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®
MultiModem
Wireless EDGE, GPRS, CDMA Modems
with Ethernet Interface
User Guide
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Copyright and Technical Support User Guide MultiModem ® Wireless EDGE, GPRS, and CDMA Modems with an Ethernet Interface MTCBA-E-EN, MTCBA-G-EN-Fx, MTCBA-C-EN-Nx S000375C, Revision C Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi- Tech Systems, Inc. All rights reserved. Copyright © 2005-7 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representation or warranties with respect to the conte
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Table of Contents Table of Contents Chapter 1 – Introduction and Product Description.....................................................................................................5 Product and Interface Descriptions ....................................................................................................................5 Ethernet Interface ....................................................................................................................................
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Table of Contents Networks & Services ..........................................................................................................................................37 Networks & Services > Network Configuration ..............................................................................................37 Networks & Services > Service Configuration................................................................................................38 Packet Filters.................
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Chapter 1 – Introduction and Product Description Chapter 1 – Introduction and Product Description This User Guide describes the MultiModem ® Wireless EDGE, GPRS, and CDMA modems with an Ethernet Interface. Product and Interface Descriptions Ethernet Interface The MultiModem wireless modems with an Ethernet interface provide shared Internet access with one IP address. The built-in routing capabilities provide DHCP services and firewall security using Network Address Translation. Due
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Chapter 1 – Introduction and Product Description Application Example Ship Kit Contents The wireless modem is shipped with the following: Single Unit Package Bundled Package (multiple units) Each individual package in the bundle includes the following: 1 modem 1 modem 1 fused DC power cable 1 power supply cable (varies) 4 plastic feet for flat surface mounting 4 plastic feet for flat surface mounting 1 Quick Start Guide 1 antenna 1 MultiModem CD 1 Quick Start Guide 1 Mu
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Chapter 1 – Introduction and Product Description Safety Warnings Ethernet Ports Caution The Ethernet ports are not designed to be connected to a Public Telecommunication Network. Handling Precautions All devices must be handled with certain precautions to avoid damage due to the accumulation of static charge. Although input protection circuitry has been incorporated into the devices to minimize the effect of this static build up, proper precautions should be taken to avoid exposure
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Chapter 1 – Introduction and Product Description Specifications Features EDGE Modems GPRS Modems CDMA Modems Performance EDGE: E-GPRS Class 10, GPRS Class 10 CDMA2000 1xRTT GPRS: Class 12 Band, Quad-band GSM Dual-band 850/1900 or 900/1800 Dual-band 800/1900 MHz CDMA; Frequency 850/900/1800/1900 MHz MHz GSM/GPRS 800 MHz and 800/1900 MHz with R-UIM support Packet Data EDGE: E-GPRS Up to 240K bps, Up to 85.6K bps, coding schemes Up to 153.6K bps forward and coding scheme MCS-9, mo
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Chapter 2 – Getting Started Chapter 2 – Getting Started Wireless Account Setup Introduction Please see the wireless account Activation Notices located on the MultiModem CD. Choose the one for your wireless network provider and follow the directions to activate your account. These directions are also included in this chapter. Phone Numbers for the Wireless Modem Every wireless modem will have its own unique phone number. The phone number may simply be given to you by your wireless ser
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Chapter 2 – Getting Started Step 2. Connect Antenna, Ethernet, & Power Antenna Connect a suitable antenna to SMA connector. An antenna is supplied with the bundled package ship kit. If you purchase a single unit, you must supply your own antenna. See the User Guide for antenna/RF specifications. Ethernet Using an RJ-45 Ethernet cable, connect the 10/100 jack to an internal network switch or hub. Power Plug one end of the power cord into the device and the other end onto a live pow
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Chapter 2 – Getting Started Front Panel LEDs Once the power is connected, the LEDs on the front panel will provide information about the Ethernet functions and the wireless modem functions. The front panel of the Ethernet EDGE has a power LED, 3 Ethernet LEDs, 5 modem LEDs, and a SIM card slot. The front panel of the Ethernet GPRS is the same as the Ethernet EDGE. The front panel of the Ethernet CDMA has the same LEDs as the EDGE modem. However, it does not have a SIM card slot.
