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OpenPhone 27 Handset
User Guide
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NOTICE The information contained in this document is believed to be accurate in all respects but is not ® warranted by Mitel Networks™ Corporation (MITEL ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorp
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OpenPhone 27 Handset User Guide Table Of Contents ABOUT YOUR HANDSET ........................................................................................ 5 About the keys .....................................................................................................................6 Features and functions ........................................................................................................6 Contacting emergency services................................................
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OpenPhone 27 Handset User Guide MAKING AND ANSWERING CALLS ..................................................................... 22 Answering a call.................................................................................................................22 Handsfree operation ..........................................................................................................22 Using the
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OpenPhone 27 Handset User Guide About Your Handset ® The Mitel OpenPhone 27 is a wireless telephone that operates with the Mitel 3300 Integrated Communications Platform (ICP). It provides convenient softkey control of the system features, as well as a variety of features that allow you to make calls quickly and easily. The OpenPhone 27 (OP27) is shown below: Receiver Display Softkeys Loudspeaker key (illuminates when active) Keypad Cancel Headset connector Microphone Loudspeaker (on back
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OpenPhone 27 Handset User Guide Long press = SUPERKEY Short press = Local Mode Flashes when a call is on hold On/Off-hook key Transfer/conference Data connector for firmware upgrade About the keys The , , , , , # , and ∗ keys have different functions depending on the state of the phone or the length of time that you press the key. Short press = Press and release the key in less than 1 second. Long p
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OpenPhone 27 Handset User Guide • Range Warning: provides 4 short beeps whenever you move out of range of the system. When you are out of range of the system, your OpenPhone 27 handset will not function. If you hear the 4 short beeps, move back into range by getting closer to a Radio Fixed Part (RFP). • Volume Setting: sets the volume of the handset earpiece, loudspeaker, and headset during the call. You can only set the volume while on a call. To set the volume (7 levels), long press the up or
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OpenPhone 27 Handset User Guide About Feature Access Codes Use of some features requires you to dial access codes. The codes are flexible and may differ from those used in this guide. Ask your System Administrator for a list of codes you should use. For Users on Resilient 3300 ICP Systems If during a call, you hear two beeps repeated every 20 seconds, it means that your phone is switching to a seco
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OpenPhone 27 Handset User Guide Setting up the charger Choosing a location Place the charger on a flat, even surface within 2.5 m of a 230 Vac mains connection. Do not locate the charger in the following areas: • damp areas • areas with direct sunlight • inadequately ventilated areas • strong magnetic fields (keep the charger at least 0.5 m away from electrical devices, such as fluorescent lamps, computers, radios, television sets, fax machines and other telephones) • dusty environments • areas
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OpenPhone 27 Handset User Guide Connecting the charger Connect the cable from the adapter plug into the base of the charger and then insert the adapter plug into the mains socket. Page 10
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OpenPhone 27 Handset User Guide Charging the batteries You can charge and discharge the batteries hundreds of times, but they will eventually be depleted. When the operating time (that is, the call time and standby time) has become noticeably shorter, replace the batteries. When charging batteries, you should adhere to the following guidelines: • Discharge the battery at intervals to achieve long operating times. To discharge the battery, leave the handset on, but do not place it in the handset
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OpenPhone 27 Handset User Guide If Silent Charging is active while the handset is in the charger, “Silent Charging” will appear in display and the handset is disengaged from the system. When you remove the handset from the charger, it is automatically engaged with the system and you can make and receive calls again. Page 12
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OpenPhone 27 Handset User Guide Getting started Powering the OP27 Phone On / Off To power on: • Press while in the standby (Off) mode. To power off: • While in idle mode, press for at least 2 seconds. About the Display Indicators The OP27 phone provides visual indicators for the following features and functions: Icon Description Handset is operating in Resilient mode. * Handset mode is enabled. When you obtain dial tone, the icon appears on the display. Indicates the strength of the radio sign
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OpenPhone 27 Handset User Guide About the menus You can activate and deactivate OP27 features from the menus: System menu features Long press to access the following system menu features. Use the softkeys to select the desired action. To exit the system menu, long press the key. • Phonebook – look up and dial numbers from the system directory. • Call Forwarding – forward your calls to another phone
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OpenPhone 27 Handset User Guide - Melody – choose from 30 melodies - Type – select type of notification: full melody, single bar, or chirp - Device – select buzzer or vibrator - Volume – set ringer volume • System - Subscription – (system administrator use only) - IPEI – (system administrator use only) • Telephone Options - Auto Key Lock – activates the key lock functionality automatically if you don’t press any key for over 1 minute while in idle state. - Key Click – provides an audible click e
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OpenPhone 27 Handset User Guide Customizing your phone Changing the language To set the language of the handset display, you must change the language of the local menu prompts and the system-generated messages. The local menu prompts are available in English, Dutch, German, Italian, French and Spanish. The default is English. To change the language of the local menu: 1. Short press . 2. Press to sel
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OpenPhone 27 Handset User Guide 1. Short press . 2. Press to select Local Mode. 3. Press OK. 4. Press to select Ringer Settings. 5. Press OK. 6. Set the following parameters: - Melody – choose from 30 melodies - Type – select type of notification: full melody, single bar, or chirp - Device – buzzer or vibrator - Volume – set volume for internal calls, external calls, VIP calls, and messages A check mark ( ) appears next to the activated setting. 7. Press Esc to exit Local Mode menu. Setting Yo
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OpenPhone 27 Handset User Guide Adjusting the contrast To adjust the contrast: 1. Short press . 2. Press to select Local Mode. 3. Press OK. 4. Press to select Telephone Option. 5. Press OK. 6. Press to select Contrast. 7. Press OK. 8. Press to select the desired contrast. There are seven levels. 1 is lightest, 7 is darkest. 9. Press OK. 10. Press Esc. Page 18
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OpenPhone 27 Handset User Guide Using handset features Setting the optional features To enable or disable the optional features: 1. Short press . 2. Press to select Local Mode. 3. Press OK. 4. Press to select Telephone Option. 5. Press OK. 6. Press to select the desired option: • Auto Key Lock - when enabled, this feature automatically locks the keypad if you don’t press any key for one minute while the handset is idle. When Auto Key lock is enabled, appears in the set display. To deactivat
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OpenPhone 27 Handset User Guide Setting an alarm You can set an alarm to remind yourself of important meetings or appointments: To set an alarm: 1. Short press . 2. Press to select Local Mode. 3. Press OK. 4. Press to select Telephone Option. 5. Press OK. 6. Press to select Alarm. 7. Press OK. 8. Press OK. 9. Set the time in 24-hour format (hours:minutes). Note that you can only set an alarm if yo