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Administrator’s Guide
® ®
SoundPoint /SoundStation IP SIP
Version 2.0
August 2006
Copyright © 2006 Polycom, Inc. All rights reserved.
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Notices 1. Specifications subject to change without notice. Polycom, Inc. 1565 Barber Lane, Milpitas CA 95035, USA www.polycom.com Part Number: 1725-11530-200 Rev A1 Copyright © 2006 Polycom, Inc. All rights reserved.
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® ® Administrator’s Guide - SoundPoint IP / SoundStation IP Table of Contents Table of Contents 1 Overview......................................................... 1 2 Installation and Operation ................................. 3 2.1 Installation Models..................................................3 2.2 Installation Process..................................................4 2.2.1 Basic Network Setup.............................................................................................
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® ® Administrator’s Guide - SoundPoint IP / SoundStation IP Table of Contents 3.1.17 Local Contact Directory ................................................................................................................. 38 3.1.17.1 Local Contact Directory File Format.......................................................................................39 3.1.18 Local Digit Map .....................................................................................................................
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® ® Administrator’s Guide - SoundPoint IP / SoundStation IP Table of Contents 3.4 Presence and Instant Messaging Features ...................60 3.4.1 Presence ........................................................................................................................................ 60 3.4.2 Instant Messaging .......................................................................................................................... 61 3.5 Localization Features .........................
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® ® Administrator’s Guide - SoundPoint IP / SoundStation IP Table of Contents 4.5.2 IEEE 802.1p/Q............................................................................................................................... 82 4.5.3 RTCP Support ................................................................................................................................. 83 4.6 Configuration Files...................................................84 4.6.1 SIP Configuration - sip.cfg .........
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® ® Administrator’s Guide - SoundPoint IP / SoundStation IP Table of Contents 5 Session Initiation Protocol (SIP)........................... 163 5.1 Basic Protocols........................................................163 5.1.1 RFC and Internet Draft Support....................................................................................................... 163 5.1.2 Request Support...............................................................................................................
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® ® Administrator’s Guide - SoundPoint IP / SoundStation IP Table of Contents viii Copyright © 2006 Polycom, Inc.
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® ® Administrator’s Guide’s - SoundPoint IP / SoundStation IP Overview 1 Overview This Administrator Guide is for the SIP 2.0 software release and the bootROM 3.2 release. Note ® Unless specifically described separately, the behavior and configuration of the SoundPoint IP 301 is ® the same as the 300, the behavior and configuration of the SoundPoint IP 501 is the same as the 500, ® the behavior and configuration of the SoundPoint IP 601 is the same as the 600. ® ® SoundPoint IP and SoundStat
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® ® Administrator’s Guide - SoundPoint IP / SoundStation IP Overview The phones connect physically to a standard office twisted-pair (IEEE 802.3) 10/100 megabytes per second Ethernet LAN and send and receive all data using the same packet-based technology. Since the phone is a data terminal, digitized audio being just another type of data from its perspective, the phone is capable of vastly more than tra- ® ® ditional business phones. As SoundPoint IP and SoundStation IP run the same pro- toc
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® ® Administrator’s Guide - SoundPoint IP / SoundStation IP Installation and Operation 2 Installation and Operation This section describes the basic steps that are needed to make your phone operational. 2.1 Installation Models There are diverse installation models scaling from stand-alone phones to large, cen- trally provisioned systems with thousands of phones. For any size system, the phones can be centrally provisioned from a boot server through a system of global and per- phone configurat
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® ® Administrator’s Guide - SoundPoint IP / SoundStation IP Installation and Operation A boot server allows global and per-phone configuration to be managed centrally through XML-format configuration files that are downloaded by the phones at boot time. The boot server also facilitates automated application upgrades, diagnostics, and a measure of fault tolerance. Multiple redundant boot servers can be configured to improve reliability. The configuration served by the boot server can be augme
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® ® Administrator’s Guide - SoundPoint IP / SoundStation IP Installation and Operation To safeguard your files for reliability and backups, you should encrypt them. For more information, refer to 2.2.3 Management of File Encryption and Decryption on page 23. For the latest information on system requirements, fixed problems, and workarounds, refer to the Release Notes at www.polycom.com/support/voip/ . 2.2.1 Basic Network Setup The phones boot up in two phases: • Phase 1: bootROM - a generic
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® ® Administrator’s Guide - SoundPoint IP / SoundStation IP Installation and Operation Configuration File Local a Parameter DHCP Option DHCP (Phase 2: application only) FLASH 1 subnet mask •- • 3 IP gateway •- • Refer to boot server address •- • 2.2.1.3.2 DHCP Menu on page 9 b SIP server address •- • 151 c 42 then 4 • • SNTP server address • d 2 • • SNTP GMT offset • DNS server IP address 6 •- • alternate DNS server IP 6 •- • address DNS domain 15 •- • e Refer to Special Case: Cisco Discove
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® ® Administrator’s Guide - SoundPoint IP / SoundStation IP Installation and Operation ports only the mentioned platforms. If an unsupported protocol is specified, this may result in a defined behavior, see the table below for details of which protocol the phone will use. The “Specified Protocol” listed in the table can be selected in the Server Type field or the Server Address can include a transfer protocol, for example http:// usr:pwd@server (refer to 2.2.1.3.3 Server Menu on page 11). The
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® ® Administrator’s Guide - SoundPoint IP / SoundStation IP Installation and Operation 2.2.1.3 Local User Interface Setup Menus Access to Network Configuration Menu Phase 1: bootROM The network configuration menu is accessible during the auto-boot countdown of the bootROM phase of operation. Press the SETUP soft key to launch the main menu. Phase 2: application The network configuration menu is accessible from the main menu. Navigate to Menu>Settings>Advanced>Admin Settings>Network Configu
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® ® Administrator’s Guide - SoundPoint IP / SoundStation IP Installation and Operation a Name Possible Values Description IP Gateway dotted-decimal IP Phone’s default router. address Server Menu Refer to 2.2.1.3.3 Server Menu on page 11. SNTP Address dotted-decimal IP Simple Network Time Protocol (SNTP) server address from which the phone will obtain the current time. OR domain name string GMT Offset -13 through +12 Offset of the local time zone from Greenwich Mean Time (GMT) in half hour inc
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® ® Administrator’s Guide - SoundPoint IP / SoundStation IP Installation and Operation Possible Name Values Description Boot Server Option 66 Option 66: The phone will look for option number 66 (string type) in the response received from the DHCP server. The DHCP server should send address informa- tion in option 66 that matches one of the formats described for Server Address in 2.2.1.3.3 Server Menu on page 11. If the DHCP server sends nothing, then the boot server address from flash will
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® ® Administrator’s Guide - SoundPoint IP / SoundStation IP Installation and Operation 2.2.1.3.3 Server Menu Name Possible Values Description Server Type FTP or Trivial FTP or The protocol that the phone will use to obtain con- HTTP or HTTPS figuration and phone application files from the boot server. Refer to 2.2.1.2 Provisioning File Transfer on page 6. Server Address dotted-decimal IP address The boot server to use if the DHCP client is dis- OR abled, the DHCP server does not send a boot
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® ® Administrator’s Guide - SoundPoint IP / SoundStation IP Installation and Operation Name Possible Values Description Provisioning any string The URL used in XML post/response transac- b tions. If empty, the configured URL is used. String This field is disabled when Provisioning Method is Default. a. The server user name and password should be changed from the default values. Note that for insecure protocols the user chosen should have very few privileges on the server. ® ® b. Not availabl
