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X5v
ADSL
USER’S GUID E
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NOT NOT NOT NOTIIIICE CE CE CE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representation, either expressed or implied, with respe
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Contents OVERVIEW .......................................................................... 4 INSTALLATION INSTRUCTIONS................................................ 5 1.1 INSTALLING THE SOFTWARE................................................. 6 1.2 INSTALLING THE HARDWARE................................................ 7 ONFIGURING INTERNET EXPLORER....................................... 9 1.3 C 1.4 CONFIGURING ADSL ........................................................11 1.5 SETTING UP V
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Overview The X5v is an ADSL modem, a gateway/router, and a VoIP telephone adapter, all contained in one device. The ADSL modem gives you a connection to the Internet through your Internet service provider. The gateway/router provides an interface between the Internet and your own local network. It also includes an advanced firewall, which allows you to control Internet access from your local network, and which protects your local network from unwanted Internet traffic. The VoIP telephone adapter
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1 Installation Instructions This chapter covers the basic instructions needed to install your X5v, connect to the Internet, and place VoIP calls. If you purchased an X5v Model 5565 and used its Quick Start for Windows, please go to Chapter 2. Otherwise please continue below. What’s in the Package Software CD-ROM Phone Cord Power Cube Ethernet Cable USB Cable The CD contains the installation software, documentation, warranty, and Customer Support information. Chapter 1: Installation Instructions
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If anything is missing or damaged, contact Zoom Customer Support or your retailer or distributor. In addition, you may have: • Phone-jack adapter to adapt the RJ-11 phone cord to a different phone jack (certain units only) • DSL line filter(s) (certain units only). What You Will Need • A Macintosh, Linux, or Windows computer with an Ethernet port, a Windows computer with a USB port, or a network device like a wireless access point or hub. • An ADSL-enabled telephone wall jack to plug the X5v u
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1 1 1 1 Your computer must be on. Insert the supplied CD into the CD-ROM drive. The CD starts automatically and the Main Menu opens. (Note: If the CD does not start automatically, on the desktop, click the Start button, click Run, and then type D:\setup.exe, where D is the letter of your CD-ROM drive.) 2 2 2 2 Select your language and click the Installation Wizard button. The software installation proceeds automatically. 3 3 3 3 When the process is complete, you will be prompted to click Finish
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c c c c If you are connecting the X5v directly to a computer: If possible, use your computer’s Ethernet port: Plug one end of the included Ethernet cable into one of the X5v’s LAN jacks (1, 2, 3, or 4) and plug the other end into the computer’s Ethernet port. You can plug in one computer per LAN jack. If your computer doesn’t have an available Ethernet port, you can use a Windows computer’s USB port: Plug one end of the USB cable into the X5v’s USB jack and the other end into the computer’s USB
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Windows 2000 users: You may see a Digital Signature Not Found dialog box. You can safely disregard this message and click Yes. Windows 98/Me users: Restart your computer if you are prompted to do so. 4 4 4 4 Phone filters are not absolutely required, but we HIGHLY RECOMMEND that you install a filter on EVERY phone that is sharing the DSL phone line. (Do not plug a filter between the phone wall jack and the X5v.) Phone filters block the DSL frequencies so that someone making a normal phone call w
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Your version number is right under the Microsoft Internet Explorer logo. You can ignore all the numbers after the period following the first digit. 1 1 1 1 On the desktop, right-click (not left-click) the Internet Explorer icon, and select Properties. If you cannot access Internet Explorer: Windows XP users: From the desktop, click the Start button, then click Control Panel. In Control Panel, click Network and Internet Options and then click the Internet Options icon. Windows 98/Me/2000 users: F
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In the Local area network Internet configuration dialog box, uncheck the box “Automatic discovery of proxy server”. Then click Next. A dialog box asks if you want to set up an email account. Click No and then Next. 6 6 6 6 When the configuration process is done, you will see a Completing the Internet Connection Wizard dialog box. Windows 98/Me/2000 users: Be sure to uncheck the box that says “To connect to the Internet immediately, select this box….” 7 7 7 7 Click Finish. 8 8 Windows XP users: C
