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AT-iMG616RF/RF+
INSTALLATION GUIDE
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AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual 3 AT-IMG616RF/RF+ SERIES MULTISERVICE VOIP GATEWAY - USER MANUAL This User Manual covers the following products: AT-iMG616RF/RF+ For a description of detailed functionality please refer to the Reference Manual. For installation and safety instructions please refer to this User Manual. Document Number 616-000279 REV A. Copyright © 2006 Allied Telesis Holdings K.K. All rights reserved. No part of this publication may be
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4 AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual Contents IMPORTANT SAFETY INSTRUCTIONS................................................................................................................ 5 1. IMPORTANT NOTICE................................................................................................................................7 1.1. EMISSION STATEMENT...................................................................................................
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AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual 5 Important safety instructions DO NOT OPEN the product, remove screws or cover. To prevent ELECTRIC SHOCK during normal use, the plastic chassis of the product must be kept closed. This unit contains HAZARDOUS VOLTAGES and should only be opened by a trained and qualified technician. DANGER: DO NOT WORK on equipment or CABLES during periods of LIGHTNING ACTIVITY to avoid ELECTRIC SHOCK. Do not use the telephone to
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6 AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual Be careful not to drop water or any other harmful substance onto the product. This could lead to fire or electric shock. If the unit might get in contact with liquids, unplug the power and contact your support center or sales stores. This product contains parts that are sensitive to static shock. Please avoid touching interface connectors with bare hands. This could lead to fire or electric shock. Take care when
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AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual 7 1. Important notice Do not use or store the device: In direct sunlight. In a hot environment. In a low-airflow environment, such as a drawer or a closet, while the unit is turned on. Restricting airflow can damage the unit or cause a fire. Where there could be a sudden temperature change In a damp place or near a liquid such as water. Humidity must be less than 80%. In areas subject to a lot of vibration. In dusty a
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8 AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual 2. Contents of the package FIGURE 1: CONTENTS OF THE PACKAGE iMG616RF/RF+ Body Power Adapter User Manual Warranty Card (Notice) The package does not contain screws. The following items are included with each AT-iMG616RF/RF+. Contact your sales representative if any items are damaged or missing. One AT-iMG616RF/RF+ One AC/DC power adapter One AT-iMG616RF/RF+ Series Multiservice VoIP Gateway User Manual O
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AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual 9 2.1. What can the AT-iMG616RF/RF+ do for you? The AT-iMG616RF/RF+ is Customer Premise Equipment (CPE) designed for being installed in a customer residence, it interfaces with new generation fibre networks designed to support broadband communications. The AT-iMG616RF/RF+ is the ideal platform for operators and service providers who can access native cable TV content for their entry-level deployment of IP Triple Play serv
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10 AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual 3. Product Details 3.1. Top view of Unit FIGURE 3: TOP VIEW TABLE 2: POWER/SYSTEM LED INDICATIONS IMG616RF/RF+ Led State Function The device is receiving power Power Green light on and the voltage is within the acceptable range The system is working Red light off normally The unit is starting up or is Red light on malfunctioning Red light flashing System The unit is downloading the (4 flashes follow
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AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual 11 TABLE 3: WAN LED INDICATIONS IMG616RF/RF+ Orange light off WAN link not established WAN Orange light on WAN link established Orange light flashing Activity on WAN link TABLE 4: VOIP LED INDICATIONS WHEN THE IMG616RF/RF+ TEL1 AND TEL2 PORTS ARE REGISTERED ON A REMOTE SERVER (THE PORTS ARE ENABLED TO CALL A REMOTE NUMBER VIA A VOIP NETWORK) Led State Function VoIP Green light on LED is fixed on when you li
