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TANDBERG ENTRYPOINT
USER GUIDE
ENTRYPOINT
ADMINISTRATOR
GUIDE
Software version EP1.0
D14050.04
OCTOBER 2007
Table of Trademarks & Patents & Safety/ To Get You Using the Viewing the Configuring Maintenance Dial Plan Contact
Services
Contents Copyright Disclaimers Environmental Up and Going Entrypoint System Status the Entrypoint & Upgrade Examples Information
D 14050.04
1
10.2007
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TANDBERG ENTRYPOINT Trademarks and Copyright Maintenance and Upgrade USER GUIDE Trademarks and Copyright ..................................................3 Maintenance – General ...................................................38 Maintenance – Upgrading the System ...............................39 ENTRYPOINT Maintenance – Option Keys, Password and Restart ...........40 Disclaimer, License Agreements, and Patent Information Disclaimer, License Agreements, and Patent Information .....5 Servic
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T TANDBERG ANDBERG ENTR ENTRYPOINT YPOINT USER GUIDE USER GUIDE Trademarks and Copyright All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and trade names are the pr
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T TANDBERG ANDBERG ENTR ENTRYPOINT YPOINT USER GUIDE USER GUIDE Disclaimer, License Agreements, and Patent Information Table of Trademarks & P Pa at te en nt ts & s & Safety/ To Get You Using the Viewing the Configuring Maintenance Dial Plan Contact Services Contents Copyright D Diis sc cla laiim me er rs s Environmental Up and Going Entrypoint System Status the Entrypoint & Upgrade Examples Information D 14050.04 4 10.2007
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T TANDBERG ANDBERG ENTR ENTRYPOINT YPOINT Disclaimer & License Agreements Disclaimer, License Agreements, and Patent Information USER GUIDE USER GUIDE License Agreements Patent Information Disclaimer The information in this document is furnished for informational All rights reserved. This document contains information that TANDBERG technology described in this manual is protected by one purposes only, is subject to change without prior notice, and should is proprietary to TANDBERG. No part of
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T TANDBERG ANDBERG ENTR ENTRYPOINT YPOINT USER GUIDE USER GUIDE Operator Safety / Environmental Issues For your own protection, please read the overleaf safety instructions completely, before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions. Table of Trademarks & Patents & S Sa af fe et ty/ y/ To
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T TANDBERG ANDBERG ENTR ENTRYPOINT YPOINT Safety Instructions USER GUIDE USER GUIDE For your protection please read these safety • Never install cables, or any peripherals, Lightning Communication Lines instructions completely before you connect without first unplugging the device from it's Never use this apparatus, or connect/ Do not use communication equipment to report the equipment to the power source. Carefully power source. disconnect communication cables or power a gas leak in the v
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T TANDBERG ANDBERG ENTR ENTRYPOINT YPOINT Environmental Issues USER GUIDE USER GUIDE Thank you for buying a product which contributes to a reduction European Environmental Directives Information for Recyclers in pollution, and thereby helps save the environment. Our As a manufacturer of electrical and electronic equipment As part of compliance with the European WEEE Directive, products reduce the need for travel and transport and thereby TANDBERG is responsible for compliance with the requ
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TANDBERG CONTENT SERVER USER GUIDE T TANDBERG ANDBERG ENTR ENTRYPOINT YPOINT USER GUIDE USER GUIDE Table of What’s New in Trademark/ Safety/ Administrator Conference View Introduction Installation Quick Setup Operation Appendices Contents this Version? Licenses Environmental Settings Setup Conferences Table of Trademarks & Patents & S Sa af fe et ty/ y/ To Get You Using the Viewing the Configuring Maintenance Dial Plan Contact Services Contents Copyright Disclaimers E En nv viiron ronm
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TANDBERG ENTRYPOINT USER GUIDE To get You Up and Going Before you start using the system we recommend that you take your time to read through this section of the User Guide to get you up and going. This section outlines how to connect the system and the basic operating principles. Table of Trademarks & Patents & Safety/ T To G o Ge et Y t Yo ou u Using the Viewing the Configuring Maintenance Dial Plan Contact Services Contents Copyright Disclaimers Environmental U up a p an nd G d Go o
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TANDBERG ENTRYPOINT Unpacking and Installation USER GUIDE What’s in the Box? Installation Site Preparations General Installation Precautions To avoid damage to the unit during transportation, the • Make sure that the Entrypoint is accessible and that all • Never install telephone wiring during a lightning storm. Entrypoint is delivered in a special shipping box, which should cables can be easily connected. • Never install telephone jacks in wet locations unless the contain the following co
