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CL Series “e”
Thermal Transfer Printers
Operator Manual for
CL408e, CL412e,
CL608e & CL612e
CL408e and CL412e Printer Users Please Refer To
Supplemental Operator Manual PN: 9001159
PN 9001074 Rev. B
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SATO America, Inc. 10350A Nations Ford Road Charlotte, NC 28273 Main Phone: (704) 644-1650 Fax: (704) 644-1662 Tech Support Hotline: (704) 644-1660 Tech Support Fax: (704) 644-1661 Email: satosupport@satoamerica.com www.satoamerica.com © Copyright 2003 SATO America, Inc. Warning: This equipment complies with the requirements in Part 15 of FCC rules for a Class A computing device. Operation of this equipment in a residential area may cause unacceptable interference to radio and TV reception requi
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WARNING CL408e AND CL412e PRINTERS ARE SHIPPED WITH EITHER A110-VOLT OR 220-VOLT POWER SUPPLY AS A CUSTOMER SPECIFIED OPTION. BEFORE CONNECTING A PRINTER TO ANY POWER SOURCE, ENSURE IT WAS FACTORY CONFIGURED FOR THE APPROPRIATE VOLTAGE. THE VOLTAGE FOR THE PRINTER DELIVERED MAY BE FOUND ON THE SHIPPING CONTAINER. CONTACT SATO AMERICA, INC. OR OUR AUTHORIZED RESELLER SHOULD A DISCREPANCY EXIST.
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PREFACE CL SERIES “e” PRINTER OPERATOR’S MANUAL The CL Series “e” Printer Operator’s Manual contains basic information about the printer such as setup, installation, cleaning and maintenance. It also contains complete instructions on how to use the operator panel to configure the printer. The following is a brief description of each section in this manual. SECTION 1. PRINTER OVERVIEW This section contains a discussion of the printer specifications and optional features. SECTION 2. INSTALLATION T
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Preface APPENDICES APPENDIX A: Optional Features Page - ii PN 9001074 Rev. B SATO CL “e” Series Printers
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Preface TABLE OF CONTENTS SECTION 1. PRINTER OVERVIEW Introduction.............................1-1 General Printer Specifications....................1-2 Character Fonts ...........................1-4 Bar Codes ..............................1-5 Physical ...............................1-6 Optional Accessories.........................1-7 SECTION 2. INSTALLATION AND CONFIGURATION Introduction.............................2-1 Unpacking and Parts Identification .................2-2 Setting Up the Print
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Preface Download User Defined Protocol Codes ............ 3-24 HexDumpMode ........................ 3-25 SECTION 4. CLEANING AND MAINTENANCE Introduction.............................4-1 Procedures..............................4-1 Adjusting the Print Quality....................4-1 Darkness ...........................4-1 Print Speed..........................4-2 Cleaning the Print Head, Platen and Rollers, CL608e and CL612e. . 4-2 Replacing the Print Head, CL608e and CL612e ...........4-4 Cleaning
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Preface Bi-Directional Communications ...................6-8 ENQ/ACK/NAK..........................6-9 Status Response......................... 6-12 Accessory (EXT) Connector..................... 6-18 Pin Assignments......................... 6-18 Standard Operation....................... 6-19 Repeat Print........................... 6-20 Error Signals .......................... 6-20 SECTION 6. TROUBLESHOOTING Initial Checklist ...........................7-1 Using the IEEE1284 Parallel Interface...
