bath or hearing aids ar
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Note: The wires, speakers, domes or custom Signature features of your shells should never be rinsed or submerged hearing aids in water as water drops may block sound or damage the electrical components of the hearing SmartFocus 2 (comfort-clarity control) aids. Your hearing aids automatically adjust to focus Domes should be replaced by your hearing on hearing speech more clearly or providing healthcare professional every 3-6 months or comfort in noisy situations. SmartFocus 2 when th
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uDirect 2 and uTV 2 Troubleshooting guide ™ The uDirect 2 and uTV 2 are optional Cause Possible remedy accessories for your hearing aids. No sound • uDirect 2 provides easy, hands-free access Not turned on Turn on to Bluetooth enabled devices, such as Low/dead battery Replace battery mobile phones. It also has a wired audio jack to plug in devices like MP3 players, Poor battery contact Consult your hearing healthcare professional and can provide remote control functions to adjust your he
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Cause Possible remedy Cause Possible remedy Not loud enough Intermittent Low volume Turn up volume; see hearing Low battery Replace battery healthcare professional for Dirty battery contact Consult your hearing models without a volume healthcare professional control or if problem persists Low battery Replace battery Two long beeps Custom shells/domes not See “Putting your hearing Low battery Replace battery inserted properly aids on your ears.” Remove and reinsert carefully Whistling Chang
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Cause Possible remedy Cause Possible remedy Not clear, distorted Weak on the telephone Poorly fitting custom Consult your hearing Telephone not positioned Move telephone receiver shells/domes healthcare professional properly around ear for clearer signal. See “Using the telephone” Custom shells/domes Clean custom shells/domes. blocked with ear wax See “Cleaning your hearing Hearing aid requires Consult your hearing aids.” Consult your hearing adjustment healthcare professional healthcare pro
