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SpectraLink 8000 SVP Server
SVP100
Administration Guide
for SRP
January 2008 Edition
1725-36032-001
Version F
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SpectraLink 8000 SVP Server: Administration Guide for SRP Trademark Information Notice Polycom® and the logo designs Polycom, Inc. has prepared this document SpectraLink® for use by Polycom personnel and LinkPlus customers. The drawings and specifications Link contained herein are the property of NetLink Polycom and shall be neither reproduced in SVP whole or in part without the prior written Are trademarks and registered trademarks approval of Polycom, nor be implied to of Polycom,
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About this Guide This document explains how to configure and maintain one or more SpectraLink 8000 SVP Servers within the SpectraLink 8000 Telephony Gateway system. Polycom Model Numbers This document covers the following registered model number: SVP100 Related Documents SpectraLink 8000 Telephony Gateway: Administration Guide for SRP (1725-36028-001) NetLink e340/h340/i640 Wireless Telephone: Configuration and Administration Guide with SpectraLink Radio Protoccol and NetLink Tele
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SpectraLink 8000 SVP Server: Administration Guide for SRP Customer Support Hotline Polycom wants you to have a successful installation. If you have questions please contact the Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time. Icons and Conventions This manual uses the following icons and conventions. Caution! Follow these instructions carefully to avoid danger. Note these instructions carefully. Label This
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Contents 0 About this Guide ......................................................................3 Polycom Model Numbers..................................................................3 Related Documents.............................................................................3 Customer Support Hotline ................................................................4 Icons and Conventions.......................................................................4 1 SpectraLink 8000 SVP
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SpectraLink 8000 SVP Server: Administration Guide for SRP Network Configuration....................................................................21 SendAll .........................................................................................22 SVP Server Configuration................................................................24 Change Password..............................................................................27 4 Swapping/Adding/Deleting SVP Servers...................
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1 SpectraLink 8000 SVP Server Overview The SVP Server is an Ethernet LAN device that works with APs to provide QoS on the wireless LAN. Voice packets to and from the SpectraLink 8000 Wireless Telephones are intercepted by the SVP Server and encapsulated for prioritization as they are routed to and from the SpectraLink 8000 Telephony Gateway. One or more SVP Servers are required in systems with five or more SpectraLink 8000 Telephony Gateways. In systems with four or fewer SpectraLink
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SpectraLink 8000 SVP Server: Administration Guide for SRP Multiple SVP Servers Multiple SVP Server environments are those which have more than one SVP Server. Up to 16 SVP Servers may be installed in any one subnet. The Timing Function In the SpectraLink Gateway environment, SVP Servers provide the "timing" function for active calls. In multiple SVP Server environments, the active calls are distributed across the SVP Servers. The number of active SVP Servers is determined dynamically.
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SpectraLink 8000 SVP Server Overview SpectraLink 8000 SVP Server Capacity The table below shows the capacity of SpectraLink 8000 Telephony Gateways in a multiple SVP Server environment. The table shows the total possible calls at 100% active calls. However, since it is unlikely that all handsets will be in use at the same time, the table then analyzes the number of handsets that could be installed in any given system where 15%, 25% or 50% of the handsets are in active calls at 1 any on
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SpectraLink 8000 SVP Server: Administration Guide for SRP Notes on System Configuration Wireless telephones cannot roam with uninterrupted service between subnets unless specific LAN components are present. Certain AP/Ethernet switch combinations establish a layer-2 tunnel across subnets that enables the handsets to roam. Without this capability, any call in progress will be dropped when the user moves out of range and the handset must be power cycled in order to resume functionality i
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SpectraLink 8000 SVP Server Overview System Diagram The following diagram shows one SpectraLink 8000 SVP Server residing on a network with five SpectraLink 8000 Telephony Gateways, wireless LAN APs, and Ethernet switch: Admin computer access point SpectraLink 8000 SVP Server Ethernet Switch SpectraLink Wireless Telephones access point SpectraLink 8000 Telephony Gateway optional SpectraLink 8000 Wireless Telephony Gateway POS SpectraLink 8000 Telephony Gateway SpectraLink
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SpectraLink 8000 SVP Server: Administration Guide for SRP System Components SpectraLink e340/h340/i640 and 8020/8030 Wireless Telephones Employees can carry wireless telephones to make and receive calls as they move throughout the building. The wireless telephones are to be used on-premises; they are not cellular or satellite phones. They are connected to the facility's existing telephone system and to the SpectraLink 8000 Telephony Gateway. Just like wired telephones, they can recei
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SpectraLink 8000 SVP Server Overview wireless data devices. Contact Polycom, or a certified Polycom distributor, for specific information about your facility’s needs. The SpectraLink system must connect to APs that utilize SVP. Contact Polycom, or a certified Polycom distributor, to verify that your AP and its software version are supported. Ethernet switch Ethernet switches interconnect multiple network devices, including APs and SpectraLink 8000 Telephony Gateways. Ethernet switche
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SpectraLink 8000 SVP Server: Administration Guide for SRP The Front Panel of the SVP Server The SVP Server’s front panel contains ports to connect to power, the LAN, and to an administrative computer via an RS-232 port. Status LEDs supply information about the SVP Server’s functioning. 1 2 3 4 5 PWR L A C E Status N C O R K T L R O O NETWORK K R RS-232 RS-232 port: male DB-9 connector (DTE) used for RS-232 connection to a terminal, terminal emulator, or modem for system administration. L
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2 Installing the Spectralink 8000 SVP Server As shown in the system diagram the SVP Server is connected to the Ethernet switch. The specifications covered here allow for great flexibility in physical placement of the components within stated guidelines. Required Materials The following equipment must be provided by the customer. Power Outlet – AC adapter provided by Polycom Backboard space – The SVP Server is designed to be wall- mounted to 3/4" plywood securely screwed to the wal
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SpectraLink 8000 SVP Server: Administration Guide for SRP • A maximum distance of 325 feet (100 meters) from the Ethernet switch. Install the SVP Server The SVP Server may be mounted on a rack or to a wall. Mount the SVP Server on a rack The rack mount kit is designed for mounting equipment in a standard 19” rack and should contain the following equipment: Mounting plates– two for each SVP Server to be mounted. Screws– four rack mount screws for each SVP Server to be mounted. To r
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Installing the SpectraLink 8000 SVP Server Connect SVP Server to LAN Using a Cat. 5 cable, connect the NETWORK port on the SVP Server to the connecting port on the Ethernet switch. Connect power 1. Connect the power plug from the AC adapter to the jack labeled PWR on the SVP Server. Use only the provided Class II AC Adapter with output 24VDC, 1A. 2. Plug the AC adapter into an 110VAC outlet to apply power to the SVP Server. 3. The system will cycle through diagnostic testing and t
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3 Configuring the SpectraLink 8000 SVP Server During initial setup of the SVP Server the IP address is established and the maximum number of active calls per AP is set. Optionally, you may enter a hostname and a location for software updates via TFTP. Connecting to the SVP Server The initial connection to the SVP Server must be made via a serial connection to establish the SVP Server’s IP address. After the IP address is established, connection to the SVP Server may be done via the
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SpectraLink 8000 SVP Server: Administration Guide for SRP Connecting via telnet Telnet can only be used after the SVP Server’s IP address is configured. The Telnet method of connection is used for routine maintenance of the SpectraLink Server for both local and remote administration, depending on your network. To connect via Telnet, run a Telnet session to the IP address of the SVP Server. Once you connect and log in, the NetLink SVP-II System menu displays. The NetLink SVP-II Sys
