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G500Series UG_R5.qxd 7/18/06 1:54 PM Page 1
G500 Series (G550/G560)
User Guide
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page 2 Please read this user guide, including its Safety Information and Warnings section, prior to using your Wherifone G500 Series GPS locator phone and the Wherify location services. Please keep a copy of this user guide for your future reference. © Wherify Wireless, Inc. 2006. All rights reserved. Software, Web Content and User Guide Restrictions. Laws in the United States of America and other countries provide Wherify Wireless, Inc. with certain excl
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page i Table of Contents My Wherifone Information . . . . . . . . . . . . . . . . . . . . . Inside front cover Your Wherifone G500 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 How It Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 The System Behind the Wherifone . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page ii Using the Wherifone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Turning On the Wherifone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Turning Off the Wherifone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Emergency Requests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Changing Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Men
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page iii Performing a Locate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 How to Perform a Locate Via the Internet . . . . . . . . . . . . . . . . 29 How to Perform a Locate Directly from the Wherifone . . . . . . . 29 Making Emergency Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Making Voice Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Program the Dial Bu
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page iv HOW TO OBTAIN SUPPORT On www.Wherify.com/support you will find a support section where help and tips are only a few clicks away.You will find our latest updated user guide, trouble-shooting guide, product updates and other updated support information. In the unlikely event your product needs repair, please return it to the dealer from whom it was purchased or one of our service partners. Support for third party services and affiliate services are n
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page 1 ™ The Wherifone G500 Series GPS Locator Phone 1
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page 2 Your Wherifone G500 Series 1 12 2 11 3 10 4 9 5 6 8 7 Figure 1.1 1. SIM Card Holder: Pull out SIM card drawer and slide in your SIM card until it snaps into place. 2. Battery Strength Indicator: Indicates the amount of charge left in the battery. 3. Dual Function—Volume Control and Navigation: Press these buttons to control phone volume. Press (+) to increase volume or (-) to decrease volume. While in the Menu use buttons to move to select desired
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page 3 4. Menu/OK Button: Use this button to scroll through menu options AND to select features. 5. Power Off/End Button: Press and release to hang up or disconnect a call. Press and HOLD for five (5) seconds to turn your Wherifone “OFF”. 6. Reset Button: Pressing reset button for 2 seconds will bring device setting back to original device default setting. 7. Dual Purpose Buttons—Scroll and Programmable Buttons: While in the Menu, the SOS and Phone Book b
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page 4 The Wherifone G500 Series GPS Locator Phone In order to use Wherify’s location technology, you will need the following: 1. An active GSM cellular and location service account with Wherify or your designated regional service provider; 2. Your Wherifone GPS locator phone; 3. Internet and/or telephone access (not provided by Wherify), including (i) for Internet access, appropriate computer equipment, software and an Internet account and (ii) for teleph
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page 5 System Overview 1 Request a Locate on our Web site or over the phone. 5 Receive your Location Report on the Web site or over the phone. 2 The Global Location Service Center processes your request and… 4 The Wherifone uses GPS satellites to determine its location. 3 …sends a wireless message to the Wherifone. Figure 1.2 5
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page 6 The System Behind the Wherifone The Wherifone uses patented location technology that combines information from Global Positioning System (GPS) of satellites with the capabilities of GSM/GPRS cellular networks to find the phone. Should GPS satellites be obscured or a GPS fix otherwise be unavailable, the Wherify system will provide the approximate position of a Wherifone by using location information taken from the GSM network where this information
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page 7 Step 1: Activate Your Account Activation gives you access to the Global Location Service Center and associate your Wherifone device to you. Information on how to activate your account should be provided by your service provider in a separate manual. Step 2: Charge the Battery Before using your Wherifone, we recommend charging the battery for at least three hours or until the battery icon stops flashing. After this charge time, the battery icon shou
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page 8 The length of time the phone will work on a charge varies depending upon individual use, including factors such as signal strength, GSM network coverage, GPS satellite positions, age of the battery, length of time the phone is left on, time spent making voice calls, and location request frequencies. WARNING: Do not use any other battery charger to charge your Wherifone device. Other battery chargers may damage the battery on the Wherifone device, an
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page 9 Note The Wherifone requires a fully activated SIM Card to function. The SIM card must be inserted in the phone prior to activation. The unit will not make or receive calls, nor perform a locate without a SIM card. The phone must be off when you insert or extract the SIM card. Figure 1.3 Step 4: Turn On the Wherifone The Wherifone must be ON to operate and to communicate information about your location, to receive incoming phone calls, or make outgo
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page 10 Understanding GPS Signal Strength and Optimizing Wherifone Performance The ability of the GPS satellite signal to get to the Wherifone will vary depending on the environment in which the device is located. The optimum condition to obtain accurate GPS performance is when there is no obstruction between the open sky and your device. The signal strength may be affected adversely in certain conditions such as under metal or concrete structures, in the
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page 11 Wherifone G500 Series Icon Guide Icon Description Signal Strength Battery Level Ring Mode Vibrate Mode Keypad Lock Ring Tone Selection Speaker Volume Ringer Volume Screen Contrast Backlight Timer Device Set-up 11
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page 12 Getting to Know Your Wherifone G500 Series GPS Locator Phone Main Display Important information about the status and features of the Wherifone appear in the main display. There are three types of displays on the Wherifone: Icon Display: The top icons show the vital Wherifone functions. Scrolling Display: The middle line is scrolling text that indicates carrier, locate, and other status information. Message Display: The bottom line shows the date a
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page 13 GSM NETWORK SIGNAL STRENGTH ICON NO BARS NO SIGNAL ON GSM NETWORK ONE BAR VERY LOW OR WEAK SIGNAL ON THE GSM NETWORK TWO BARS LOW SIGNAL ON THE GSM NETWORK THREE BARS MEDIUM SIGNAL ON THE GSM NETWORK FOUR BARS MEDIUM HIGH SIGNAL ON THE GSM NETWORK FIVE BARS HIGH SIGNAL ON THE GSM NETWORK Ring Mode The Ring Mode icon indicates that the Wherifone is set either to “Ring Mode” or “Vibrate Mode.” Set this mode using the Menu function. In Ring Mode the
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G500Series UG_R5.qxd 7/18/06 1:54 PM Page 14 Battery Level The Battery Level icon shows the battery charge. The more filled in the icon, the more battery power is left in the Wherifone. If the Battery Power icon is empty, you may not be able to perform locates, receive or send phone calls, or receive pages. BATTERY LEVEL ICON CHARGING IS REQUIRED VERY LOW POWER (<20% OF BATTERY LIFE). UNIT SHOULD BE CHARGED LOW POWER (<40% OF BATTERY LIFE) MEDIUM POWER (60% OF BATTERY LIFE) MEDIUM HIGH (80%
