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Nortel CallPilot
600r Server Hardware
Installation
NN44200-307
.
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Document status: Standard Document version: 01.03 Document date: 14 May 2008 Copyright © 2007-2008, Nortel Networks All Rights Reserved. Sourced in Canada The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this do
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RADISYS is a trademark of Radisys Corporation. SLR4, SLR5, and TANDBERG are trademarks of Tandberg Data ASA. SYBASE is a trademark of Sybase, Inc. TEAC is a trademark of TEAC Corporation US ROBOTICS, the US ROBOTICS logo, and SPORTSTER are trademarks of US Robotics. WINZIP is a trademark of Nico Mark Computing, Inc. XEON is a trademark of Intel, Inc. All other trademarks and registered trademarks are the property of their respective owners. Information for Japan Japan Denan statement The followi
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5 Publication History May 2008 CallPilot 5.0, Standard 01.03 of the CallPilot 600r Server Hardware Installation guide is issued for GA. May 2007 CallPilot 5.0, Standard 01.02 of the CallPilot 600r Server Hardware Installation guide is issued for GA. March 2007 CallPilot 5.0, Standard 01.01 of the CallPilot 600r Server Hardware Installation guide is issued for GA. Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks .
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6 Publication History Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks .
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7 Contents Chapter 1 How to get help 9 Chapter 2 600r server description 11 Conventions for Warnings 11 Server features 12 PCI riser assembly 16 Network connectivity 16 Supported peripheral devices 19 Reference documents 20 Chapter 3 Preparing for installation 21 Installation overview 21 Unpacking the 600r server 23 Inspecting the interior of server 24 Chapter 4 Installing the server and peripheral devices 27 Installing the server 27 Connecting peripherals to the server 28 Connecting the server
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8 Contents Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks .
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9 Chapter 1 How to get help This section explains how to get help for Nortel products and services. Getting help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: www.nortel.com/support This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products. More specifically, the site enables you to: • download software, documentation, and product bulletins search the
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10 Chapter 1 How to get help Getting help from a specialist by using an Express Routing Code To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to: www.nortel.com/erc Getting help through a Nortel distributor or reseller If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contac
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11 Chapter 2 600r server description In this chapter "Conventions for Warnings" (page 11) "Server features" (page 12) "PCI riser assembly" (page 16) "Network connectivity" (page 16) "Supported peripheral devices" (page 19) "Reference documents" (page 20) Conventions for Warnings You can encounter the following types of warnings in this guide. Do not ignore them. DANGER Risk of electric shock Warns you of an immediate electrical hazard, which, if not avoided, results in shock, serious injury, or
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12 Chapter 2 600r server description CAUTION Alerts you to situations where data can be lost or damaged, equipment can be damaged, actions can result in service interruption, and productive time can be lost. ATTENTION Provides information that is essential to the completion of a task. Server features This section provides a general overview of the 600r server. The 600r CallPilot server is a long-life industrial computer server in a standard rack-mount 1U form factor. The 600r utilizes current In
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Server features 13 front: 2 inches (50.8 mm) Clearance rear: 3.6 inches (92 mm) side: 1 inch (25 mm) Weight of fully loaded system with: approximately 10 kg (23 lbs) SCSI hard drive MPB96 board DVD/CD/CDRW drive Environmental specifications Environmental condition Specification Operating temperature +5 C to +35 C (41 Fto 95 F) Maximum rate of change must not exceed 10 C (50 F) per hour. Non-operating (storage) temperature -40 C to +70 C (-40 F to +158 F) Non-oper
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14 Chapter 2 600r server description Figure 1 Front panel The following diagram shows the front panel controls and status LEDs. For more information about the front panel controls and status LEDs, see CallPilot 600r Server Maintenance and Diagnostics (NN44200-703.) Figure 2 Front panel control switches and status LEDs Note: The faults described in the following table are hardware faults and are independent of CallPilot application faults. Table 1 Front panel Label Description Label Description A
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Server features 15 Label Description Label Description C Critical fault LED K System ID LED (white) D Major fault LED J NIC activity LED (green) E Minor fault LED I Main power LED (green) F Power LED H not used G Disk 0 Activity/Fault LED (green/amber) Rear panel controls and features The following diagram shows the back panel controls and features. On the right is the AC power supply bank. The PCI card bracket is in the middle of the back panel, while the connectors and ports are along the bott
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16 Chapter 2 600r server description Label Description Label Description D PCI card bracket J Video connector (full-height) for MPB96 E Power supply K COM1 DB-9 serial port F AC power input L PS/2 Keyboard connector PCI riser assembly The PCI riser assembly holds the MPB96 voice-processing card. The following diagram shows the PCI riser assembly above the server. Figure 4 PCI riser assembly Network connectivity This section describes how the 600r server can be integrated into your network. The 6
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Network connectivity 17 Sample network setup: Meridian 1 The Meridian 1 switch can be one of the following: Option 11C or Option 11C Mini using fiber connections Option 51C Option 61C Options 81 and 81C The following diagram shows a CallPilot 600r server network setup with a Meridian 1 switch. Figure 5 Sample network setup with Meridian 1 Sample network setup: Communication Server 1000 The following diagram shows a CallPilot 600r server network setup with a CS 1000 system: Figure 6 Sample
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18 Chapter 2 600r server description In the previous diagram, the telephony LAN (TLAN) subnet provides IP connectivity between the CS 1000 system and the IP Phones. The connection between the Call Server and Media Gateway can be point-to-point, or it can be through the LAN, if the system is installed in a distributed data network. For information about the CS 1000 system and IP Phone bandwidth and network requirements, see the planning and installation documentation for the CS 1000 (NN430xx). Sw
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Supported peripheral devices 19 For information about how to identify the location of the network interface connectors, see "Rear panel controls and features" (page 15). Network requirements Appropriate networking equipment must be available for the ELAN subnet and the optional Nortel server subnet, if it is used. The ELAN subnet (and the optional Nortel server subnet, if used) must be properly configured for correct CallPilot operation. To ensure correct configuration, Nortel recommends that you
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20 Chapter 2 600r server description Reference documents For a list of all CallPilot documents, see the following CallPilot Customer Documentation Map. Nortel CallPilot 600r Server Hardware Installation NN44200-307 01.03 Standard 5.0 14 May 2008 Copyright © 2007-2008, Nortel Networks .