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COLOR INK JET PRINTER
Reference Guide
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
No patent liability is assumed with respect to the use of the information contained herein.
Neither is any liability assumed for damages resulting from the use of the information
contained her
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FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television rece
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Contents Introduction Energy Star Compliance . . . . . . . . . . . . . . . . . . . . . . 1 Energy-saving Tips . . . . . . . . . . . . . . . . . . . . . . . 2 How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . 2 Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . 3 Electronic Support Services . . . . . . . . . . . . . . . . . . 4 Important Safety Instructions
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Chapter 4 Troubleshooting Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Problems with Printing . . . . . . . . . . . . . . . . . . . . . . . 4-6 Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . . 4-12 Paper Jam Problems . . . . . . . . . . . . . . . . . . . . . . . 4-12 Paper Feeding Problems . . . . . . . . . . . . . . . . . . . . . 4-12 Ot
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Printer Parts sheet feeder paper support control panel notch printer cover notch output tray output tray extension paper thickness serial interface lever connector parallel interface power switch connector ink cartridge clamps thickness adjustment lever
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Introduction This manual contains general operating and maintenance ® ® instructions for your EPSON Stylus COLOR II, as well as troubleshooting guidelines and technical specifications. For instructions on setting up your printer and using the ® ® ® ® Microsoft Windows or Apple Macintosh printer driver, see the appropriate Setup and Software Guide. Note: After you install the driver, check the ReadMe icon in the EPSON group in Windows or on the Macintosh hard disk for the latest information abo
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The EPA estimates that if all desktop computers, printers, and other peripheral devices met Energy Star standards, energy cost savings would exceed $1 billion annually and carbon dioxide emissions would be reduced by 20 million tons. All of EPSON’s ink jet printers conform to Energy Star standards. Energy-saving Tips Here are a few tips you can use to be even more energy-wise: ❑ If your monitor isn’t Energy Star compliant, turn it off when you’re not using it. ❑ Turn off your computer, printer,
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Chapter 2, “Controlling the Printer,” provides instructions for managing the printer’s operation through its control panel. It also explains how to access the printer’s Default setting mode. Chapter 3, “Maintenance,” contains instructions for cleaning the print heads, replacing the ink cartridges, cleaning and transporting the printer, and calibrating the printer from DOS. Chapter 4, “Troubleshooting,” contains troubleshooting guidelines for any print quality and printer operation problems yo
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❑ Technical information on the installation, configuration, and operation of EPSON products ❑ Customer relations. You can purchase ink cartridges, paper, parts, printed manuals, and accessories for EPSON products from EPSON Accessories at (800) 873-7766 (U.S. sales). In Canada, call (800) BUY-EPSON for sales locations. If you purchased your printer outside the United States or Canada, contact your EPSON dealer or the marketing location nearest you for customer support and service. If you need h
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EPSON Bulletin Board Service You can call the EPSON Bulletin Board Service (BBS) at (310) 782-4531. No membership is required. Make sure your communications software is set to 8 data bits with 1 stop bit, no parity bit, and a modem speed of 28.8 Kbps or less. See the documentation that came with your communications software for more information. CompuServe online support ® CompuServe members can call the Epson America Forum on CompuServe. If you are already a member, simply type GO EPSON at the
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Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the printer safely and effectively. ❑ Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer. ❑ Do not place the printer on an unstable surface or near a radiator or heat register. ❑ Do not block or cover the openings in the printer’s cabinet or insert objects through the slots. ❑ Use only the type of power source indicat
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Chapter 1 Paper Handling 1 Choosing Paper and Other Media . . . . . . . . . . . . . . . . . 1-2 Setting the Paper Thickness and Adjustment Levers . . . . . . 1-3 Setting the Paper Thickness Lever . . . . . . . . . . . . . . 1-3 Setting the Thickness Adjustment Lever . . . . . . . . . . . 1-4 Loading Plain Paper . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Loading Special Papers and Other Media . . . . . . . . .
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Read this chapter for information about choosing the best paper or other media for your printing needs and for instructions on loading them in your printer. Choosing Paper and Other Media You can use most plain paper with your printer and achieve good results. Coated papers give you better results because they reduce the amount of ink that is absorbed. However, if the coated paper does not absorb enough ink, the ink can smear. To ensure the best results, EPSON provides special papers and transp
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Use the following part numbers when ordering: Paper or other media Size Part number Special coated paper for Letter (8.5 × 11 inches) S041062 720 dpi Legal (8.5 × 14 inches) S041048 Special coated paper for Letter (8.5 × 11 inches) S041060 360 dpi High-quality glossy paper Letter (8.5 ×11 inches) S041072 Transparency film Letter (8.5 ×11 inches) S041064 Setting the Paper Thickness and Adjustment Levers Before you start printing, you should check the paper thickness and adjustment levers to mak
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thick paper setting plain paper setting Setting the Thickness Adjustment Lever Use the table below to set the thickness adjustment lever for your media type. Paper type Thickness adjustment lever position Standard paper 0 Transparency film 0 Envelopes or labels + Previously smeared documents + If a document is smeared, set the thickness adjustment lever to the + position (regardless of the paper type) and print it again. To access the lever, open the printer cover; the lever is in the left back
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thickness adjustment lever Loading Plain Paper The following procedure explains how to load plain bond paper. For instructions on loading coated or glossy paper, envelopes, and transparencies, see page 1-7. You can load up to 100 sheets of plain paper. For paper specifications, see Appendix A. Always load plain paper with the printable surface facing upward. The printable surface is marked with an arrow on most plain paper packaging. Note: You can use these instructions for printing on labels;
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1. Lower the output tray at the front of the printer. Then slide out the extension. 1 2 2. Slide the left edge guide on the sheet feeder to the left as far as it will go. 3. Fan a stack of paper; then tap it on a flat surface to even the edges. 1-6 Paper Handling
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4. Load the stack of paper, printable side up, so that its right edge is firmly against the right side of the sheet feeder. (Do not load paper above the arrow printed on the inside of the left edge guide on the sheet feeder.) Then slide the left edge guide against the left edge of the paper. 5. Change the Media Type and other printer driver settings so they are appropriate for the paper or labels you loaded. For instructions see your Setup and Software Guide. (For labels select Plain paper as yo
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❑ After printing on high-quality glossy paper or transparencies, remove each sheet from the output tray immediately. Make sure each sheet is dry before stacking. ❑ You can print on sheets of labels in your printer; just follow the instructions for loading plain paper on page 1-5. ❑ Return unused sheets and envelopes to their original package as soon as possible after you finish printing. Unfavorable storage conditions—especially high temperature, humidity, and direct sunlight—can damage the medi
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Note: If you load multiple sheets of glossy paper, the minimum top margin is 1.2 inches (30 mm). To print with a smaller top margin, load and print glossy paper one sheet at a time. Follow these steps to load special paper or transparency film: 1. Lower the output tray at the front of the printer and slide out the extension. 1 2 2. Slide the left edge guide on the sheet feeder to the left as far as it will go. Paper Handling 1-9