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book.book Page 1 Friday, November 20, 2009 2:56 PM
Dell™ PowerEdge™
R510 Systems
Hardware Owner’s
Manual
Regulatory Model E12S Series and E13S Series
Regulatory Type E12S001 and E13S001
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book.book Page 2 Friday, November 20, 2009 2:56 PM Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2009 Dell Inc. All rights res
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book.book Page 3 Friday, November 20, 2009 2:56 PM Contents 1 About Your System. . . . . . . . . . . . . . . . . . 13 Accessing System Features During Startup. . . . . . . 13 Front-Panel Features and Indicators . . . . . . . . . . 14 LCD Panel Features (Optional). . . . . . . . . . . . . . 18 Home Screen . . . . . . . . . . . . . . . . . . . . 19 Setup Menu. . . . . . . . . . . . . . . . . . . . . 20 View Menu . . . . . . . . . . . . . . . . . . . . . 20 Hard-Drive Indicator Patterns. .
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book.book Page 4 Friday, November 20, 2009 2:56 PM Diagnostics Messages. . . . . . . . . . . . . . . . . . 59 Alert Messages . . . . . . . . . . . . . . . . . . . . . 59 Other Information You May Need . . . . . . . . . . . . 60 2 Using the System Setup Program and UEFI Boot Manager . . . . . . . . . . . . . . . . . 61 Choosing the System Boot Mode . . . . . . . . . . . . 61 Entering the System Setup Program . . . . . . . . . . . 62 Responding to Error Messages. . . . . . . . . . . 62 U
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book.book Page 5 Friday, November 20, 2009 2:56 PM System and Setup Password Features . . . . . . . . . 76 Using the System Password . . . . . . . . . . . . 76 Using the Setup Password . . . . . . . . . . . . . 78 Embedded System Management . . . . . . . . . . . . 79 Baseboard Management Controller Configuration . . . 80 Entering the BMC Setup Module. . . . . . . . . . 81 iDRAC Configuration Utility . . . . . . . . . . . . . . . 81 Entering the iDRAC Configuration Utility . . . . . .
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book.book Page 6 Friday, November 20, 2009 2:56 PM Removing a Hard Drive From a Hard-Drive Carrier . . . . . . . . . . . . . . . . . 94 Installing a Hard Drive Into a Hard-Drive Carrier . . . . . . . . . . . . . . . . . 95 Removing a Cabled Hard Drive . . . . . . . . . . . 95 Installing a Cabled Hard Drive . . . . . . . . . . . 96 Removing a Hard Drive From a Hard-Drive Carrier . . . . . . . . . . . . . . . . . 98 Installing a Hard Drive Into a Hard-Drive Carrier . . . . . . . . . . . .
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book.book Page 7 Friday, November 20, 2009 2:56 PM System Memory . . . . . . . . . . . . . . . . . . . . . 114 General Memory Module Installation Guidelines . . . . . . . . . . . . . . . . . . . . . 115 Mode-Specific Guidelines . . . . . . . . . . . . . 116 Installing Memory Modules . . . . . . . . . . . . 119 Removing Memory Modules . . . . . . . . . . . . 121 Expansion Cards and Expansion-Card Risers. . . . . . 122 Expansion Card Installation Guidelines . . . . . . 122 Installing an Expansi
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book.book Page 8 Friday, November 20, 2009 2:56 PM System Battery . . . . . . . . . . . . . . . . . . . . . 143 Replacing the System Battery . . . . . . . . . . 143 RAID Battery (Optional) . . . . . . . . . . . . . . . . 146 Removing the RAID Battery. . . . . . . . . . . . 146 Installing the RAID Battery . . . . . . . . . . . . 147 Control Panel Assembly—LED (Optional) . . . . . . . 147 Removing the Control Panel Assembly (Four–Hard-Drive System) . . . . . . . . . . . . 147 Installing
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book.book Page 9 Friday, November 20, 2009 2:56 PM System Board . . . . . . . . . . . . . . . . . . . . . . 165 Removing the System Board . . . . . . . . . . . . 165 Installing the System Board . . . . . . . . . . . . 167 4 Troubleshooting Your System . . . . . . . . 169 Safety First—For You and Your System . . . . . . . . . 169 Troubleshooting System Startup Failure . . . . . . . . 169 Troubleshooting External Connections . . . . . . . . . 169 Troubleshooting the Video Subsystem . . . . . .
