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HiPath 4000
Hicom 300 E/300 H
User Guide
optiPoint 500 economy
optiPoint 500 basic
optiPoint 500 standard
optiPoint 500 advance
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About these Operating Instructions These Operating Instructions describe the use of the optiPoint 500 economy, optiPoint 500 basic, optiPoint 500 standard optiPoint 500 advance telephones in conjunc- tion with the HiPath 4000 Communication Server, Version 1 .0 and Hicom 300 E/300 H, all Versions They describe all functions you can use from your telephone. You may find that some func- tions you wish to use are not available on your telephone. This may be due to one of the following reasons: •
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Basic Usage Instructions Basic Usage Instructions optiPoint 500 economy basic standard advance Function keys 12 12 12 19 99 Full-duplex handsfree function - - 9 Display illumination - - - 9 Headset connection - - - 999 USB interface - 999 Interface for add-on equipment - Option bay 0 1 1 2 / The optiPoint 500 economy basic/standard Keys for telephone settings Display Fixed function keys Handset Speaker for open listening Handsfree con- versing micro- phone (optiPoint 500 st Dialing Key for co
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Basic Usage Instructions optiPoint 500 advance control panel with optiPoint key modules Keys for telephone settings Display Fixed function keys Handsfree con- versing micro- phone Handset Speaker for open listen in g Shift key for second key level Key for Key for scrolling Dialing o ptiPo in t 50 0 ke y mo du le with confirming to functions ke yp ad additional programmable keys a function Permanently assigned function keys for basic, enhanced, multiline and team functions (example): Varia
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Basic Usage Instructions Step by Step How to use this user guide The operating procedures are presented in a logical sequence in the colored column. The symbols used have the following meanings: C Lift the handset. I Replace the handset. D Enter number or code. J or K Press the setting keys on the telephone. Service Menu Press the key. Speaker Press the key that is lit. Chef Press the key that is flashing. Consultation? The selection option is shown on the display. Confirm with key . Ringer
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How to activate functions Step by Step How to activate functions ... directly Certain functions can be selected directly in the idle state, for example: Var. call forw. on? Make your selection with and confirm it with . Other functions can be selected directly in certain call situations. You dial a number but the other par ty is busy: Callback? Confirm with . or Dial again? Make your selection with , confirm it with and dial another number. ... via the Service Menu First press the Service
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How to activate functions Step by Step Which functions can be used? Basic and enhanced functions You can use all of the communication platform’s basic and enhanced functions that are offered in the dialog on the display, in the service menu and on the function keys. Additional multiline and team functions Æ page 69 These are configured by System Support. You can use the multiline and team functions in addition to the basic a nd enha nced-convenienc e func tions. A telephone with line keys
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How to activate functions Step by Step How to make best use of your tele- phone • No doubt you have colleagues or outside business associates to whom you make frequent calls. You can save a great deal of time and effor t by storing these numbers on keys (Storing a speed dialing number on a key Æ page 48). • All too often the number you have dialed is busy. But afterwards you are extremely busy and completely forget to try calling it again. Our advice: make a habit of using the Callback fu
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Contents Basic Usage Instructions . . . . . . . . . . . . . . . . . . . . . . 3 The optiPoint 500 economy/basic/standard. . . . . . . . . . . . . . . . . . . . . . . 3 optiPoint 500 advance control panel with optiPoint key modules . . . . . . 4 How to use this user guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 How to activate functions . . . . . . . . . . . . . . . . . . . . . 6 ... directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Suppressing your number on called party’s display . . . . . . . . . . . . . . . 24 Direct call to a colleague via loudspeaker (voice calling) . . . . . . . . . . . . 24 Entering commands with tone dialing (DTMF suffix dialing) . . . . . . . . . 25 Calling several persons simultaneously . . . . . . . . 26 Making a second call (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Alternating between two calls (toggling). . . . . . . . . . . . . . . . . . . . . . . . 2
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Contents Adapting the speakerphone function to the acoustics of your room. . . 44 Setting the volume of the alerting tone . . . . . . . . . . . . . . . . . . . . . . . . . 44 Backlit Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Adjusting the display contrast (only HiPath 4000) . . . . . . . . . . . . . . . . . 45 Adjusting the angle of the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Locking your telephone . . . . . .
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Contents Identifying yourself with PIN and dialing . . . . . . . . . . . . . . . . . . . . . 65 Identification with the chip card. . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Deactivating identification at the other telephone. . . . . . . . . . . . . . . . . 67 Relocating with the telephone . . . . . . . . . . . . . . . . 68 Disconnecting the telephone from its present station line . . . . . . . . . . 68 Reconnecting the telephone at the new station line. . . . . . . . . . . . . .
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Contents Picking up a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 The lamp statuses of direct station selection (DSS) keys . . . . . . . . 84 Calling a direct station selection (DSS) user . . . . . . . . . . . . . . . . . . 85 Taking a call for a direct station selection (DSS) user . . . . . . . . . . . 85 Ø Executive/secretary functions Making calls in an e
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Contents Ø Quick-reference operating instructions (appendix) 14 14 14 14
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Answering calls and Making calls Step by Step Answering calls and Making calls Answering a call with the handset The telephone rings. The caller is displayed. C Lift the handset. Ending a call: I Replace the handset. Answering a call via the speaker key (speakerphone) The telephone rings. The caller is displayed. Speaker Press the key. The lamp lights up. You are in speakerphone mode. (Note: optiPoint 500 economy/basic does not have a mi- crophone.) J or K Increase or decrease the volume. Keep
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Answering calls and Making calls Step by Step Open listening You can allow other persons in the room to listen in on the call. Always inform the other party that you are switching to the speaker. Precondition: You are making a call with the handset. To activate: Speaker Press the key. The lamp lights up. To deactivate: Speaker Press the key. The lamp goes out. Switching to speakerphone This function is not available with the optiPoint 500 economy/basic. Precondition: You are making a call wit
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Answering calls and Making calls Step by Step Using the call waiting function When you are expecting an important call, you should activate the call waiting function. A waiting call is sig- naled to you if you are on the phone. You can then either accept or disregard the waiting call. Activating/deactivating call waiting Service Menu Press the key. The lamp lights up. ;: Enter the service code. or Switches? Select and confirm. Call waiting Select and confirm. and Activate? or Confirm. Deactiva
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Answering calls and Making calls Step by Step Using the mailbox Callers who dialed your number during your absence can leave a callback request in your mailbox. You will also find mail server voice/fax messages in your mailbox (if this facility is available). Retrieval from mailbox Mailbox The lamp is list if there are new entries in the mailbox. Press the key. The first entry is displayed. Keep pressing the mailbox key to see the other messages. Meaning of the display: "Call" = callback req
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Answering calls and Making calls Step by Step Deleting mailbox entries The required entry is displayed. Delete? Select and confirm. You cannot delete (new) voice messages that you have not played back entirely. You can jump to the end of a message by entering 66. This designa- tes the message as "old", thereby making it dele- table. Terminating mailbox retrieval: Mailbox Press the key. The lamp goes out. Entries remain in the mailbox until you delete them. Using the mailbox function (optional)
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Answering calls and Making calls Step by Step Incoming call on loudspeaker (voice calling) A colleague addresses you directly over the speaker. The speakerphone mode is automatically activated (not with optiPoint 500 economy/basic). Answering via speakerphone is immediately possible. C Lift the handset and reply. or You can address the colleague directly (Æ page 24). 20 20 20 20