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You need to fill in at least three of these boxes: VPI, VCI, and Encapsulation. Your service provider may have given you these settings, although most do not. If you have them, it will make installation a little faster and easier, but don’t worry if you don’t have them. We’ll tell you how to figure them out. If Your Service Provider Gave You VPI, VCI, and Encapsulation (Mo (Mos st Users Wi t Users Will ll No Not Ha t Have ve Settings (Mo (Mos st Users Wi t Users Will ll No Not Ha t Have ve Th
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2 2 2 2 Click Save Changes. 3 3 If the Encapsulation setting that you entered starts with 3 3 either PPPoE or PPPoA: Click Write Settings to Flash and Reboot, and Confirm. Once the process is complete, the X5v’s LINK light remain on steady (this should take about 15 seconds). If it doesn’t, go to the Connection Troubleshooting Tips on page 77. If the Encapsulation setting that you entered starts with either 1483 Bridged or 1483 Routed: You must check now to make sure that your IP Addressing is c
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If You DO NOT Have VPI, VCI, and Encapsulation Settings from Your Service Provider If you do not have the settings from your service provider, the tables beginning on page 69 show the settings for the most commonly encountered service providers in the USA and many other countries. If there is more than one setting for your service provider, the most common is labeled (1), the next (2), and so on. 1 1 1 1 Go to the Tables on page 69 and find your service provider on the list. If you are in the US
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5 5 5 5 Go to your Web Browser (i.e., Internet Explorer or Netscape Navigator) and try to connect to a familiar Web address. 6 6 6 6 If you connect successfully, your installation is complete and you’re ready to browse the web! Continue with Setting Up VoIP Service on page 16. If you do not connect successfully, continue with the next step below. 7 7 7 7 Go back to the tables on page 69 and enter the next most frequently used settings—those labeled (2) if you just entered (1), or (3) if you just
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2 2 2 2 Click Save Changes, then Write Settings to Flash and Reboot, and then Confirm. 3 3 3 3 Resume where you left off (either Step 4 on page 13 or Step 5 on page 15). 1.5 Setting up VoIP Service If you purchased a X5v Model 5565, your unit has been set up for VoIP service, so continue at Section 1.6 Calling Tips below. If you purchased another Model X5v, please go to Chapter 2 on page 32. 1.6 Calling Tips You can use phones plugged into the X5v to: 1) Make or receive a VoIP call. Your ADSL ph
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indicate that you are dialing a VoIP call, your calls will be routed and billed as if you didn’t have VoIP, through your regular telephone service. Note: In the event of a power failure, the X5v routes all calls as conventional calls. Additional F Additional F Additional F Additional Fe e e eatu atu atu atur r r res es es es Distinctive Ring and Dial Tone: The X5v’s ring and dial tone sound different from your traditional phone service. This means that you can easily tell by the ring that you ar
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X5v, you must switch the X5v to VoIP-only Mode and set it to receive PSTN calls. All calls that you dial from the phone attached to the X5v will be VoIP calls so you do not need to dial # first. For additional information about this feature and how to use it, see Voice over IP options on page 36. 1.7 Playing Online Games Using Your X5v Setting up the X5v for online gaming depends on what you want to do: • If you have Xbox Live, go to page 27. • If you have PlayStation 2, go to page 27. • If
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Important! If your computer already has firewall software installed: If you have third-party firewall software installed on your computer, such as the Windows XP firewall, you may need to deactivate it before opening ports by setting up a virtual server or a DMZ. If you don’t, your computer may block the ports you are trying to open. Setting Up the X5v for Peer-to-Peer Gaming and Multiplayer Game Hosting (Setting Up a Virtual Server) 1 1 1 1 Find out which ports need to be opened for gaming. Mos
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2 2 2 2 Choose an IP address for Gaming. Click on the Zoom X5v icon on your desktop (or type 10.0.02 in your Web browser just the way you would normally type a web address) to get to the X5v’s Main Page. Click the Advanced Setup icon, then click LAN Settings. There you will see the starting and ending range of the X5v’s dynamic (DHCP) LAN IP addresses. You need to choose an IP Address that is outside this range. Normally you should pick the next higher number. For example, if the range shown is
