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HP DeskJet 420 Series Printer
UserÕs Guide
English
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Acknowledgments Table of Contents Microsoft is a U.S. registered trademark of Microsoft Corporation. 1 Getting Started Windows is a trademark of Microsoft Corporation. Packing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Notice Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 The information contained in this document is subject to change without notice. STEP 1: Connecting the Power Adapter . . . . . . . . . . . . 2 STEP 2:
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Getting Started Packing List 1. HP DeskJet 420 series printer 2 2. Packing tape 1 4 3. Color inkjet print cartridge 7 4. UserÕs guide 5. Power adapter 3 6. Printer software diskette 7. Print cartridge storage container 6 2642001 5 2 1 3 Printer Features 1. Power button ( ) 2. Paper Feed button ( ) 3. Change Cartridge button ( ) 6 4. Paper size selector (A4/LTR) 5. Paper width guide 7 4 6. Paper separator 7. Paper tray 2642002 5 8. Print cartridge holder 8 9. Envelope lever ( / ) 10. Printer doo
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STEP 1: Connecting the Power Adapter STEP 2: Connecting the Parallel Cable 1. Plug the power adapter connector firmly into 1. You must purchase separately a parallel the printerÕs power socket. cable to connect your printer to your computer. Use any high-quality parallel 2. Plug the other end of the power adapter cable printer cable, or order HP part no. C2950A or into a grounded electrical outlet. C2951A from your local HP dealer. 2. Make sure the printer and the computer are turned off. 3. Re
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STEP 3: Loading Paper STEP 4: Installing an Inkjet Print Cartridge The HP DeskJet 420 series printer prints on plain Note: Use one of the following inkjet print cartridges. paper and other paper types. Most plain paper used You can use only one of these at one time. for photocopying yields good results. See page 17, Tri-Color HP51625A (supplied with printer) ÒRecommended Printable Weight,Ó for information on other paper types you can use. See also page 6 for Large Black HP51626A (optional) info
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5. Insert the inkjet print cartridge into the holder at STEP 5: Installing the Printer Software an angle such that the green top is tilted In a Windows Environment toward you. To install the printer software, first refer to page 17, The arrow on the top of the inkjet print ÒHardware CompatibilityÓ for hardware requirements. cartridge should be pointing toward the inside of the printer. Note: The HP DeskJet 420 series printer is not supported in network configuration. Before you can use your prin
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7. Follow the Wizard instructions that appear on DOS Printing the screen. Note: You do not need to install the DJPMenu software if you are printing from your Windows applications. 8. Choose Local Printer. 9. Click Have Disk. Use the DJPMenu software to define or change the settings on the DeskJet 420 series printer if your 10. Insert the HP DeskJet Printer Software disk 1 DOS applications do not allow you to do so. into the disk drive of your computer. Note: The DJPMenu software requires that yo
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Loading Envelopes, Labels, Getting the Most and Thick Paper Out of Your Printer Envelopes, labels, and thick paper must be fed into the printer manually, one by one and print side up, from the back of the printer. See page 18, ÒPrintable Loading Other Size Paper Paper SizesÓ for the envelope sizes that you can print. Legal, Executive, and B5 size paper must be fed into 1. Ensure that you have selected Manual Feed the printer manually, one by one, from the back of in the Printer Setup dialog bo
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Changing Inkjet Print Cartridges Using the Inkjet Print Cartridge Storage Container The HP DeskJet 420 series printer takes any one of the following inkjet print cartridges at a time: You can use either the color inkjet print cartridge supplied with the printer (HP51625A), or either of the Tri-Color HP51625A (supplied with printer) following black inkjet print cartridges, purchased Large Black HP51626A (optional) separately: large black (HP51626A) or black (HP51626G). However, you can only use
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Printing in Color and Grayscale Solving Problems The HP DeskJet 420 series printer is designed to If you encounter a problem with your printer, you print in color using the color inkjet print cartridge can seek help from the following sources: supplied with the printer. n Online Help When printing with the color inkjet print cartridge, the If you see an error message on your screen, black that appears, called Òcomposite black,Ó is a read the suggestions in the error message. mixture of the cyan,
