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HP EliteBook 2760p Tablet PC
Maintenance and Service Guide
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© Copyright 2011 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license Intel and Centrino are trademarks of Intel Corporation in the United States and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are s
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 6 Top ........................................................................................................................................ 6 TouchPad ........................................................................
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Component replacement procedures ........................................................................................ 40 Service tag ............................................................................................................. 40 Computer feet ......................................................................................................... 41 Pen ........................................................................................................................ 42
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7 Backup and recovery ...................................................................................................... 97 Backing up your information .................................................................................................... 97 Performing a recovery ............................................................................................................ 98 Using the Windows recovery tools ........................................................................
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viii
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1 Product description Category Description Product name HP EliteBook 2760p Tablet PC Processors Intel® 2nd Generation Core™ i7 processors (soldered to system board) i7-2620M, 2.7-GHz (turbo up to 3.4-GHz) Dual-Core processor, 4 MB L3 cache, 35W Intel 2nd Generation Core i5 processors (soldered to system board) i5-2410M, 2.3-GHz (turbo up to 2.9-GHz) Dual-Core processor, 3 MB L3 cache, 35W (select models only) i5-2520M, 2.5-GHz (turbo up to 3.2-GHz) Dual-Core processor, 3 MB L3 cache, 35W i
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Category Description Hard drives Supports 7-mm (2.5 in) hard drives Customer-accessible Supports the following SATA drives: ● 500 GB, 7200 rpm hard drive ● 320 GB, 7200 rpm hard drive ● 320 GB SED, 7200 rpm hard drive ● 250 GB, 7200 rpm hard drive Supports the following solid-state drives: ● 256 GB ● 160 GB ● 128 GB Integrated dual-array microphone Audio/Visual High-definition (HD) audio with SRS premium sound Stereo speakers (2) 720p webcam 56K V.92 MDC data/fax modem Modem Modem cable n
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Category Description Subscriber identity module (SIM) security (customer-accessible in battery bay) Qualcom 3000 HSPA/CDMA with GPS support (select models only), (not available in China) Ericsson 5521 HSPA+ (Sonic) Integrated wireless personal area network (WPAN) options by way of 2.1 Bluetooth® module: Supports “no WPAN” option Broadcom Bluetooth External media card ExpressCard 34 mm Digital Media Reader Slot, supporting the following optional formats: ● Secure Digital (SD) Memory Card
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Category Description 65W travel AC adapter Support for the following batteries: 6-cell, 2.0 Ah (44 Whr) Li-ion battery with fuel gauge LEDs 6-cell, 2.0 Ah (39 Whr) Li-ion Long Life battery (select models only) Supports optional HP2700 Ultra-Slim Battery HP Fast Charge Technology Integrated fingerprint reader Security Integrated smart card reader (active) Alcor AU9540 Supports security lock Trusted platform module (TPM) V.1.2 Preboot authentication (password, smart card) HP ProtectTool
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Category Description DRDVD Windows 7 Web-only support: Windows XP Professional 32 Windows XP Tablet Edition Windows Vista Business 32 or 64 Windows Vista Enterprise 32 or 64 Windows 7 Enterprise 32 or 64 Windows 7 Ultimate 32 or 64 Certified: Microsoft WHQL Novell SuSE Linux Serviceability End-user replaceable parts: AC adapter Battery Hard drive Memory module WLAN module WWAN module 5
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2 External component identification Top TouchPad Component Description Pointing stick Moves the pointer and selects or activates items on the (1) screen. Left pointing stick button Functions like the left button on an external mouse. (2) TouchPad Moves the pointer and selects or activates items on the (3) screen. Left TouchPad button Functions like the left button on an external mouse. (4) Right pointing stick button Functions like the right button on an external mouse. (5) Right TouchPad
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Lights Component Description Caps lock light On: Caps lock is on. (1) TouchPad light ● Off: TouchPad is on. (2) ● Amber: TouchPad is off. Mute light ● White: Computer sound is on. (3) ● Amber: Computer sound is off. Volume down light White: The computer volume is being decreased. (4) Volume up light White: The computer volume is being increased. (5) Num lock light On: Num lock is on and the embedded numeric keypad is (6) enabled. Drive light ● White: The hard drive or optical drive is being
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Component Description Battery light White: A battery is close to full charge capacity. (8) ● Amber: A battery that is the only available power source ● has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ● Off: If the computer is plugged into an external power source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off
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Buttons Component Description Volume mute button Mutes and restores speaker sound. (1) Volume down button Decreases computer volume. (2) Volume up button Increases computer volume. (3) Top 9
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Keys Component Description esc key Displays system information when pressed in combination (1) with the fn key. fn key Executes frequently used system functions when pressed in (2) combination with a function key, the num lk key, or the esc key. Windows logo key Displays the Windows Start menu. (3) Windows applications key Displays a shortcut menu for items beneath the pointer. (4) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad (5) when the embedded numer
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Front Component Description Webcam light On: The webcam is in use. (1) External WWAN antenna button Opens the external wireless wide area network (WWAN) (2) antenna. External WWAN antenna Send and receive wireless signals to communicate with wireless (3) wide-area networks (WWAN). Power switch ● When the computer is off, slide the switch to the right to turn (4) on the computer. ● When the computer is on, slide the switch to the right to shut down the computer. ● When the computer is in the Slee
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Right Component Description Fingerprint reader (select models only) Allows a fingerprint logon to Windows instead of a (1) password logon. QuickWeb button When the computer is off or in Hibernation, press the (2) ● button to open HP QuickWeb. When the computer is in Microsoft Windows, press the ● button to open the default Web browser. When the computer is in HP QuickWeb, press the ● button to open the default Web browser. NOTE: For more information, refer to “HP QuickWeb” in this guide and to