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IP Office
M7310 Telephone User Guide
- Issue 02a - (03 October 2011)
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© 2011 AVAYA All Rights Reserved. License types Designated System(s) License (DS). End User may install and use each copy Notices of the Software on only one Designated Processor, unless a different number While reasonable efforts have been made to ensure that the information in of Designated Processors is indicated in the Documentation or other materials this document is complete and accurate at the time of printing, Avaya available to End User. Avaya may require the Designated Processor(s) to
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Contents 6.3 Using the Directory for Other Functions ..................................................................... 39 Contents 6.4 Adding a New Contact ..................................................................... 40 6.5 Add a Contact from the Call Log ..................................................................... 40 1. Telephone Overview 7. Call Log 1.1 M7310 Telephone ..................................................................... 7 7.1 Accessing the Call Log .....
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12.8.14 Group Listen ............................................................................ 70 12.8.15 Group Pickup ............................................................................ 70 12.8.16 Hunt Group Night Service ............................................................................ 70 12.8.17 Internal Auto Answer ............................................................................ 70 12.8.18 Last Number Redial .................................................
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Chapter 1. Telephone Overview M7310 Telephone User Guide Page 5 IP Office - Issue 02a (03 October 2011)
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Telephone Overview: M7310 Telephone 1. Telephone Overview 1.1 M7310 Telephone On IP Office, the M7310 telephone is supported by IP500v2 IP Office systems running IP Office Release 7.0 and higher software. This guide is for IP Office Standard Version mode, separate user guides exist for other IP Office operation modes. 10/22 14/26 18/30 11/23 15/27 19/31 12/24 16/28 20/32 13/25 17/29 21/33 Shift Display Release Feature Hold SK1 SK2 SK3 69 68 1 2 3 Do Not Disturb 09 04 Conference 71 70 4 5 6 Tran
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1.3 Button Functions In addition to the standard buttons 0 to 9, * and # buttons for dialing, the phone also has the following additional keys listed below. Some buttons may use either icons or words depending on your locale and the particular model of the phone that you have. · Hold Put the current call on hold. The calls associated call appearance key flashes. Press that key to retrieve the call from hold. · Feature 9 This key is used to access a range of special functions by pressing the k
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Telephone Overview: Button Functions 1.4 Feature Codes The phone can access a range of functions by pressing the phone's Feature key and dialing the required feature code. · Speed Dial: Feature 0 Dial a stored number. Follow it with a 3-dight number system speed dial (000 to 999) or * and a 2-digit number personal speed dial (00 to 99). · Ring Again: Feature 2 (Set)/Feature #2 (Clear) Set a ringback on the extension being called. When the target extension ends its current call,you ar
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Administration Feature Codes The following feature codes are used to edit phone settings. Some functions may request a security code after the feature 48 code is entered. When this occurs, enter your login code and press #. · Button Inspect: Feature *0 68 After selecting this function, pressing any programmable button will display the function currently assigned to that button. 66 · Auto Dial Button : Feature *1 This feature allows you to store a number against a programmable button. After ent
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Telephone Overview: Feature Codes 1.5 Short Codes 9 In addition to the Feature codes supported by the phone, you can also dial short codes provided by the telephone system. These are useful as they can be dialed from any type of phone on the system. Some short codes require you to enter additional information when you dial them, typically an extension number. That is indicated by N in the short codes shown below. The short codes below are default short codes that may be supported by your telep
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Forwarding · Cancel All Forwarding: *00 Switch off any forwarding. Includes forward unconditional, forward on busy, forward on no answer, follow me and do not disturb. · Set the Forward Unconditional Destination: *07*N# Set the destination number (N) for forward unconditional when it is switched on. · Switch Forward Unconditional On: *01 Switch on forward unconditional. A destination must have been set. · Switch Forward Unconditional Off: *02 · Include Group Calls in Forward Unconditional
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Telephone Overview: Short Codes 1.6 Status Letters When the phone is idle, it normally displays the date, time and extension number. It may also show any of the following status letters at the bottom left of the display. · B = Barred A B is shown on your phone's display when the system administrator has set you to outgoing call barred status. You will only be able to make internal calls while this is applied. · D = Diverting (Forwarding) Calls 55 A D is shown on your phone's idle display whe
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1.8 Key Lettering Some older phones have the Q and Z letters printed on the 0 key rather than on the 7 and 9 keys respectively. For functions that use letter input, the latter standard keypad marking is assumed. 1.9 What's My Extension Number? The label under the handset is normally used to record the extension number of the phone. This is normally a fixed 48 number. However, the telephone system supports users logging in to an extension when they want to us it, changing its extension number to
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Chapter 2. Making Calls M7310 Telephone User Guide Page 15 IP Office - Issue 02a (03 October 2011)
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2. Making Calls If you are not already on a call, then you can just dial the number. The first available appearance button will be used for the call. Alternatively, you can press a specific appearance button in order to make a call using that button. The number of call appearance buttons on your phone controls the number of calls you can make and receive at the same time. The normal number is 2 but this can be changed by your system administrator. They can also provide your phone with other typ
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Making Calls: Redial the Previous Number 2.3 Making a Page Call You can make a page call to another user or to the available members of a group. The users do not have to take any action to hear the page. The phones called must support handsfree auto-answer in order to hear the page. If they do not, they do not receive any alerting call. 67 · This function can be assigned to a programmable button . This allows it to be accessed in a single key press. If the button includes an indicator, it will
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2.6 Pre-Dialing (Enbloc) By default, when you start dialing a number, your phone immediately connects to the telephone system. It then starts passing the digits you dial to the phone system as and when you dial them. However, in this traditional dialing mode, you cannot correct the digits you have already dialed except by ending the call and starting again. Also if you pause dialing for too long the phone system may think that you have finished dialing and will attempt to connect the call using
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Making Calls: Pre-Dialing (Enbloc) 2.7 Using Speed Dials Speed dials are telephone numbers that are stored by the telephone system. There are two types of speed dial: personal speed dials and system speed dials. You or your system administrator can enter numbers that you want stored as personal speed dials. These are only useable by you. Your system administrator can also store numbers as system speed dials. Those are useable by all users on the system including you. 66 If you have any internal
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2.8 Account Codes The telephone system can store a set of account codes. Account codes can be used to keep track of calls in relation to particular work, activities or clients. They can also be used to keep track of calls by particular users. · When an account code is entered while making a call or during a call, that account code is included in the call records output by the system. · Accounts entered are checked against those stored by the telephone system. If an invalid code is entered, the
