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HiPath 2000
HiPath 3000
HiPath 5000
optiPoint 410 advance
Operating Instructions
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Before You Begin Before You Begin These operating instructions describe the optiPoint 410 advance telephone on your HiPath 2000 and HiPath 3000 / 5000. They describe all functions you can use from your telephone. You may find that some func- tions you wish to use are not available on your telephone. This may be due to one of the following reasons: • The function has not been configured for your telephone - address any questions to your service personnel. � Your communications platform does no
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Before You Begin Marks The device conforms to the EU guideline 1999/5/EG, as attested by the CE mark. This device has been manufactured in accordance with our certified environ- mental management system (ISO 14001). This process ensures that energy consumption and the use of primary raw materials are kept to a minimum, thus reducing waste production. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities ap
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Contents Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Basic operating instructions . . . . . . . . . . . . . . . . . . . .9 optiPoint 410 advance control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 How to Use these Operating
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Contents Using Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Storing a Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Answering a Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Checking and Canceling a Saved Callback. . . . . . . . . . . . . . . . . . . . 26 Saving Repertory Dialing Numbers on a Key. . . . . . . . . . . . . . . . . . . . . 28 Using Repertory Dialing
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Contents Conducting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Ending a Conference (Initiator Only) . . . . . . . . . . . . . . . . . . . . . . . . 56 Activating Tone Dialing/DTMF Suffix-Dialing . . . . . . . . . . . . . . . . . . 57 Recording Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Transferring a Call after a Speaker Call (Announcement) in a Group 59 Trunk Flash . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Using Another Telephone Like your Own for an Extended Period of Time (Mobility). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Fax Details and Message on Answering Machine . . . . . . . . . . . . . . . . 86 Resetting Services and Functions (System-Wide Cancellation for a Telephone). . . . . . . . . . . . . . . . . . . . . 86 Activating Functions for Another Telephone . . . . . . . . . . . . . . . . . . . . . 87 Using System Functions from the Outs
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Contents Testing the Telephone. . . . . . . . . . . . . . . . . . . . . . . .110 Testing the Telephone Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Checking the Key Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Special Functions in the LAN (PC Network). . . . .111 Leaving a Hunt Group/Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Transferring Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Basic operating instructions Basic operating instructions optiPoint 410 advance control panel Speaker for open listening Backlight graphics Key field – fixed function and ring tones display, 4 lines with keys: 24 chars Handset 1 Program/Service 1 Redial Mute or Internal 1 Speaker Key field – freely programmable keys Keypad optiPoint key module Microphone for speakerphone mode Fixed function key: Release Keys for scrolling to functions Key for confirming a function Keys for telephone settin
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Basic operating instructions Step by Step How to Use these Operating Instruc- tions You will find a graphic representation of the steps in log- ical sequence in the left column. Below is an explana- tion of the symbols: n Lift the handset (off-hook). t Replace the handset (on-hook). s Conduct a call. o Enter a telephone number or code. dd Enter the code. u or v Press volume controls on the telephone. Program/Service Press the key. Speaker Press the illuminated key. Press the flashing key. Start
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Basic operating instructions Step by Step Displays Two-line display Line 1 displays situation-specific prompts or confirma- 1 12:47 FR 9 JUL 04 2 Directory? > tion messages. 3 4 Line 2 displays functions that you can select by pressing :. The symbol “>” on the right of this line indicates that additional options are available; you can scroll to these using < >. List display When list display mode is active, entries are displayed in the form of a multi-line list. The selected entry is indi-
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Basic operating instructions Step by Step Accessing Functions For information on displays and how to use lists displayed Page 11. ... Interactively You can select some functions while the telephone is idle, for example: > Forwarding on : Use < > to scroll to a function and press : to execute it. You can select other functions directly depending on the situation. Example: you call a number, but the line is busy: Callback : Press : to confirm. or > Send message : Use < > to scroll to a fun
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Basic operating instructions Step by Step Functions You Can Use Basic and Enhanced Functions You can use all basic and enhanced communications platform functions that appear interactively on the screen, in the Program/Service menu, and when you press function keys. Additional Team and Executive/Secretary Functions Page 102f. To help working and project groups work together more efficiently, the service personnel can configure a variety of team functions, depending on your preferences whe
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Basic operating instructions Step by Step Self Labelling Key-Funktion If an optiPoint self labelling key module is connected to your telephone, you do not need to label your key mod- ule's programmable function keys manually A detailed description of the corresponding options is provided in the optiPoint 420 Operating Manual. Using the Telephone Efficiently � You probably have certain colleagues or external par- ties with whom you talk on the phone especially fre- quently. To dial these numbe
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Making Calls – Basic Functions Step by Step Making Calls – Basic Functions Answering Calls Special default ring signaling is set for your telephone: � When you receive an internal call, your telephone rings once every four seconds (single-tone se- quence). � When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence). � When you receive a call from the entrance tele- phone, your telephone rings three times in rapid succession eve
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Making Calls – Basic Functions Step by Step Ending the call: Speaker Press the key. The LED goes out. or Release Press the key. Notes on speakerphone mode: � Tell the other party that you are using speakerphone mode. � The speakerphone works bests at a low receiving volume. � The ideal distance between the user and the tele- phone set in speakerphone mode is about 50 cm (approx. 20 inches). Switching to Speakerphone Mode Precondition: You are conducting a call with the hand- set. Speaker and
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Making Calls – Basic Functions Step by Step Open Listening in the Room During a Call You can let other people in the room join in on the call. Let the other party know that you have turned on the speaker. Precondition: You are conducting a call with the hand- set. Activating ring transfer: Speaker Press the key. The LED lights up. Deactivating this function: Speaker Press the key. The LED goes out. Making Calls Off-Hook Dialing n Lift the handset. o Internal calls: Enter the station number. E
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Making Calls – Basic Functions Step by Step The called party does not answer or is busy: Speaker Press the key. The LED goes out. Your system may also be programmed so that you have to press the Internal key before you dial an internal number. To call an external party, you have to enter an ex- ternal code before dialing the party’s telephone number (Prime Line is not active; contact your service personnel). Ending the call t Replace the handset. or Release Press the key. Redialing a Number
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Making Calls – Basic Functions Step by Step Turning the Microphone On and Off To prevent the other party from listening in while you consult with someone in your office, you can temporar- ily switch off the handset microphone or the handsfree microphone. You can also switch on the handsfree mi- crophone to answer an announcement via the tele- phone speaker (speaker call, Page 34). Precondition: You are conducting a call. The micro- phone is switched on. Mute Press the key. The LED lights up.
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Making Calls – Basic Functions Step by Step Calling a Second Party (Consultation Hold) You can call a second party while engaged in a call. The first party is placed on hold. US: Consult? : Confirm. UK: Enquiry? : o Call the second party. Return to the first party: Return to held call? : Confirm. or Quit and return? : or Program/Service qd Press the key. The LED lights up. Enter the code. The LED goes out. Switching to the Party on Hold (Toggle) Toggle/Connect? > : Select and confirm. or
