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Nortel Mobile Communication 3100
Nortel Mobile Communication Client 3100 for
Windows Mobile User Guide
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Nortel Mobile Communication 3100 Release: 3.0 Publication: NN42030-107 Document status: Standard 02.02 Document release date: November 2008 Copyright © 2008 Nortel Networks All Rights Reserved Printed in Canada LEGAL NOTICE This document contains Nortel confidential and proprietary information. It is not to be copied, disclosed or distributed in any manner, in whole or in part, without Nortel’s express written authorization. While the information in this document is believed to be accurate an
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Contents Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Your new MCC 3100 for Windows Mobile . . . . . . . . . . . . . . . . 7 New in this release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Other changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 MCC 3100 for Windows Mobile feature overview . .
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Contents Configuring your MCC 3100 for Windows Mobile . . . . . . . 29 Initial configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Advanced Configuration settings . . . . . . . . . . . . . . . . . . . . . . 32 Advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Call settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Owner Information settings . . . . . . . . . . . . . . . . . . . . . . . 39 Budd
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Contents Placing an emergency call . . . . . . . . . . . . . . . . . . . . . . . . 64 Calling from the Buddy list . . . . . . . . . . . . . . . . . . . . . . . . 64 Calling from the History or Search panes . . . . . . . . . . . . 65 Moving an incoming call from your desk phone to your mobile phone (Device Handoff) . . . . . . . . . . . . . . . . 65 Moving an incoming call from your mobile phone to your desk phone (Device Handoff) . . . . . . . . . . . . . . . . . . 66 Receiving calls .
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Contents Managing the instant conference history . . . . . . . . . . . . . . . . 91 Managing instant messages . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Sending an Instant Message . . . . . . . . . . . . . . . . . . . . . . 93 Receiving an Instant Message . . . . . . . . . . . . . . . . . . . . . 95 Tracking IM Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 History (Call Logs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Marking h
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Welcome Welcome This section contains the following topics: • “Your new MCC 3100 for Windows Mobile” on page 7 • “New in this release” on page 7 • “MCC 3100 for Windows Mobile feature overview” on page 9 • “Language support” on page 11 • “Related publications” on page 11 Your new MCC 3100 for Windows Mobile You can use Nortel Mobile Communication Client 3100 (MCC 3100) for Windows Mobile to achieve real-time communication with the Nortel Mobile Communication Gateway 3100 (MCG 3100) and Nortel
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Welcome • “Call Swap” on page 69 • “Speaker Mode” on page 69 • “Three-Party Conference” on page 69 Other changes The following updates occurred: • Usability enhancements. • Welcome section added, containing material from other sections. • Getting Started section added, containing material from other sections. • Document reformatted following NCDS standards. Revision history September 2008 Standard 02.01. This document is issued for Nortel Mobile Communication 3100 Release 3.0. May 2008 Standar
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Welcome MCC 3100 for Windows Mobile feature overview MCC 3100 for Windows Mobile extends the enterprise collaboration functionality to a mobile device by using a data (Internet) connection over the cellular network. You can perform the following tasks with MCC 3100 for Windows Mobile. • Associate a single number with all of your outbound calls. • Answer office calls on your mobile device. • Manage your buddies using the MCC 3100 for Windows Mobile local directory and the mobile device addre
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Welcome — Select a buddy and choose how you want to contact them (voice call or IM). — Select a record in the history log, voice mail or IM sessions pane and start a new communication session. • Display the MCC 3100 for Windows Mobile in either landscape or portrait view. • Perform Emergency Service Dialing: When you dial an emergency number such as 911, the system switches to the mobile device native phone and places the call through the cellular network. • Use the following call modes: —
