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® ™
Polycom RSS 4000 System
User Guide
6.0.0 | Apr. 2010 | 3 725-3 2870-00 2
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Trademark Information Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United States and various other countries. All other trademarks are the property of their respective owners. Patent Information The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc. © 20
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Polycom® RSS™ 4000 User Guide Content Polycom® RSS™ 4000 Introduction············································ 1-1 Overview ······································································· 1-1 System Hardware Installation ············································· 1-2 General Safety Precautions ············································· 1-2 Unpack the Package ····················································· 1-2 Install the System ····································
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Content Administrator Configuration··················································· 4-1 Recording Templates ························································ 4-1 Viewing Template Information········································ 4-1 Defining a Template ····················································· 4-1 Managing Templates ···················································· 4-2 Virtual Recording Room (VRR) ··········································· 4-3 Defining a VRR
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Polycom® RSS™ 4000 User Guide System Management······················································· 4-25 System Configuration Backup/Restore···························· 4-25 User Data Backup/Restore ··········································· 4-25 System Upgrade ························································ 4-27 Product Activation ····················································· 4-29 UI customization ······················································· 4-30 System
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Polycom Solution Support Services Polycom Implementation and Maintenance services provide support for Polycom solution components only. Additional services for supported third-party Unified Communications (UC) environments integrated with Polycom solutions are available from Polycom Global Services and its certified Partners. These additional services will help customers successfully design, deploy, optimize and manage Polycom visual communications within their UC environments. Professi
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1 Polycom® RSS™ 4000 Introduction Overview Polycom® RSS™ 4000 Recording and Streaming Server is a web server that enables you to easily perform recording, live streaming, stream media processing and multimedia archiving, as needed. Polycom® RSS™ 4000 system supports the recording of both single-point and multipoint video conferences, including H.239 data contents. It can record and archive up to 1080P and live stream to the network audience at a quality of up to 720P. Polycom® RSS
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Chapter 1 – Polycom® RSS™ 4000 Introduction Figure 1-1 Polycom® RSS™ 4000's Application in the Video Conference Network System Hardware Installation General Safety Precautions Follow these rules to ensure general safety: • Keep the area around the Polycom® RSS™ 4000 unit clean, free of clutter and well ventilated. • Decide on a suitable location for the equipment rack that will hold the Polycom® RSS™ 4000 unit and is near a grounded power outlet. • Use a regulating uninterruptible p
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Polycom® RSS™ 4000 User Guide Install the System 1 Place the Polycom® RSS™ 4000 unit on a stable flat surface in the selected location. 2 Insert each power cord connector into the rear of the unit and connect each to an appropriately rated socket outlet. The Polycom® RSS™ 4000 unit is supplied with two power cords, BOTH power cords should be connected to the mains power supply during normal operation. 3 Connect the LAN cable to LAN1 in the back of the system. The LAN2 port is not use
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Chapter 1 – Polycom® RSS™ 4000 Introduction displays the product activation page, prompting you to enter a product activation key. 1 Enter the following website address in the address bar of the browser: http://portal.polycom.com, and go to Polycom Resource Center Login page. 2 Enter your Email address and password in the login box, and click Sign In. If you are a new user, click the Register for An Account link to be registered. 3 After successful login, click Service & Support>Licen
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Polycom® RSS™ 4000 User Guide 4 (Optional) Select a language for the Web interface from the Select language list in the top right of the page. 5 On the Login page, enter the administrator’s username and password, and then click the Log In button. The default username and password are both admin. 6 The Product Activation page displays when you first-time log in. Enter the activation key obtained from the previous step Obtaining the Product Activation Key in the Activation Key box and c
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Chapter 1 – Polycom® RSS™ 4000 Introduction To change IP address via RS-232 Console or Telnet: 1 Connect your PC to the RS232 port of the Polycom® RSS™ 4000 with a serial port cable and activate the console port (115200 ,8bits). 2 After you logged in to the console port, input the default password POLYCOM to enter the system. 3 Enter "?" or "help" after the prompt "#" and the system displays available command information. 4 Change IP address using the command in the format below: se
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Polycom® RSS™ 4000 User Guide 3 Click Update and a dialog box will pop up, in which you should confirm to restart the system to apply the setting. User Interface The Polycom® RSS™ 4000 provides two types of user interfaces: Web configuration interface and an endpoint driven user interface. Web User Interface The system provides a user-friendly Web-based operations interface. To easily and conveniently configure recording parameters, record and play back, monitor the system and maintai
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2 Basic Operations Introduction to the Web User Interface Run the Web browser on your computer. Enter https:// in the address bar and then press Enter to display Web login page of Polycom® RSS™ 4000 system. Enter your username and password to log in to the system. Default administrator username and password are both admin. The Web UI basically consists of the following four parts: • Menu bar: Provides all the function groups for system configuration. You can nav
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Chapter 2 – 1BBasic Operations User Permissions You can log in to the Web UI as an administrator or a user. The following table shows user permissions at different permission levels after login to the Web UI: Table 2-1 Description of Web UI user permissions User Administrator Personal settings Owned VRR Accessible Archives and live streaming All pages information recorded by the owned or authorized VRR Authorized archives Operation View or edit View, edit, and delete
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Polycom® RSS™ 4000 User Guide Sizing the Pane Move the mouse pointer to the border of the pane; when the pointer turns into , drag the border to change the width of the pane while holding down the left mouse button. Windows Standard Multiple-Select Operations While adding or deleting list items, you can perform standard batch-processing operations by pressing Ctrl + targets or Shift + targets. Starting a Recording You can start a recording in the Polycom® RSS™ 4000 system using one of
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Chapter 2 – B 1B asic Operations Parameter Description Select Click the button to select a virtual recording room (VRR) to be used for recording. You can use the built-in VRR Name default VRR. VRR is the basis of recording, and determines the recording policies. For more information about VRR, see Virtual Recording Room (VRR). 5 Click the OK button to initiate a recording call. Once the connection between the Polycom® RSS™ 4000 system and the endpoint has been successfully establis