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book.book Page 10 Friday, November 20, 2009 2:56 PM Troubleshooting an Internal Hard Drive . . . . . . . . 182 Troubleshooting a Storage Controller . . . . . . . . . 183 Troubleshooting Expansion Cards. . . . . . . . . . . 184 Troubleshooting Processors. . . . . . . . . . . . . . 186 5 Running the System Diagnostics . . . . . . 189 Using Online Diagnostics . . . . . . . . . . . . . . . 189 Embedded System Diagnostics Features . . . . . . . 189 When to Use the Embedded System Diagnostics
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book.book Page 11 Friday, November 20, 2009 2:56 PM 7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 199 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 199 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Contents 11
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book.book Page 12 Friday, November 20, 2009 2:56 PM 12 Contents
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book.book Page 13 Friday, November 20, 2009 2:56 PM About Your System NOTE: The illustrations in this document show systems with hot-swappable hard drives. Accessing System Features During Startup The following keystrokes provide access to system features during startup. Keystroke Description Enters the System Setup program. See "Using the System Setup Program and UEFI Boot Manager" on page 61. Enters System Services, which opens the Lifecycle Controller. The controller allows
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book.book Page 14 Friday, November 20, 2009 2:56 PM Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators (Eight–Hard-Drive System) 1 2 3 4 6 7 10 5 89 Item Indicator, Button, Icon Description or Connector 1 Power-on indicator/ The power-on indicator lights power button when the system power is on. The power button controls the DC power supply output to the system. When the optional system bezel is installed, the power button is not accessible. NOTE: When p
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book.book Page 15 Friday, November 20, 2009 2:56 PM Item Indicator, Button, Icon Description or Connector 2 NMI button Used to troubleshoot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the operating system's documentation. 3 Video connector Connects a monitor to the system. 4 LCD menu buttons Allow you to navigate the control
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book.book Page 16 Friday, November 20, 2009 2:56 PM Item Indicator, Button, Icon Description or Connector 7 USB connectors (2) Connect USB devices to the system. The ports are USB 2.0-compliant. 8 Hard drives Four–hard-drive Up to four 3.5-inch, cabled SAS or systems SATA drives. Eight–hard-drive Up to eight 3.5-inch or 2.5-inch, systems hot-swappable SAS or SATA drives. 9 System identification A slide-out panel for system information panel including the Express Service tag, embedded NI
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book.book Page 17 Friday, November 20, 2009 2:56 PM Item Indicator, Button, Icon Description or Connector 2 Power-on indicator/ The power-on indicator lights power button when the system power is on. The power button controls the DC power supply output to the system. When the optional system bezel is installed, the power button is not accessible. NOTE: When powering on the system, the video monitor can take from several seconds to over 2 minutes to display an image, depending on the
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book.book Page 18 Friday, November 20, 2009 2:56 PM Item Indicator, Button, Icon Description or Connector 6 System identification A slide-out panel for system information panel including the Express Service tag, embedded NIC MAC address, and iDRAC6 Enterprise card MAC address. 7 USB connector Connect USB devices to the system. The ports are USB 2.0-compliant. 8 Video connector Connects a monitor to the system. LCD Panel Features (Optional) NOTE: This section is applicable only to eight–
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book.book Page 19 Friday, November 20, 2009 2:56 PM Item Buttons Description 2 Select Selects the menu item highlighted by the cursor. 3 Right Moves the cursor forward in one-step increments. During message scrolling: � Press once to increase scrolling speed. � Press again to stop. � Press again to return to default scrolling. � Press again to repeat the cycle. 4 System ID Turns the system ID mode on and off. Press quickly to toggle the system ID on and off. If the system hangs during POST
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book.book Page 20 Friday, November 20, 2009 2:56 PM Setup Menu Option Description BMC or DRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet NOTE: If an iDRAC6 (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS Express card is and to view domain addresses. Two separate DNS entries are installed on the system, available. the BMC option is replaced by DRAC. Set error Select SEL to display LCD error messages in