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SECTION 1. PRINTER OVERVIEW INTRODUCTION The SATO CL Series “e” Thermal Transfer Printers are complete, high-performance on-site labeling systems. All printer parameters are user programmable using the front panel controls and the DIP switches. All popular bar codes and 14 human-readable fonts, including a vector font, are resident in memory providing literally thousands of type styles and sizes. The Operator’s Manual will help you understand the basic operations of the printer such as setup, in
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Section 1. Printer Overview GENERAL PRINTER SPECIFICATIONS SPECIFICATION CL408e CL412e CL608e CL612e PRINT Method Direct or Thermal Transfer Speed (User Selectable) 2 to 6 ips 4to8ips 50 to 150 mm/s 100 to 200 mm/s Print Module (Dot Size) .0049 in. .0033 in. .0049 in. .0033 in. .125 mm .083 mm .125 mm .083 mm Resolution 203 dpi 305 dpi 203 dpi 305 dpi 8 dpmm 12 dpmm 8 dpmm 12 dpmm Maximum Print Width 4.1 in. 6.0 in. 6.5 in. 104 mm 152 mm 164mm Maximum Print Length 49.2 in. 32.8 in. 49.2 in. 32.8
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Section 1. Printer Overview SPECIFICATION CL408e CL412e CL608e CL612e CONTROLS AND SIGNALS (1) On-Line LED Status = Green Green Power LED None Green (1) Media Out LED Status = Red Red (1) Ribbon Out LED Status = Red Red (1) Error LED Status = Red Red LCD Panel 2 Line x 16 Character On/Off-Line Switch Front Panel Label Feed Switch Front Panel Power On/Off Switch Rear Panel POTENTIOMETER ADJUSTMENTS Print Darkness Front Panel Pitch Front Panel Offset Front Panel Display None Front Panel INTERFACE
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Section 1. Printer Overview CHARACTER FONTS SPECIFICATION CL408e CL608e CL412e CL612e MATRIX FONTS U Font (5 dotsWx9 dots H) S Font (8 dotsWx15 dots H) M Font (13 dotsWx20 dots H) XU Font (5 dotsWx9 dots H) Helvetica XS Font (17 dots Wx 17 dots H) Univers Condensed Bold XM Font (24 dots W x 24 dots H) Univers Condensed Bold OA Font (15 dotsWx22 dots H) OCR-A (22 dotsWx33 dots H) OCR A OB Font 20 dotsWx24 dots H) OCR-B (30 dotsWx36 dots H) OCR B AUTO SMOOTHING FONTS WB WB Font (18 dots W x 30 dot
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Section 1. Printer Overview BAR CODES SPECIFICATION CL408e CL608e CL412e CL612e SYMBOLOGIES Bookland (UPC/EAN Supplemental) EAN-8, EAN-13 CODABAR Code 39 Code 93 Code 128 Interleaved 2 of 5 Industrial 2 of 5 Matrix 2 of 5 MSI POSTNET UCC/EAN-128 UPC-A and UPC-E Data Matrix Maxicode PDF417 Micro PDF417 Truncated PDF417 QR Code Ratios 1:2, 1:3, 2:5 User definable bar widths Bar Height 4 to 600 dots, User programmable Rotation 0°, 90°, 180° and 270° OTHER FEATURES Sequential Numbering Sequential nu
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Section 1. Printer Overview PHYSICAL SPECIFICATION CL408e CL412e CL608e CL612e DIMENSIONS Wide 10.7 in. (271 mm) 13.8 in. (352 mm) Deep 16.9 in. (430 mm) 16.9 in. (429 mm) High 12.6 in. (321 mm) 11.7 in. (298 mm) WEIGHT 28.7 lbs (13 Kg) 41.9 lbs (19 Kg) POWER REQUIREMENTS Voltage 110V(±10 %) 220V (±10 %) 50/60 Hz (±1%) Power Consumption 50W Idle 50W Idle 130W Operating 210W Operating ENVIRONMENTAL Operating Temperature 41° to 104°F (5° to 40°C) Storage Temperature -0° to 104°F (-20° to 40°C) Ope
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Section 1. Printer Overview OPTIONAL ACCESSORIES ACCESSORY CL408 CL412 CL608 CL612 MEMORY EXPANSION One slot for PCMCIA Memory Cards (up to 16 MB Flash or 4 MB SRAM) and/or 4MB internal Flash ROM. Can be used for Graphic File storage, print buffer expansion, format storage and downloaded TrueType fonts. CALENDAR An internally mounted Date/Time clock that can be used to date/time stamp labels at the time of printing. LABEL CUTTER Internal attachment allowing labels to be cut at specified interval
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SECTION 2. INSTALLATION INTRODUCTION This section is provided to assist you in taking the CL Series Printer from the shipping container to the application environment. Where the physical differences between the printer models are significant (such as loading paper and ribbons), separate sections for each of the models are used for clarity. The following information is provided in this section: • Unpacking and Parts Identification • Setting Up the Printer • Loading Labels or Tags • Loading the Ri
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Section 2. Installation UNPACKING AND PARTS IDENTIFICATION Consider the following when unpacking the printer: • The box should stay right-side up. • Lift the printer out of the box carefully. • Remove the plastic covering from the printer. • For the CL4XX printers, remove the Front Access Door from its protective bag and attach it to the printer. • Remove the accessory items from their protective containers. • If the printer has been stored in a cold environment, allow it to reach room temperatu
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Section 2. Installation Verify that you have the following materials when unpacking: • Printer • Power Cord • Extra Ribbon Core Power Cable CL Printer Extra Ribbon Core Operator Manual SETTING UP THE PRINTER Consider the following when setting up the printer: • Locate a solid flat surface with adequate room to set the printer. Make sure there is enough room at the top and right-hand (facing the printer) side to provide clearance for the label access door to swing open. • The location should be n