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Welcome Note: If you are connected to a 3G network, you can exchange instant messages and track presence while engaged in a voice call. For more information about configuring your outgoing Call Service DN, see “Initial configuration” on page 29. Language support MCC 3100 for Windows Mobile supports the following languages: •Chinese •Dutch • English •French •German • Japanese • Norwegian •Swedish When you install the client loads using the over the air download method, the system recommends a
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Welcome • Nortel Mobile Communication 3100 Installation and Commissioning (NN42030-300) • Nortel Mobile Communication 3100 Release Notes (NN42030-404) • Nortel Mobile Communication 3100 Administration and Security (NN42030-600) 12 NN42030-107 MC 3100 3.0 Standard 02.02 November 2008
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Getting Started Getting Started This section contains the following topics: • “Before you begin” on page 13 • “Enterprise requirements” on page 13 • “Supported network connections and devices” on page 14 • “Network specifications” on page 15 • “Cellular data plan use of MCC 3100 for Windows Mobile” on page 16 • “Subscriber Identity Module (SIM) card” on page 17 • “Battery life” on page 17 Before you begin Before you install MCC 3100 for Windows Mobile, familiarize yourself with the navigation
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Getting Started Supported network connections and devices MCC 3100 for Windows Mobile supports the following network connections. Table 1: Supported network connections Device Operating Voice and data type system service availability Service Cellular network Cell only WM5 or later Voice Yes Data Yes Note: For cellular connections, the MCC 3100 for Windows Mobile supports voice over GSM or CDMA and data over GPRS or 1xRTT. MCC 3100 for Windows Mobile supports the following devices. Table 2: S
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Getting Started Table 2: Supported mobile devices Operating Brand Model system HTC TyTn WM6 HTC 6800 (Titan) WM5 HTC 6800 (Titan) WM6 HTC Universal WM5 HTC Apache WM5 HTC TyTn II WM6 HTC AT&T 8925/Tilt WM6 HTC S720 WM6 HTC S620 WM5 HTC S620 WM6 HTC S710 WM6 For a list of the latest supported devices, see the MC 3100 Product Bulletin at www.nortel.com. Note 1: Select and use headsets that are designed to reduce excessive sound pressure levels or acoustic shocks. Check that headsets meet Nation
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Getting Started • Cellular Internet access Configuring the data connection and verifying cellular Internet access 1. On the mobile device Main Menu, choose Start, Settings. 2. Select the Connections tab. 3. Enter the correct parameters, such as access point, user name, and password. 4. Select Start, Internet Explorer to verify data connection. Cellular data plan use of MCC 3100 for Windows Mobile Figure 3 "Cellular data plan usage" on page 16 shows the approximate data usage for various MCC
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Getting Started • 3 calls per hour (2 inbound, 1 outbound) within an 8 hour workday. • 5 message waiting indicator updates per day. The following calculation shows data usage per month, assuming 20 work days per month: Logon and logout attempts ((5 * 1000) + (5 * 900)) * 20 = 190 000 bytes 3 calls per hour (2 inbound, 1 outbound) during an 8 hour day ((2 * 800) + (2 * 900) + 1000) * 8 * 20 = 704 000 bytes 5 message waiting indicator updates 500 * 2 = 10 000 bytes Client polling (every 90 second
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Getting Started 18 NN42030-107 MC 3100 3.0 Standard 02.02 November 2008
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Installing your MCC 3100 for Windows Mobile Installing your MCC 3100 for Windows Mobile This section contains the following topics: • “Installing or upgrading MCC 3100 for Windows Mobile” on page 19 • “Uninstalling MCC 3100 for Windows Mobile” on page 24 • “Obtaining the Log file” on page 25 • “Modifying the Microsoft ActiveSync settings” on page 26 • “Determining the MCC 3100 for Windows Mobile software version” on page 28 This section provides the procedures you can use to install, upgrade,
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Installing your MCC 3100 for Windows Mobile • “Installing the software over the air” on page 22 • “Upgrading the software over the air” on page 24 Consult your system administrator for the preferred installation or upgrade method. Note 1: Disable sleep mode during the installation process. Note 2: Before beginning the installation process, ensure that your device has at least 10 MB of free hard drive space. If not, you will have to quit the installation to free up additional space. You can a
