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Don't forget to mail in yourOwnerRegistration Card!
Polycom, Inc., 1565 Barber Lane, Milpitas, CA95035
Telephone 408.526.9000 or toll-free 1.800.POLYCOM
Facsimile 408.526.9100 Internet www.polycom.com
®
SoundPoint Pro
Model SE-225
Installation Instructions
and User’s Guide
® ®
Polycom , SoundPoint Pro, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S.
and various countries. ©2000 Polycom, Inc. All Rights Reserved. 1725-06215-001 Rev A
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14. Operate using only the power source indicated on the console label. 15. Do not allow anything to rest on the power cord. Do not place the unit where the cord might IMPORTANT SAFETY be abused by pets, children, or foot traffic. 16. Do not overload wall outlets or extension cords. INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons. SAVE THESE INSTRUCTIONS 1. Read and u
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TABLE OF CONTENTS SAFETYINSTRUCTIONS...............................................................ii Chapter 1 INTRODUCTION AND INSTALLATION ........................1–1 INTRODUCTION..........................................................................1–2 UNPACKING ................................................................................1–3 INSTALLATION...........................................................................1–3 Preparing for Installation ............................
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SYSTEM SETTINGS DIRECTORY..........................................2–21 ACCESSING, USING, AND PROGRAMMING DIRECTORIES..............................................2–7 Entering the System Settings Directory.................................2–21 Navigating the Directories........................................................2–7 Setting the Time of Day ........................................................2–21 Directory Structure ..................................................................
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® SOUNDPOINT PRO INTRODUCTION AND INSTALLATION Chapter 1 SoundPoint Pro Professional Conference Phone Introduction and Installation SoundPoint Pro Professional Conference Phone User’s Guide 1 –1 v i i i
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INTRODUCTION UNPACKING ® Thank you for selecting SoundPoint Pro—clearly the best choice in professional office The following items are included in your SoundPoint Pro. Check the list before communications. SoundPoint Pro is designed to give you unparalleled conferencing installation to assure that all items are accounted for. If you are missing any items, quality, combined with the convenience of an integrated headset interface, all in a full- contact your SoundPoint Pro distributor. featured, p
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Setup 2 Line Interface Module (LIM) If two phone lines share one telephone wall jack, install as in Setup 1 but be sure to The Line Interface Module (LIM) provides the convenience of a single cable to your connect the black 7’Phone Cord provided. Continue with Setup 1, steps 3 and 4. two-line phone, reducing clutter and improving mobility for conferencing. However, if your two lines share the same telephone jack, the phone line and power can be connected directly to the console. See your options
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Handset Connection KEYS AND OPERATIONAL FEATURES Headset Connection Astandard 2.5mm headset jack is located at the right front of the console. No amplifier is required for headsets with a 2.5mm stereo interface plug. Headsets that connect to a handset port require their own audio amplifier installed according to directions from the manufacturer. IMPORTANT: The HEADSETactivation key will not work with headsets that connect to the handset port. Note: Headsets may be purchased separately. See Appe
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® VISUAL INDICATORS SOUNDPOINT PRO OPERATION Chapter 2 *Message waiting supported for FSK protocol and most analog PBXs. SoundPoint Pro Professional Conference Phone Introduction and Installation SoundPoint Pro Professional Conference Phone Operation 1 –8 2 –1
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The green LED on the LINE key indicates that it is in use. MAKING CALLS, ANSWERING CALLS, HANGING UP IMPORTANT: As a rule, once a line is activated it must be placed on Hold prior to Tips for Using the Line Keys activating another line key or the line will be disconnected. 1. When a LINE key is pressed, that line becomes active and any other active lines are disconnected unless placed on Hold prior to pressing the LINE key. 2. When the CONF key is pressed all active lines and lines on Hold are l
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SPEAKER MODE HEADSET MODE SoundPoint Pro Model SE-225 has two microphones. An additional rear microphone can Pressing the HEADSET key on the console activates Headset Mode. The st keys be activated from the keypad to maximize microphone coverage for group conferences. control headset volume. When it is not activated, SoundPoint Pro is optimized for individual use with the front microphone. When using Speaker Mode individually, turning off the rear microphone reduces background noise. Individual
