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You can rely on
User Guide and Promax Combi
Important Warranty Information HE Plus A
Range
Condensing
Combination Boiler
Please keep these instructions in a safe place.
If you move house, please hand them over to
the next occupier.
© Baxi Heating UK Ltd 2012
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Contents Section Page Natural Gas 1.0 Quick Reference Guide 3 Potterton Promax Combi 24 HE Plus A o G.C.N 47 393 21 2.0 Troubleshooting 4 Potterton Promax Combi 28 HE Plus A o G.C.N 47 393 22 Potterton Promax Combi 33 HE Plus A 3.0 Repressurising System 6 o G.C.N 47 393 23 4.0 Clearances 7 5.0 Care of the Boiler 8 6.0 Legislation 9 7.0 Notes 10 8.0 Emergency 11 9.0 Warranty & Service 12 Where fitted, user label for optional timer to be applied here. The Benchmark Scheme Baxi Heating UK Ltd is a
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1.0 Quick Reference Guide 2 Reset 1 3 0 4 bar ON/OFF/Reset Display Central Heating Domestic Hot Water System Pressure Gauge Position of Selector Switch Temperature Control Temperature Control Optional Timer Reset Reset Reset Reset OFF Position Central Heating & Hot Water Domestic Hot Water Reset The boiler will not operate. Both Heating & Hot Water will operate. Hot Water will operate. Hold for approx 5 seconds and release. Central Heating Indicator - The indicator will illuminate when the boile
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Boiler not working 2.0 Troubleshooting START Make sure the gas supply is Is the ( ) or ( ) light on YES YES NO Is the ON/OFF/Reset turned ON and check if other and the ( ) on ? Select Switch in the gas appliances are operating ( ) position and (e.g. fire, cooker). Central Heating the display lit ? Domestic Hot Indicator Water Indicator NO If no gas, consult your supplier. Reset Burner On Indicator YES Display NO Boiler operating satisfactorily. Check electricity to the bo
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5 4 3 2 25 25 1 20 20 2.0 Troubleshooting Is the Timer ON and calling for Is the Room Thermostat (if YES YES heat ? fitted) set high enough ? 12 15 Typical examples of external timer CH OFF CH ON NO Turn Room Thermostat to maximum setting (typical example shown). NO Ensure timer is set for Central 15 Heating ON (see any instructions supplied with timer). CONTACT YOUR INSTALLER OR SERVICE ENGINEER. If you don’t know what you need to do to get the boiler to light, or need help with the system and
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3.0 Repressurising System 2 3.1 Central Heating System Pressure 1 3 1. The water pressure in the central heating system is indicated by the pressure gauge. 0 4 bar 2. With the system cold and the boiler not operating the Fig. 1 pressure should be at least 0.5 bar. During operation the Normal Pressure pressure should not exceed 2.5 bar, and will normally be between 1.0 and 2.0 (Fig. 1). 2 3. A pressure of 3 or greater indicates a fault. The safety 1 3 pressure relief valve will operate, at a pres
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4.0 Clearances 4.1 For your Safety 5mm Min 450mm 5mm Min 1. This appliance must have been installed in accordance with the manufacturer’s instructions and the regulations in force. 200mm Min (300mm Min if 2. Any modification that may interfere with the normal using 80/125mm operation of the appliance without express written flueing system) permission from the manufacturer or his agent could invalidate the appliance warranty. In GB this could also infringe the Gas Safety (Installation and Use) Re
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5.0 Care of the Boiler 5.1 Cleaning the Outer case The painted panels should be wiped with a damp cloth and then dried completely. DO NOT USE ABRASIVE CLEANING AGENTS. 5.2 Protection & Precaution 1. The boiler incorporates an integral frost protection feature that will operate in both modes. If the boiler temperature falls below 5° C, then the boiler will operate until the water temperature has been raised. 2. If a system frost thermostat has been fitted (your installer will be able to advise yo
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6.0 Legislation 6.1 Installation, Commissioning, Service & Repair 1. This appliance must be install in accordance with the manufacturer’s instructions and the regulations in force. Read the instructions fully before installing or using the appliance. 2. In GB, this must be carried out by a competent person as stated in the Gas Safety (Installation & Use) Regulations. 3. Definition of competence: A person who works for a Gas Safe registered company and holding current certificates in the relevant
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7.0 Notes 10 © Baxi Heating UK Ltd 2012
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8.0 Emergency Warning ! If you smell gas Do not operate light switches Do not operate any electrical equipment Do not use a telephone in the hazardous area Extinguish any naked flame and do not smoke Open windows and doors in the hazardous area Turn off the gas supply at the meter Warn any other occupants and vacate the premises Telephone the National Gas Emergency Service on:- 0800 111 999 Faulty boiler If it is known or suspected that a fault exists on the boiler, it must not be used until th
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Please complete the boxes below 9.0 Warranty & Service Serial Number Standard Warranty Term & Conditions 12 Months Free Warranty - register today To receive your 12 months free warranty please complete the form supplied with the boiler or simply call heateam, the service of Baxi Heating UK Ltd on 0800 731 1644. Our promise to you If you experience a fault with your new boiler, we aim to provide a safe and high quality repair service supported by our dedicated national network of Date of Install