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TANDBERG ENTRYPOINT Entrypoint Features at a Glance USER GUIDE About the Entrypoint Features Highlights The TANDBERG Entrypoint enables sites on IP and UMTS IP Services and Procedures Management Interfaces Handsets to participate in meetings with each other with the • H.324m, SIP and H.323 support SOAP (Simple Object Access Protocol) is a lightweight protocol quality and reliability found in all TANDBERG equipment. An for exchange of information in a decentralized, distributed • Service
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TANDBERG ENTRYPOINT The Front and Rear Panels USER GUIDE About the Rear Panel LED Operation Connectors, Switches, Display, and Buttons G reen: Normal operation. • Red Alarm or Loss of Signal (LoS) indicates that there is no • signal and thus no framing information received. A defective or unplugged PRI cable will produce the same effect. Yellow Alarm or Remote Alarm Indicator (RAI) means that • the Entrypoint is receiving framing info, but in this framing info the other side tells the En
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TANDBERG ENTRYPOINT Configuring Your Entrypoint via the RS 232 USER GUIDE About Gateway Configuration Configuring via the RS 232 The Entrypoint requires some basic Make sure the Entrypoint is Off and Switch on the Entrypoint. Start a terminal program on the PC and configurations before it can be used. It will be connect an RS232 cable between the configure it to: necessary to find the IP-address and to create Entrypoint and a PC. the dial-in and dial-out services to program 11
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TANDBERG ENTRYPOINT Configuring the IP Address via the Front Panel USER GUIDE About Entrypoint Configuration Configuring the IP Address via the Front Panel The Entrypoint requires some basic Switch on and press any key to produce Press ENTER to access the IP Settings Use the UP/DOWN keys to select IP configurations before it can be used. It is the Main Menu. Use UP/DOWN to navigate submenu. Address. necessary to configure the IP-address and to the IP Settings, if needed. to create
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T TANDBERG ANDBERG ENTR ENTRYPOINT YPOINT USER GUIDE USER GUIDE Using the Entrypoint This section of the Entrypoint User Guide shows you how to gain access to the system, how to get an overview of ongoing calls, the menu operating principles, and how to dial from UMTS as well as from IP. Examples are provided for your convenience. Table of Trademarks & Patents & Safety/ To Get You U Us siin ng t g th he e Viewing the Configuring Maintenance Dial Plan Contact Services Contents Copyright
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T TANDBERG ANDBERG ENTR ENTRYPOINT YPOINT Starting Up the Entrypoint USER GUIDE USER GUIDE Entrypoint Start-up Accessing the Entrypoint You may access the To start the Entrypoint, simply connect the power cable, and set the power switch button Entrypoint by entering the (both at the rear) to position I. IP-address of the Entrypoint in a standard WEB-browser. You will then be asked to enter a password. You will need to enter admin as user name. The default Power switch password for the
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T TANDBERG ANDBERG ENTR ENTRYPOINT YPOINT An Overview of the Management Menu System USER GUIDE USER GUIDE The Overview Window The System Status windows Service. Indicates the of the Entrypoint can be service type, i.e. DID, IVR, accessed via the default TMS phonebook, Menu. URL: http://Entrypoint_IP_ Address/overview. Remote Number. This is the inbound number. Duration. Duration of the call in hours, minutes and seconds. Log out and Help. Click on the little key icon to log out and on
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T TANDBERG ANDBERG ENTR ENTRYPOINT YPOINT Service Call Details USER GUIDE USER GUIDE About Service Call Details The Service Call Details Window The View Call Details tab Incoming number. The service number, presents information about i.e. the number an external user dialed all calls routed through the to get access to a portal service. Entrypoint, i.e. inbound and outbound numbers, duration Service. Indicates the service name, i.e. of the calls and call status DID, IVR, TMS Phonebook, Me
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T TANDBERG ANDBERG ENTR ENTRYPOINT YPOINT Call Setup via Default Services USER GUIDE USER GUIDE About Default Services DID – Direct Inward Dialling The Entrypoint is equipped with a number When dialling number 67890000 this will match without leaving a Example Hotline of persistent default services, i.e. services remainder. The H.323 number that will be connected to will be: 51234 Entry details: stored in the on-board non-volatile memory. (construction: prefix). When dialling number 67894321
