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®
24-pin Dot Matrix Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
The information contained herein is designed only for use with this Epson printer. Epson is
not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation
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Contents Chapter 1 SettingupthePrinter Unpackingthe Printer. ..................................... 7 Remove theprotectivematerials ........................ 7 AssemblingthePrinter ..................................... 8 Connectingthe PrintertoYourComputer................. ... 12 Connectingthe printer................................ 12 Pluggingin thePrinter................................ 13 Installing thePrinter Software.............................. 13 Installing the software in Windows XP, Me,
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Chapter 4 Printer Software AboutYourPrinterSoftware............................... 36 UsingthePrinterDriverwithWindows Me and98............ 36 Accessing the printer driver from Windows applications . . 37 Accessing theprinter driver from theStart menu......... 39 Changingtheprinterdriversettings .................... 40 Using the Printer Driver with Windows XP, 2000, andWindows NT4.0 ................................ ... 41 Accessing the printer driver from Windows applications . . 42 Accessing th
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Chapter 6 Problem Solver DiagnosingtheProblem................................ ... 99 Usingtheerrorindicators . ............................ 99 EPSON StatusMonitor 3 ............................. 102 PrintingaSelf-Test ................................ .. 102 PrintingHexDump ................................. 103 Problems andSolutions ................................ .. 105 Powersupplyproblems.............................. 106 Paperloadingorfeedingproblems . ................... 107 Printingposition
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Appendix A Product Information Printerand RibbonCartridge Parts......................... 146 Printerparts........................................ 146 Ribboncartridgeparts ............................... 147 PrinterSpecifications..................................... 148 Mechanical......................................... 148 Electronic .......................................... 150 Electrical........................................... 155 Environmental...................................... 156 Pa
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Chapter 1 Setting up the Printer Unpackingthe Printer. ..................................... 7 Remove theprotectivematerials ........................ 7 AssemblingthePrinter ..................................... 8 Connectingthe PrintertoYourComputer................. ... 12 Connectingthe printer................................ 12 Pluggingin thePrinter................................ 13 Installing thePrinter Software.............................. 13 Installing the software in Windows XP, Me, or 200
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Unpacking the Printer These items are included in the box with your printer. power code printer ribboncartridge User’s Guide Remove the protective materials Follow the directions written on the cardboard box to remove the protective materials. Save all packing and protective materials in case you need to ship the printer in the future. Chapter 1 Setting up the Printer 7
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Assembling the Printer 1. Make sure the printer is turned off and unplugged. 2. Hold both sides of the printer cover and move it upward to open it. 3. Push the release lever to move the upper mechanism forward. Make sure that you push the lever until it clicks. Chapter 1 Setting up the Printer 8
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4. Slide the print head to the middle of the printer by hand. 5. Remove the ribbon cartridge from the package. 6. Place the plastic hooks on the ribbon cartridge into the slots of the printer. Then press both sides of the cartridge until it clicks into place. Chapter 1 Setting up the Printer 9
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7. Hold both sides of the ribbon guide and pull it down until it is out of the cartridge. 8. Put the ribbon guide at the bottom of the print head and push it up until it clicks into place. Chapter 1 Setting up the Printer 10
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9. Turn the ribbon-tightening knob to help feed the ribbon into place. Caution: The ribbon should not be twisted or creased. c 10. Pull the release lever back to move the upper mechanism to its original position. Make sure that you pull the lever until it clicks. Chapter 1 Setting up the Printer 11
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Caution: Make sure that you move the upper mechanism by pulling c the release lever. Do not pull the mechanism by hand. It may damage the printer. 11. Close the printer cover. Connecting the Printer to Your Computer Connecting the printer Make sure both the printer and computer are turned off, then connect the interface into the printer and computer. Use USB, Serial, or Parallel cable to connect the printer and computer. Note: The interface cable connectors have only one correct orientation. Ens
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Plugging in the Printer Make sure the printer is turned off, then plug the power cord into the printer’s AC inlet and a properly grounded electrical outlet. Installing the Printer Software Installing the software in Windows XP, Me, or 2000 Note: ❏ Installing the printer software for Windows XP or 2000 may require administrator privileges. If you have problems, ask your administrator for more information. ❏ Turn off all virus protection programs before installing the printer software. 1. Make sur
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Note: If the SOFTWARE LICENSE AGREEMENT dialog box does not appear, double-click Epsetup.exe in the CD-ROM. 2. Read the license agreement. If you agree with the terms, click Agree. 3. Click Install and then follow the on-screen instructions. 4. After you install the driver, change the software setting from PR2 to ESC/P. See “Changing default settings” on page 94 for details. Installing the software in Windows 98 or Windows NT 4.0 Note: ❏ Installing the printer software for Windows NT 4.0 may req
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❏ The examples in the following section are from the Windows 98 operating system. They may vary in appearance from what actually appears on your screen; however, the instructions are the same. 1. Make sure that the printer is turned off, then insert the User CD-ROM into the CD-ROM drive. The SOFTWARE LICENSE AGREEMENT dialog box appears. Note: If the SOFTWARE LICENSE AGREEMENT dialog box does not appear, double-click Epsetup.exe in the CD-ROM. 2. Read the license agreement. If you agree with the
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6. Click Browse to select the appropriate path for the printer driver, then click OK and follow the instruction on the screen. Note: If you are using Windows NT, insert your Windows CD-ROM when prompted on the screen. 7. Select the appropriate file in the folder, then click OK. Chapter 1 Setting up the Printer 16
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8. When prompted, insert the User CD-ROM, then click OK. Note: ❏ If you receive a message saying the drive is not accessible, click Cancel and try again. ❏ If a “System Error” message appears, click Cancel.Theexact message differs depending on your version of Windows. ❏ If you are using Windows NT, you do not need to specify a path. ❏ If you are using Windows 98, the Printer Utility Setup may start. If it does, follow the instructions on the screen. 9. Setup is complete. Your printer is ready to
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For DOS programs To control the printer from DOS application programs, you need to select the printer you are using. If the list in your application does not include your printer, choose the first available printer from the list below. Choose the Epson printer at the appropriate step in the installation or setup procedure. If the list in your application does not include your printer, choose the first available printer from the list below: PLQ-20 LQ-510/550/1010 LQ-2090 LQ-200 LQ-2080/2180 LQ-50
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Chapter 2 Safety Instructions Warnings,Cautions, and Notes............................. 20 HotParts CautionSymbol . ................................ 20 ImportantSafetyInstructions............................... 20 Chapter 2 Safety Instructions 19
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Warnings, Cautions, and Notes Warnings must be followed carefully to avoid bodily injury. w Cautions must be observed to avoid damage to your equipment. c Notes contain important information and useful tips on the operation of your printer. Hot Parts Caution Symbol This symbol is placed on the print head and other parts to indicate that they may be hot. Never touch K those parts just after the printer has been used. Let them cool for a few minutes before touching them. Important Safety Instructi