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Chapter 2 – Getting Started Step 3. Set Your PC’s TCP/IP Address for Ethernet Functionality Once the wireless account is established and the modem is properly connected, it is now time to set up the PC for the Ethernet functionality. First, you will have to set the TCP/IP address on your PC, if not previously set. 1. Open the PC's Control Panel. 2. Select Networks or Network Connections. 3. Under Protocols, select TCP/IP. 4. Under Properties, choose one of the following: ∗ Check O
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Chapter 2 – Getting Started Step 4. Important Prerequisite for Activating a CDMA Account If you are setting up you device for the GSM network (GPRS and EDGE devices), you can skip Steps 4 and 5, and go to Step 6. You must disable PPP Authentication in the Web Management Ethernet software: 1. Open a Web Browser From the workstation, open a Web Browser. 2. Type the default Gateway Address: http://192.168.2.1 3. Login After entering the Address, the Login screen displays. • Typ
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Chapter 2 – Getting Started Step 5. CDMA Activation Steps Note: The following steps are for CDMA devices only. GPRS and EDGE devices were activated once the SIM card was inserted. Please see the wireless account Customer Activation Notices located on the MultiModem CD. Choose the one for your wireless network provider and follow the directions to activate your account. Also, for your convenience, the Customer Activation steps are included in the tables below. Steps 1 through 6 take yo
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Chapter 2 – Getting Started 7. Logout After Entering Activation Commands. a. After the last command is entered, press CTRL + ] (the right bracket). b. This prompt displays: telnet> Type quit and press Enter. c. This prompt displays: c:> Type exit and press Enter. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) 15
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Chapter 2 – Getting Started Step 6. Using AT Commands to Verify Signal Strength and Network Registration Important Note: Before you can use these commands, you must complete the previous steps in this chapter. Prerequisite Setup In order to communicate directly with the internal cellular module with AT commands, you first must disable PPP by logging into the Web Management software of the router: 1. From the workstation, open a Web browser. 2. Type the default Gateway Address: http://
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Chapter 2 – Getting Started Checking Network Registration and Roaming Status Use this command to verify that the wireless MultiModem has been registered on a wireless network. 1. In the command window, type AT+CREG? 2. The modem will respond in one of the following ways: Network Registration Verification Value Network Registration Status +CREG: 0,0 The modem is not registered on any network +CREG: 0,1 The modem is registered on the home network +CREG: 0,5 The modem is registered on
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Chapter 2 – Getting Started Step 7. Configure the Ethernet Interface Using the Web Management Software You are now ready to configure the Ethernet interface. This is accomplished by using the modem's factory- installed Web Management software. The software is accessed through a Web browser. 1. Open a Web browser From the workstation, open a Web browser. 2. Type the default Gateway Address: http://192.168.2.1 3. Login After entering the Address, the Login screen displays. • Type th
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Chapter 2 – Getting Started Wizard Setup IP Configuration The default is 192.168.2.1. To change it, simply enter your own IP IP Address address. Mask The default is 255.255.255.0 DNS Enter the primary DNS IP address for the system. The default is 0.0.0.0 PPP Configuration PPP Click Enable to activate PPP. You will want to enable the PPP functionality for the PPP dialer to operate. Dial-on- Click Enable to activate dial-on-demand feature. Demand If you Disable dial-on-demand, th
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Chapter 2 – Getting Started Step 9. Connecting to the Internet Connecting to the Internet Through Your Cellular Provider’s Service This section provides step-by-step instructions for connecting to the Internet, which must be accessed through your cellular provider. This step includes parts of some of the previous steps; they are repeated here to show you the entire process for connecting to the Internet. Important Note About Provider Fees: Your provider will charge you for your d