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SpeedTouch™
USB/330
ADSL USB Modems
Setup and User’s Guide
Release R3.0.1
300
SERIES
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SpeedTouch™ USB/330 Setup and User’s Guide Release R3.0.1
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Status v4.0 Change Note PeckelbeenS Short Title STUSB/330 Setup and User’s Guide R3.0.1 (en) Copyright © 2004 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability f
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Contents 1 SpeedTouch™ Introduction.......................................... 5 1.1 Getting Acquainted with the SpeedTouch™.................................................... 6 1.2 SpeedTouch™ Support ....................................................................................... 7 2 SpeedTouch™ Installation ............................................ 9 2.1 Installation for MS Windows Operating Systems .......................................... 10 2.1.1 SpeedTouch™ Installation........
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4 SpeedTouch™ Diagnostics.......................................... 43 4.1 The SpeedTouch™ Status Icon........................................................................ 44 4.2 The Diagnostics Application............................................................................. 45 4.2.1 The Diagnostics Application for MS Windows........................................................................46 4.2.2 The Diagnostics Application for Mac OS 8.6/9.x ..................................
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1 SpeedTouch™ Introduction 1 SpeedTouch™ Introduction Introduction Thank you for purchasing the SpeedTouch™USB/330 ADSL USB modem! With the award-winning SpeedTouch™ Asymmetric Digital Subscriber Line (ADSL) modem surfing the Internet will become a whole new experience. In this Setup and User’s This Setup and User’s Guide will assist you in getting acquainted with the Speed- Guide Touch™USB/330 ADSL USB modem and in getting connected quickly to the Internet. Terminology Generally, the SpeedTouc
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1 SpeedTouch™ Introduction 1.1 Getting Acquainted with the SpeedTouch™ Delivery check Check your SpeedTouch™ package for the following items: • One SpeedTouch™USB or SpeedTouch™330 • 2m DSL cable (RJ11/RJ11, RJ14/RJ14) • The SpeedTouch™ Setup CD-ROM In the event of damaged or missing items, contact your product dealer for further instructions. Other materials Your SpeedTouch™ shipping carton may also include release notes, safety and confor- mity declarations and other materials. The SpeedTouch
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1 SpeedTouch™ Introduction 1.2 SpeedTouch™ Support Supported Operating This User’s Guide describes the installation and use of the SpeedTouch™ under the Systems following Operating Systems (OSs): • Microsoft Windows OSs • MS Windows 98/98SE • MS Windows Millennium • MS Windows 2000 • MS Windows XP • Mac OSs • Mac OS 8.6 • Mac OS 9.x • Mac OS X v10.1, v10.2 and v10.3 Note Mac OS X v10.0 users must download the free upgrade to Mac OS X v10.1 to be able to install and use the SpeedTouch™ device.
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1 SpeedTouch™ Introduction E-SIT-CTC-20030702-0003 v4.0 8
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2 SpeedTouch™ Installation 2 SpeedTouch™ Installation Connection methods The SpeedTouch™ supports the following connection methods: • PPP (PPPoE or PPPoA) • RFC1483 Bridged Note PPPoE connectivity for Mac OS 8.6/9.x is only supported through an external PPPoE client application. The PPPoE client application software must be provided by your Service Provider. You must select the appropriate service profile and the corresponding local setting during the installation process. This information sh
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2 SpeedTouch™ Installation 2.1 Installation for MS Windows Operating Systems Introduction This section will assist you in installing the SpeedTouch™ and preparing your PC for your Internet connectivity. Supported Operating One of the following OSs must be readily installed on your PC: Systems • Microsoft Windows 98/98SE or Microsoft Windows ME • Microsoft Windows 2000 or Microsoft Windows XP You may need the MS Windows installation CD-ROM during installation. Minimum System • For MS Windows 98
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2 SpeedTouch™ Installation 2.1.1 SpeedTouch™ Installation Previous SpeedTouch™ If a previous SpeedTouch™ installation resides on your computer, you are able to installations perform an upgrade of the existing SpeedTouch™ installation. The SpeedTouch™ The SpeedTouch™ Setup procedure consists of two major parts: Setup wizard • The driver installation procedure • The hardware installation procedure In addition it is recommended to install the Dr SpeedTouch™ application. See “2.1.2 Dr SpeedTouch™”
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2 SpeedTouch™ Installation 4 The following window appears: Click either Install PPP USB Software or Install RFC1483 USB Software depending on your Service Provider’s specifications. 5 The following window asks you to select your local setting. Select the appropriate setting as specified by your Service Provider. 6 The Welcome to SpeedTouch™ Setup window appears: Click Next to proceed. 7 The Software License Agreement window appears: You must accept before continuing. Click Yes to accept. E-SIT
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2 SpeedTouch™ Installation 8 The following windows ask you to select a destination and a program folder. In most cases the proposed folders are best suited for the SpeedTouch™ driver soft- ware. Follow the instructions and click Next whenever requested. 9 The SpeedTouch™ USB Setup wizard copies SpeedTouch™ driver software to your local disk: 10 At the end of the procedure the following window appears: Click Finish to complete the installation. E-SIT-CTC-20030702-0003 v4.0 13
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2 SpeedTouch™ Installation The hardware Proceed as follows: installation procedure 1 Use the ADSL cable provided to wire the SpeedTouch™ ADSL port to your tele- phone wall outlet or distributed filter. 2 Insert the SpeedTouch™’s USB connector into the computer’s USB port. A USB port can be easily located, it is marked with the typical USB symbol: . Note You can also connect your SpeedTouch™ to the computer via a USB hub. 3 MS Windows will automatically recognize the SpeedTouch™: 4 The Found New
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2 SpeedTouch™ Installation 2.1.2 Dr SpeedTouch™ Introduction The Dr SpeedTouch™ application allows you to diagnose and troubleshoot your Speed- Touch™. With the Dr SpeedTouch™ application you can do the following: • View the status and performance of the SpeedTouch™ device • Run a Diagnostics program to locate a connectivity problem • Run a Troubleshooter to help you solve a connectivity problem. Supported Operating Installing and using Dr SpeedTouch™ is only supported for following MS Windows
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2 SpeedTouch™ Installation Using Dr SpeedTouch™ By default Dr SpeedTouch™ is started automatically at boot of your system and runs in the background, i.e. minimized in the status area. To show Dr SpeedTouch™: 1 Double-click in the status area. 2 Dr SpeedTouch™ searches your network for SpeedTouch™ devices. If more than one device is found, a list of available devices will be provided. If this is the case, select your SpeedTouch™ device (SpeedTouch™USB or SpeedTouch™330) and click OK. 3 The
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2 SpeedTouch™ Installation • Select the Performance tab to monitor the downstream and upstream perfor- mance. of your DSL connection: For more information on Dr SpeedTouch™ click Help in the application or press F1 for context sensitive help. E-SIT-CTC-20030702-0003 v4.0 17
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2 SpeedTouch™ Installation 2.2 Installation for Mac Operating Systems Introduction This section will assist you in installing the SpeedTouch™ and preparing your computer for your Internet connectivity. Installation The installation procedure to follow depends on the Mac OS you are running. In case your computer runs: • Mac OS 8.6/9.x Proceed with “2.2.1 Installation for Mac OS 8.6/9.x” on page 19. • Mac OS X Proceed with “2.2.2 Installation for Mac OS X” on page 22. E-SIT-CTC-20030702-0003 v4.0