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Operation 4-Way Volume Control Establishing a Conference Call Handset, Headset, Speaker Pressing the CONF key when more than one line is active establishes a conference in Press the st keys at any time during a call to adjust volume. SoundPoint Pro will any mode—Speaker, Handset, or Headset. Pressing CONF takes callers off Hold and maintain the same volume for future calls until changed. brings them into the conference. Dial Tone Example: Setting Up a 3-Way Conference Call (Outbound Calls) Liste
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Directory Structure and Descriptions Adiagram of the Directory Structure is shown below. Acquaint yourself with this structure to make navigating easier. The following instructions will guide you through each of the Menu Options in the Directory Structure. Speed Dial Listing Lists telephone numbers and names of contacts you Outgoing Call History Records calls you have dialed from the Speed Dial program and store in your phone. Listing, Call Histories, or manually. Stores information imported fro
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The available priority tags, with 1 being the highest priority, will be listed on the bottom Speed Dial Directory line of the LCD. Use the st keys to move the blinking cursor over the priority “tag” Entering the Speed Dial Listing you wish to assign, or select “N” for No Tag, then press SELECT. Press SELECT to view the Main Menu Directory options. The Speed Dial Directory is the Once assigned, entries with priority tags will be listed at the beginning of the Speed Dial first menu option. Listing
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Speed Dial Entry Quick LocatorFeature For a telephone line with Caller ID, the following information is stored: t Caller name While in the Speed Dial List, use the telephone keypad to spell out the first few letters t Caller phone number for the entry you wish to locate (e.g., to locate Allen, press 2-5-5-3-6). SoundPoint Pro will display the first match in the directory as each key is pressed until the desired entry t Time and date the call was received is located. If no matching entry is found
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Viewing Incoming Call History Entries Exporting Entries to the Speed Dial List Up to 99 Incoming Call History entries can be stored. The entries are numbered 1 to 99 Phone numbers and names in the Incoming Call History list can be exported to the Speed from most to least recently received. If you subscribe to Caller ID service, the default Dial List as Speed Dial entries. display shows the name and phone number of the caller along with other useful Enter the Incoming Call History directory then
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Outgoing Call History Directory The Outgoing Call History Directory is a record of all calls dialed from the Speed Dial List, the Incoming Call History List, via redial, or dialed manually. The information stored in each entry reflects the source from which it was dialed. If dialed from the Speed Dial List, for example, the entry can contain a phone number and name. If dialed manually, the entry will record only a phone number. Dialing Outgoing Call History Entries Entering the Outgoing Call His
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Setting Ring Type forEach Line Line Settings Directory SoundPoint Pro has 5 different ring types available for each line. The Line Settings Directory allows you to view status of—and program options for—a While viewing a line settings status, press SELECT to view the line setting options for that variety of line configuration settings, including: line. Scroll t to EDITRING TYPE? Line 2 of the display will show the current ring t Setting Ring Volume for each Line type setting. Press SELECT again
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Enabling orDisabling CallerID for Each Line System Settings Directory While viewing a line settings status, press SELECT to view the line settings options for The System Settings Directory allows you to view status of—and program options for— that line. Scroll t to EDITCALLER ID? Line 2 of the display will show the current a variety of system settings, including: Caller ID status for that line. Press SELECT again. t Setting the Time of Day t Setting the LCD Contrast t Setting Repetitive Redial P
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Setting Repetitive Redial Parameters When programming Auto-Formatting, be sure to select your dialing plan according to the specific requirements for your area. Repetitive Redial automatically redials a telephone number that is either busy or is not being answered. SoundPoint Pro allows you to configure the number of redial attempts, To set up Auto-Formatting, enter the System Configuration Directory then scroll t until up to 15, and the duration time between attempts, up to 90 seconds, when rep
