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Spectra nTier700
Backup and Archive Appliance
Release Notes and Documentation
Updates
SpectraLogic.com
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Copyright Copyright © 2008–2010 Spectra Logic Corporation. All rights reserved. This item and the information contained herein are the property of Spectra Logic Corporation. Notices Except as expressly stated herein, Spectra Logic Corporation makes its products and associated documentation on an “AS IS” BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, BOTH OF WHICH A
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License You have acquired a Spectra product that includes software owned or licensed by Spectra Logic from one or more software licensors (“Software Suppliers”). Such software products, as well as associated media, printed materials and “online” or electronic documentation (“SOFTWARE”) are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. If you do not agree to this end user license agreement (EULA), do not use the Sp
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Contacting Spectra Logic To obtain general information Spectra Logic Web Site: www.spectralogic.com United States Headquarters European Office Spectra Logic Corporation Spectra Logic Europe Ltd. 6285 Lookout Road Magdalen Centre Boulder, CO 80301 Robert Robinson Avenue USA Oxford Science Park OXFORD Phone: 1.800.833.1132 or 1.303.449.6400 UK-OX4 4GA International: 1.303.449.6400 United Kingdom Fax: 1.303.939.8844 Phone: 44 (0) 870.112.2150 Fax: 44 (0) 870.112.2175 Spectra Logic Technical Suppor
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Contents Introduction 7 RELATED PUBLICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 USER FEEDBACK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 REGISTER YOUR NEW NTIER700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 TYPOGRAPHICAL CONVENTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Updates to the User Guide 29 CHAPTER 1—OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 CHAPTER 2—INSTALLING THE NTIER700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Install in a Restricted Access Location . . . . . . . . . . . . . . . . . . . . . . . . . 30 Connect the Po
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Introduction These release notes give you the latest information available about the ® ® BlueScale firmware for the Spectra nTier700™ Backup and Archive Appliance (referred to as the nTier700). They provide updates to the Spectra nTier700 Backup and Archive Appliance User Guide. Notes: To make sure you have the most current version of the BlueScale firmware release notes and the Spectra nTier700 Backup and Archive Appliance User Guide, check the Spectra Logic Web site at www.spectralogic.
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Introduction Microsoft Windows Operating System and Software Check the following web sites for information and documentation related to the Microsoft Windows Storage Server 2003 operating system and other Microsoft software used with the nTier700. The integrated application server in the nTier700 runs the Windows Storage Server 2003 R2 operating system. You can find information about this operating system on the Microsoft web site at www.microsoft.com/windowsserver2003. The nTier700 use
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User Feedback USER FEEDBACK Please give us suggestions for and opinions on our products and their documentation by calling us at (800) 833-1132 or sending e-mail to feedback@spectralogic.com. REGISTER YOUR NEW NTIER700 Register your nTier700 quickly and easily on the Spectra Logic web site, by visiting www.spectralogic.com/register. TYPOGRAPHICAL CONVENTIONS These release notes use the following conventions to highlight important information: Note: Read notes for additional information or su
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Introduction Notes 10 Release Notes 90990019
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nTier700 BlueScale Firmware FIRMWARE PACKAGE INFORMATION Firmware packages are groupings of program code that are used to update the BlueScale software and firmware for the nTier700. The Windows Storage Server operating system requires you to install device drivers Important before application software can correctly communicate with tape drives, either in a library or standalone, connected to the nTier700. Do not use the Hardware Update Wizard in the Windows Device Manager to install the tap
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nTier700 BlueScale Firmware Updating Firmware Note: Until further notice, firmware updates for the nTier700 are currently managed on an individual basis by Spectra Logic Technical Support. Contact Spectra Logic Technical Support for assistance (see Contacting Spectra Logic on page 4). To ensure that you have the most current firmware for your nTier700: 1. Connect to the BlueScale web interface. 2. Select About on the menu bar to check the currently installed BlueScale firmware version. 3. If
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Firmware Package History BlueScale2.8.0.1 This release implements hardware changes to the nTier700. It also updates the Windows operating system with the patches that were available as of June 14, 2010 (with the exception of Internet Explorer 8) and the drivers for the internal cards. Enhancements and Changes The Spectra nTier700 Backup and Archive Appliance User Guide incorrectly states that Ethernet ports 2 through 4 have a fixed IP addresses as the default. The default IP address for all
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nTier700 BlueScale Firmware Known Issues Problem Workaround When accessing the nTier500 through the Access the Windows Desktop using the Remote BlueScale web interface, you may be prompted to Desktop Connections application from a install an ActiveX control when you select Windows-based computer on the same network Remote Desktop to connect to the Windows as the nTier700. Desktop. If the installation of the ActiveX control 1. From your computer, select Start > Programs fails, the connection
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Firmware Package History BlueScale services are now more robust when using different types of network configurations. When RAIDs are rebuilding, the Bluescale progress screen now correctly updates as the rebuild progresses. Error reporting by the BlueScale web interface has been improved. You can now export the System log maintained by File Migrator. The system log records all operations, including reads, writes, seeks, moves, and transfer rates. Refer to the Spectra nTier File Migrat
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nTier700 BlueScale Firmware BlueScale2.6.0.7 This release improves the overall reliability of the nTier700. Resolved Issues The File Migrator installation files have been added to system disk on the the 64-bit Windows version of the nTier700. Note: As of BlueScale 2.7.1.7, File Migrator is no longer included with the nTier700. Known Issue Problem Workaround When RAIDs are rebuilding, the If you need to determine the status of the RAID rebuild, do Bluescale progress screen does not one of the
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Firmware Package History BlueScale2.6.0.6 This firmware release improves overall reliability of the nTier700. Resolved Issues Disconnecting and reconnecting the cables to the Ethernet ports on the nTier700 back panel no longer causes the system to hang. Known Issues Problem Workaround Update from BlueScale 2.2 or 2.3 to 2.6.0.6 fails This update must be performed by Spectra Logic unless specific procedures are carefully followed. Technical Support personnel (see Contacting Spectra Logic on
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nTier700 BlueScale Firmware Problem Workaround Occasionally you may receive an internal server Restart the browser you are using to access the error when changing IP settings for Ethernet BlueScale web interface and reconnect to the port 2 through BlueScale. nTier700. The BlueScale login page does not display Refresh the BlueScale web interface by pressing following a firmware update. Instead the status function key 5 (F5) on your keyboard. page that the system is restarting remains. File Mi
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Firmware Package History Problem Workaround The nTier700 root expanders are not Power down the nTier700 before removing a root hot-swappable. If a root expander is removed expander. while the nTier700 is powered on: The nTier700 status information is no longer available through the BlueScale web interface and the blade operator panels. The AutoSupport feature does not function correctly. You cannot restart the nTier700 through Windows until the root expander is re-installed. When instal
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nTier700 BlueScale Firmware Problem Workaround If Microsoft System Center Data Protection If the drives are not mapped correctly: Manager (DPM) 2007 writes to tape do not 1. Stop DPM. succeed, check the drive mapping. The drives 2. Start the Microsoft Removable Storage must be associated with a library—for example, Manager (RSM) service and map the tape refer to the following screen, which shows drives. correctly mapped drives. This is a known 3. Stop the RSM service. Microsoft bug, and