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12 AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual 3.2. Front view of unit FIGURE 4: REAR VIEW OF AT-IMG616RF/RF+ Link/Act Duplex Mode TABLE 6: SPEED AND LINK/ACT LED INDICATIONS Led State Function Transmission and Reception of Green light off packets in half duplex mode Duplex Mode Transmission and Reception of Green light on packets in full duplex mode Green light off Link not established Link/act Green light on Link established Green light flashing L
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AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual 13 Port Function Provides the 12V DC power to this product. This product Power Cable doesn’t have a power switch, you have to plug or unplug the power cable to turn the unit off. Tel2/Tel1 Connects analog telephone and fax. LAN port Connects computer, HUB and switch with UTP cable. (MDI-X) TV Connects TV set with coax 75 ohm cable. 3.4. 3D view of unit FIGURE 6: 3D VIEW OF AT-IMG616RF/RF+
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14 AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual 4. Telephones and cables 4.1. AT-iMG616 - POTS Telephone and Fax Operation Check if the dial mode is set up for tone mode (T, Tone). If not, set the switch as shown below. FIGURE 7: DIAL MODE SETTING Note, as shown in the diagram, different models of phone are likely to have different labelling on this switch. Some models do not have this switch or the possibility to set up the tone mode with a bu
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AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual 15 4.2. Telephone cord, UTP cable and TV cable There are 3 kinds of user connection cables: telephone cables, Unshielded Twisted Pair (UTP) cables used for data and TV coax cable for TV set. See Below. This product does not include any LAN, phone or TV cables. The service provider or end user must provide these. FIGURE 8: TELEPHONE CABLE Note: The telephone cable uses the RJ11 connector CAUTION: To reduce the
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16 AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual 4.3. TV FIGURE 10: TV CABLES To the TV set To the AT-iMG-616RF/RF+ unit 75-ohm coax cable F-type male connector TV coax male connector 4.4. Optical fibers for Ethernet and CATV There are 2 kinds of user connection fibers: Ethernet bi-directional fiber and CATV fiber. Ethernet fiber is a single mode fiber provided with an UPC-SC connector. CATV fiber is a single mode fiber provided wi
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AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual 17 5. Connecting the AT-iMG616RF/RF+ 5.1. Connecting the PSTN telephone ports Connect PSTN (POTS) telephone and PSTN fax units to the TEL ports with the appropriate telephone cords. Push in the plug of the telephone cord to the TEL port until you hear a “click” and make sure it is correctly fixed by pulling the telephone cord lightly. CONNECT TO TEL 1 WHEN YOU USE ONLY ONE TELEPHONE OR FAX MACHINE FIGURE 11: TEL
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18 AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual 5.3. CATV Cable Connection To connect the TV set to the CATV port using a coax 75-ohm cables follow the procedure below: FIGURE 13: CATV CABLE CONNECTIONS 5.4. Disconnecting power supply This product doesn’t have a power switch; it automatically turns on when you connect the power cable. When you want to turn it off, just unplug the power cable. FIGURE 14: POWER CABLE Notice about functions and services When
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AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual 19 Appendix A: Troubleshooting This Appendix describes some of the more common problems that may occur during AT- iMG616RF/RF+ installation and use. In the event of a problem, please look at the LED indications and then refer to this Appendix.
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20 AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual 6. Fault Finding Is the POWER LED on? If the power LED is off, please check if the power cable is not damaged, the power cable is correctly connected and you are using the plug with the correct power voltage. Check if the AC plug of the power cable of the product is connected correctly. This product doesn’t have a power switch. To turn the unit on or off you have to plug or unplug the power cable. Is the SYSTEM LED r
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AT-iMG616RF/RF+ Series Multiservice VoIP Gateway - User Manual 21 Appendix B: Technical Specifications 6.1. Product Specifications AT-iMG616RF/RF+ Supported standards IEEE 802.3 10 BASE-T, 100 BASE-TX IEEE 802.3u 100 BASE-FX, RFC 791, RFC1144, RFC1112, RFC2236, RFC 2516, RFC 1334, RFC 1994, RFC 1631, RFC 2131, RFC 3261, RFC 1350, RFC 318, RFC 826, RTP/RTCP, H.323 4.0, MGCP/NCS 1.0, SNMP v1 Interface WAN port 1 100BASE-FX (SC connector) LAN port 6 10/100BASE-TX (8 pin RJ4