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Dell™ Dimension™ 4700 Series
Service Tag
CD or DVD drive
activity light
floppy drive light*
CD or DVD eject button
power light
floppy drive eject button*
power button
hard-drive activity light
headphones
USB 2.0 connectors (2)
*On computers with a floppy drive.
power connector
parallel connector
voltage selection switch
diagnostic lights (4)
serial connector
mouse connector
integrated VGA video connector
surround connector
keyboard connector
line-in connector
center/LFE connector
network adapte
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Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Dell Dimension Help file. To access the help file, see page 9. ® ® If you pur
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Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 Setting Up and Using Your Computer Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Printer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Connecting a USB Printer . . . . . . . . . . . . . . . . . . . . . . . 11 Connecting a Parallel Printer . . . . . . . . . . . . . . . . . . . . . 12 Connecting Two Monitors . . . . . . . . . . . . . . . . . . . . . . . .
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Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 CD and DVD drive problems . . . . . . . . . . . . . . . . . . . . . . 22 Hard drive problems. . . . . . . . . . . . . . . . . . . . . . . . . . 23 E-Mail, Modem, and Internet Problems . . . . . . . . . . . . . . . . . . . 23 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 IEEE 1394 Device Problems. . . . . . . . . . . . . . . . . . . . . . . . . 25 Keyboard Problems . . . . . . . . . . . .
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Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 What Is a Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Identifying Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Restoring Your Operating System. . . . . . . . . . . . . . . . . . . . . . 43 Using Microsoft Windows XP System Restore . . . . . . . . . . . . . 43 Using Dell PC Restore by Symantec . . . . .
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Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 General Installation Guidelines. . . . . . . . . . . . . . . . . . . . . 73 Connecting Drive Cables . . . . . . . . . . . . . . . . . . . . . . . 73 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Removing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . 75 Installing a Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . 77 Adding a Second Hard Drive. . . . . . . . .
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FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . 103 Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 FCC Identification Information . . . . . . . . . . . . . . . . . . . . 105 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Contents 7
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8 Contents
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Finding Information What Are You Looking For? Find it Here How to access tutorials and other how to information Dell Solution Center How to get a copy of my invoice On your Windows desktop How to extend my warranty ® How to access Dell Support on my Microsoft ® Windows desktop (U.S. only) Additional documentation, tools, troubleshooting information, and links to online support resources Warranty information Dell™ Product Information Guide Safety instructions Regulatory informat
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What Are You Looking For? Find it Here Service Tag and Express Service Code Service Tag and Microsoft Windows License Microsoft Windows License Label These labels are located on your computer. Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries. Latest drivers for my computer Dell Su
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Setting Up and Using Your Computer Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: Obtain and install updated drivers. Connect the printer to the computer. Load paper and install the toner or ink cartridge. Contact the printer manufacturer for technical assistance. Printer Cable Your printer connects to your computer with either a USB c
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USB connector on computer USB connector on printer USB printer cable Connecting a Parallel Printer 1 Complete the operating system setup, if you have not already done so. 2 Turn off the computer (see page 47). NOTICE: For best results, use a 3-m (10-ft) or shorter parallel cable. 3 Attach the parallel printer cable to the parallel connector on the computer and tighten the two screws. Attach the cable to the connector on the printer and snap the two clips into the two notches. 12 Setting Up
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parallel connector on computer connector on printer clips (2) screws (2) notches (2) parallel printer cable 4 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. See the documentation that came with your printer. Connecting Two Monitors CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: If you are c
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2 Connect one of the monitors to the VGA (blue) connector on the back of the computer. 3 Connect the other monitor to the optional DVI adapter and connect the DVI adapter to the DVI (white) connector on the back of the computer. optional DVI adapter DVI (white) connector TV-OUT connector VGA (blue) connector Connecting One Monitor With a VGA connector and One Monitor With a DVI Connector: 1 Follow the procedures in "Before You Begin" on page 47. 2 Connect the VGA connector on the monitor to the
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Changing the Display Settings 1 After you connect the monitor(s) or television, turn on the computer. ® ® The Microsoft Windows desktop displays on the primary monitor. 2 Enable clone mode or extended desktop mode in the display settings. In clone mode, both monitors display the same image. In extended desktop mode, you can drag objects from one screen to the other, effectively doubling the amount of viewable work space. For information on changing the display settings for your graphics car
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Network Setup Wizard ® ® The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs→ Accessories→ Communications, and then click Network Setup Wizard. 2 On the welcome screen, click Next. 3 Click Checklist for creating a network. NOTE: Selecting the connection method This computer connects directly t
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If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP: 1 Save and close any open files, and exit any open programs. 2 Click the Start button and click Internet Explorer. The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). If you have a
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How to Copy a CD or DVD NOTE: If you have a DVD/CD-RW combo drive and you experience recording problems, check for available software patches at the Sonic support website at support.sonic.com. Currently, five DVD-writable disc formats are available: DVD+R, DVD+RW, DVD-R, DVD-RW, and DVD-RAM. The DVD-writable drives installed in Dell™ computers can write to DVD+R and DVD+RW media, and can read DVD-R and DVD-RW media. However, DVD-writable drives do not write to and might not read DVD-RAM med
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Helpful Tips ® ® Use Microsoft Windows Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic RecordNow and open a RecordNow project. You must use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos. You cannot create audio DVDs with Sonic RecordNow. Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed. Do not burn a blank CD-R or CD-RW to its maximum ca
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20 Setting Up and Using Your Computer www.dell.com | support.dell.com