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Is the sound the printer makes when it What do I do if I get a paper jam? starts working normal? To clear the paper jam: Yes, when the printer functions properly, a sound 1. Turn off the printer. occurs when you turn the printer on and also when it 2. Remove the paper from the paper tray. picks up paper. 3. Remove the printer door by grasping it by Which print cartridges can I use with the its sides, then pulling the door toward you. printer? 4. Carefully pull the paper out of the printer. Use
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The printer appears to be printing, but nothing When the Lights Blink prints on the paper. A. The Change Cartridge light is blinking. n The ink nozzles of the inkjet print cartridge are covered by a sealing tape. Remove the tape(s). See page 3, ÒSTEP 4: Installing an Inkjet Print Cartridge.Ó n The ink nozzles of the inkjet print cartridge are clogged with dried ink. See page 13, ÒWhen the Ink Nozzles Are Clogged.Ó 2642024 n The inkjet print cartridge is out of ink. Use a new inkjet print cartrid
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C. All three lights are blinking. 5. Open the paper separator (the flap that separates the printed pages from the blank sheets) by pulling it toward you. This gives you a better grip on the jammed paper. 2642026 Paper is jammed in the printer. To clear the jam, see below, ÒWhen Paper Is Jammed in the Printer.Ó 2642030 If there is no paper jam, turn the printer off and then on again. If the three lights still blink, call 6. Grip the jammed paper firmly by its sides and HP Customer Care. pull it o
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Printing is slanted on the A4 size paper. When Paper Is Not Loading n You are printing on an A4 size paper, but the Paper does not feed into the printer properly. paper size selector (A4/LTR) is set to LTR n Re-load the paper. See page 3, ÒSTEP 3: (US Letter). Switch the paper size selector Loading Paper.Ó (A4/LTR) to A4. n You are printing on a US Letter size paper, but n Paper is not fed into the printer properly. the paper size selector (A4/LTR) is set to A4. Reload the paper. See page 3, Ò
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The printed page looks faded. Some colors are missing. n You are printing on paper, but the envelope n The ink nozzles are clogged. Clean the inkjet print cartridge. (See ÒWhen the Ink Nozzles lever (( / ) behind the printer door is set to Are CloggedÓ below.) envelope ( ). Adjust the lever to paper ( ). n The ink nozzles are clogged. See ÒWhen the n The color inkjet print cartridge has run out of Ink Nozzles Are CloggedÓ on this page. one or more color ink. Use a new color inkjet print cartridg
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Printer Software Appendices Printer software (also referred to as a printer driver) allows your printer to talk with your computer. HP Customer Care HP provides printer software and software upgrades HP DeskJet printers set the standard for quality and for Windows 3.1x, 95, and NT 4.0. For MS-DOS printer reliability, so youÕve made an excellent choice. software, contact the manufacturer of your software Should you need help, however, HP Customer CareÕs program. You have several options for gett
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HP Customer Care by Phone A Note About Letters When you want to talk to HP directly, highly trained If you need help from a technical support person, service technicians at our HP Customer Care Center we recommend that you call us while youÕre in front are ready to take your call. You pay for the call, but of your computer and printer, rather than writing a you wonÕt be kept on hold long. ThatÕs because 95% letter to us. That way we can help you with your of our calls are connected in under thr
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After the Warranty Extended Warranty Options You can still get help from HP for a fee. Prices are If you would like to extend your printer coverage subject to change without notice. (Online help is still beyond the one year factory warranty, you have the available for free!) following options: n For quick questions in the United States only, n Consult your reseller to get extended call (900) 555-1500. The charges are $2.50 coverage. per minute and begin when you connect with n If your reseller d
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CG Times (Portrait) Printer Specifications Pitch: Proportional Print Method Point size: 6 and 12 pt. Style: Upright, Italic Plain paper drop-on-demand thermal inkjet printing Stroke weight: Normal, Bold Color Print Speed Letter Gothic (Portrait) These are approximate figures. Exact speed will vary Pitch: 6 and 12, and 24 cpi depending on the system configuration and software Point size: 6 and 12 pt. used. Full color graphics: 4-7 minutes per page Style: Upright, Italic Stroke weight: Normal, Bol
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Printable Paper Sizes Noise Levels per ISO 9296 US Letter: 216 x 279 mm (8.5 x 11 in.) Letter quality mode US Legal: 216 x 356 mm (8.5 x 14 in.) Sound Power, LwAd: 6.1 B(A) Executive: 184 x 267 mm (7.25 x 10.5 in.) Sound Pressure, LpAm: 46 dB(A) [bystander position] A4: 210 x 297 mm Draft quality mode B5-JIS: 182 x 257 mm Sound Power, LwAd: 6.4 B(A) US No. 10 envelope: 104.7 x 241.3 mm (4.12 x 9.5 in.) Sound Pressure, LpAm: 49 dB(A) [bystander position] DL envelope: 220 x 110 mm Dimensions Paper
