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®
Smart-UPS XL
Uninterruptible Power Supply
Rack-Mount 3U
SUA2200/3000 VA 120/230 Vac
SUA3000 VA 100/200 Vac
English
990-2404B 11/2008
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Introduction Introduction About this UPS The APC Uninterruptible Power Supply (UPS) provides protection for electronic equipment from utility power blackouts, brownouts, sags and surges. The UPS filters small utility line fluctuations and isolates electronic equipment from large disturbances by internally disconnecting from utility line power. The UPS provides continuous power from the batteries until utility power returns to safe levels or the batteries are fully discharged. Accessories Thi
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Specifications Specifications Environmental Temperature This unit is intended for indoor use only. Select a location sturdy Operating 0° to 40°C (32° to 104°F) enough to handle the weight. Storage -15° to 30°C (5° to 86°F) charge the UPS battery every six months Do not operate the UPS where 30° to 45°C (86° to 113°F) charge the UPS battery every three there is excessive dust or the months temperature or humidity are outside the specified limits. Maximum Be sure the air vents on the Eleva
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Installation Installation Your UPS model may vary in appearance from the examples depicted in this manual. The UPS and the battery modules are heavy. Remove the battery modules to lighten the UPS during installation. Install the Rails in the Rack This UPS is intended for installation in a 19 rack. For details on rail installation refer to the instructions in the rail kit. Install the UPS in the Rack and Connect the Battery Module Install the UPS at or near the bottom of the rack. % 4x $ 4x ! &
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Installation Rear Panels 2200/3000 VA 120 Vac 3000 VA 100 Vac 3000 VA 200 Vac TVSS GND 2200/3000 VA 230 Vac Rear Panel Features The UPS features a TVSS screw located on the rear panel for connecting the ground leads on transient voltage devices. The UPS is equipped with an external battery connector located on the rear panel of the unit. Where appropriate use an APC extension battery cable. For ordering details contact your dealer or APC through the Web site www.apc.com. 120 V models only: The
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Start-up and Operation Connect equipment, external battery pack(s), and power to the UPS Prior to connecting the grounding cable, ensure that the UPS is NOT connected to utility or battery power. 1. Connect equipment to the UPS. 2. Optional external battery packs provide extended runtime during power outages. This unit supports up to ten external battery packs. Refer to the APC Web site, www.apc.com for information. Refer to the user manual for the external battery pack for installation instr
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Start-up and Operation Display Panels 120 V models 100/200/230 V models Battery / / Charge Load Display Panel Indicators and Function Buttons Indicator Indicator Title Description LED AVR Trim The UPS is compensating for a high utility voltage. Refer to the APC Web site, www.apc.com for AVR settings. On Line The UPS is supplying utility power to the connected equipment, (see Troubleshooting in this manual). AVR Boost The UPS is compensating for a low utility voltage. Refer to the APC Web site
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Start-up and Operation Diagnostic Utility The UPS has a diagnostic feature that indicates the utility voltage. 120 V 230 V Voltage The UPS starts a self-test as part of this procedure. The self-test does not affect the voltage display. Press and hold the Test button to view the utility voltage bar graph indicator. As soon as the On Line LED starts flashing indicating a self-test is in progress, the five-LED Battery Charge indicator to the right of the display panel will Battery show the util
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Configuration Configuration UPS settings Settings are adjusted through PowerChute software or optional SmartSlot accessory cards. Factory User Selectable Function Default Choices Description Automatic On startup and Every 7 days Set the interval at which the UPS will execute a Self-Test every 14 days (168 hours) self-test. (336 hours) On startup and every there after 14 days (336 hours) there after On startup only No self-test UPS ID UPS_IDEN Up to eight characters Uniquely identify
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Configuration Factory User Selectable Function Default Choices Description Low Battery 2 minutes Brightly The low-battery warning beeps are continuous Warning illuminated: when two minutes of run time remain. PowerChute low battery warning To change the default interval setting, use a software interface level of about 2 minutes pointed object such as a pen to press the provides automatic, Sensitivity switch located on the rear panel Dimly illuminated: unattended next to the green Sensitivi
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Configuration Factory User Selectable Function Default Choices Description Low Transfer Point 100 V models: To avoid unnecessary use of the battery where 92 Vac utility voltage is chronically low, set the low 86 Vac 90 Vac transfer point lower if the connected equipment 88 Vac 92 Vac can tolerate this condition. 120 V models: 106 Vac 97 Vac 103 Vac 100 Vac 106 Vac 200 V models: 173 Vac 180 Vac 184 Vac 176 Vac 184 Vac 230 V models: 208 Vac 196 Vac 204 Vac 200 V
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Configuration Configure UPS parameters This configuration affects the accuracy of the predicted runtime calculations the UPS performs while running on battery power. Smart-UPS XL models must be programed to recognize the number of external battery packs connected to the UPS. There are five options available for configuring the UPS to recognize the number of external battery packs ® 1. PowerChute Business Edition: Refer to the instructions included with the software 2. Network Management Card
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Configuration 3. Press 1 and ENTER to select Device Manager. Select the model by entering the corresponding number, then press ENTER. 4. Press 3 and ENTER to select Configuration. 5. Press 1 and ENTER to select Battery. 6. Press 2 and ENTER to change Battery Settings. 7. Type in the number of external battery packs then press ENTER. Number of external battery packs: 1=1 external battery pack; 2=2 external battery packs; 3=3 external battery packs etc. 8. Press 3 and ENTER to accept the changes.
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Maintenance, Transport, and Service Maintenance, Transport, and Service Replacing the Battery Module This UPS has a replacable, hot-swappable battery module. Replacement is a safe procedure, isolated from electrical hazards. Leave the UPS and connected equipment on during the replacement procedure. Once the batteries have been disconnected the connected equipment is not protected from power outages. Refer to the appropriate replacement battery user manual for battery module installation instru
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Troubleshooting Troubleshooting Use this table to solve minor UPS installation and operation problems. Refer to www.apc.com for assistance with complex UPS problems. Problem and/or Possible Cause Solution UPS will not turn on The battery is not connected properly. Check that the battery connector is fully engaged. Test button not pushed. Press the Test button once to power-up the UPS and connected equipment. The UPS is not connected to utility Check that the power cable from the UPS to the util
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Troubleshooting Problem and/or Possible Cause Solution The Overload LED is illuminated and the UPS emits a sustained alarm tone The UPS is overloaded. The connected equipment exceeds the specified maximum load as defined in Specifications on the APC Web site, www.apc.com. The alarm remains on until the overload is removed. Disconnect nonessential equipment from the UPS to eliminate the overload condition. The UPS continues to supply power as long as it is online and the circuit breaker does
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Troubleshooting Problem and/or Possible Cause Solution There is no utility power There is no utility power and the UPS is 120/230 V models only: Use the cold start feature to supply power to the off. connected equipment front the UPS battery(s). Press and hold the Test button. There will be a short beep followed by a longer beep. Release the button during the second beep. UPS operates on battery although line voltage exists The UPS input circuit breaker trips. Unplug all nonessential equipment
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Regulatory and Warranty Information Regulatory and Warranty Information Regulatory Agency Approvals and Radio Frequency Warnings FCC Compliance Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
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Two-Year Limited Warranty Two-Year Limited Warranty The limited warranty provided by American Power Conversion (APC®) in this statement of Limited Factory Warranty applies only to products you purchase for your commercial or industrial use in the ordinary course of your business. Terms of warranty APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. The obligation of APC under this warranty is limited to repairing o
