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Cisco 828 Router and
SOHO 78 Router Hardware
Installation Guide
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Customer Order Number: DOC-7812837=
Text Part Number: 78-12837-02
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE
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CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Empowering the Internet Generat
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CONTENTS Preface ix Audience ix Organization ix Conventions x Related Documentation xii Obtaining Documentation xii Cisco.com xii Documentation DVD xii Ordering Documentation xiii Documentation Feedback xiii Cisco Product Security Overview xiv Reporting Security Problems in Cisco Products xiv Obtaining Technical Assistance xv Cisco Technical Support Website xv Submitting a Service Request xvi Definitions of Service Request Severity xvii Obtaining Additional Publications and Information xvii CHAP
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Contents LEDs 1-5 CHAPTER 2 Installation 2-1 Preparing for Installation 2-1 Safety 2-1 Unpacking the Box 2-4 Preventing Router Damage 2-4 Installing Your Router 2-5 Connecting Ethernet Devices 2-5 Connecting the G.SHDSL Line 2-9 Connecting a Terminal or PC 2-10 Connecting the Power Supply 2-10 Verifying the Router Installation 2-12 Mounting the Router 2-12 Where to Go from Here 2-15 CHAPTER 3 Troubleshooting 3-1 Before You Call Your Cisco Reseller 3-1 Problems During First Startup 3-2 Problems A
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Contents GLOSSARY INDEX Cisco 828 Router and SOHO 78 Router Hardware Installation Guide 78-12837-02 vii
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Contents Cisco 828 Router and SOHO 78 Router Hardware Installation Guide 78-12837-02 viii
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Preface This preface discusses the audience, organization, and conventions used in this guide. It also discusses related documentation and how to access electronic documentation. Audience This guide is intended for service technicians who have no experience installing routers; their goal is to connect the router to the network as quickly as possible. Organization This guide contains the following information: • Product Overview—Describes the Cisco 828 and SOHO 78 routers and their features.
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Preface Conventions Conventions This section describes the conventions used in this guide. Note Means reader take note. Notes contain helpful suggestions or references to additional information and material. Caution This symbol means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of th
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Preface Conventions Warnung Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. Avvertenza Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatu
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Preface Related Documentation Related Documentation In addition to this Cisco 828 Router and SOHO 78 Router Hardware Installation Guide, the Cisco 828 and SOHO 78 documentation set includes the following: Quick Start Guide—Setting Up the Cisco 828 Router and SOHO 78 Router Cisco 828 Router and SOHO 78 Router Software Configuration Guide Cisco 828 Router and SOHO 78 Router Release Notes Obtaining Documentation Cisco documentation and additional literature are available on Cisco.com. Cisco
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Preface Documentation Feedback Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace. Cisco Ordering tool: http://www.cisco.com/en/US/partner/ordering/ Cisco Marketplace: http://www.cisco.com/go/marketplace/ Ordering Documentation You can find instructions for ordering documentation at this URL: http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm You can order Cisco documentation in
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Preface Cisco Product Security Overview Cisco Product Security Overview Cisco provides a free online Security Vulnerability Policy portal at this URL: http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht ml From this site, you can perform these tasks: Report security vulnerabilities in Cisco products. Obtain assistance with security incidents that involve Cisco products. Register to receive security information from Cisco. A current list of security advisories and
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Preface Obtaining Technical Assistance Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list: http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&ex act=on In an emergency, you can also reach PSIRT by telephone: 1 877 228-7302 1 408 525-6532 Obtaining Technical Assistance For all customers, partners, resellers, and distributors who h
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Preface Obtaining Technical Assistance Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool off
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Preface Obtaining Additional Publications and Information Definitions of Service Request Severity To ensure that all service requests are reported in a standard format, Cisco has established severity definitions. Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation. Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspe
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Preface Obtaining Additional Publications and Information troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL: http://www.cisco.com/packet iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The pub
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CH A P T E R 1 Product Overview The Cisco 828 router and SOHO 78 router can connect a corporate telecommuter or small office to an Internet Service Provider (ISP) over symmetrical high-data-rate digital subscriber lines (SHDSLs) to the following sites: Corporate LANs Internet The routers are capable of bridging and multiprotocol routing between LAN and WAN ports. Features Table 1-1 summarizes the features of the Cisco 828 and SOHO 78 routers. Table 1-1 Summary of Cisco 828 and SOHO 78 Rou
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Chapter 1 Product Overview Router Overview Table 1-1 Summary of Cisco 828 and SOHO 78 Routers Features (continued) Feature Routers Description Flash memory 828 Onboard 12 MB of Flash memory, upgradable to 20 MB. SOHO 78 12 MB of Flash memory (not upgradable). Dynamic RAM 828 Onboard 16 MB of SDRAM, (DRAM) upgradable to 32 MB. SOHO 78 Onboard 16 MB of SDRAM (not upgradable). Ease of installation All Color-coded ports and cables to reduce the chance of error. Cisco IOS softwa
