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Sprint Mobile Broadband
USB Modem
by Novatel Wireless
Ovation™ U720
www.sprint.com
© 2007 Sprint Nextel. All rights reserved. SPRINT and other trademarks
are trademarks of Sprint Nextel.
Part No: 90024008 Rev. 2.0
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Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Section 1: Sprint Mobile Broadband USB Modem Basics 1 1A. Introducing the Sprint Mobile Broadband USB Modem 3 Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . .4 CDMA Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Package Co
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Menu Item Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 2E. Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Problem Causes and Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Reinstalling the Sprint Mobile Broadband USB Modem Driver 64 Resolving Resource Conflicts . . . . . . . . .
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Welcome to Sprint We are committed to bringing you the best wireless technology available, and we built our network right from the start, so no matter where you are on the network, all your services will work the same. When it comes to mobile connectivity, the Sprint Mobile Broadband USB modem offers more freedom than ever before. No wires, no cables, just access to your data when you need it. The power of the Internet and company data is truly at your fingertips. This guide will familiari
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Introduction This User Guide introduces you to Sprint service and all the features of your new Sprint Mobile Broadband USB modem. The guide is divided into five sections: Section 1: Sprint Mobile Broadband USB Modem Basics Section 2: Installing the Sprint Mobile Broadband USB Modem Section 3: Web Access Section 4: Technical Specifications and Regulatory Information Section 5: Safety and Terms & Conditions Throughout this guide, you'll find tips that highlight special shortcuts and t
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Section 1 Sprint Mobile Broadband USB Modem Basics
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Section 1A Introducing the Sprint Mobile Broadband USB Modem In This Section Your Sprint Mobile Broadband USB Modem CDMA Networks Package Contents About This Guide This section introduces the basic features and functions of your Sprint Mobile Broadband USB modem, the materials included with your device, and an overview of the sections in this User Guide. Section 1A: Introducing the Sprint Mobile Broadband USB Modem 3
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Your Sprint Mobile Broadband USB Modem Your Sprint Mobile Broadband USB modem connects to a USB port and functions as a wireless network EVDO device. This device allows you to: Access your company network. Send and receive email. Access the Internet. CDMA Networks The Sprint Mobile Broadband USB modem operates over a type of wireless network called CDMA (Code Division Multiple Access). This network technology has many features beyond providing a wireless link, such as Web Messaging, w
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per second (Mbps) on the downlink and up to 1.8 Mbps on the uplink on EV-DO Rev A networks. The Sprint Mobile Broadband USB modem provides average Note: download speeds in EV-DO Rev. A coverage areas of 600-1400 kilobits per second (kbps) and average upload speeds of 350- 500 kbps. Average download speeds outside the EV-DO Rev. A coverage area are 400-700 Kbps with average upload speeds of 50-70 Kbps. More information about CDMA networks is available on the CDMA Development Group Web site
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To optimize your settings for faster speeds and data Tip: conservation when accessing your company network, work in “Offline”mode and synchronize periodically to send and receive company email. Do not use the Preview Pane, and save or drag and drop attachments to a desktop folder before opening them (rather than double-clicking them in the email). For more detailed information, see the Microsoft white paper located at: www.microsoft.com/office/outlook/evaluation/perform.doc. Package Conten
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About This Guide This User Guide is designed to provide you with all the information you need to install and use your Sprint Mobile Broadband USB modem. Section 1 (which you are reading) gives you an overview of the USB modem and its basic features. Section 2 provides detailed, step-by-step instructions for installing and using the Sprint Mobile Broadband USB modem and Sprint Connection Manager software. Section 3 introduces Web access with your USB modem. Section 4 provides electri
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Section 2 Installing the Sprint Mobile Broadband USB Modem
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Section 1B Getting Started With Your Sprint Mobile Broadband USB Modem In This Section Getting Started The Sprint Mobile Broadband USB Modem Software Activating and Using Sprint Service Care and Maintenance This section outlines the basics of getting started with your Sprint Mobile Broadband USB modem, including installing the Sprint Connection Manager software and activating your account. Section 1B: Getting Started 11
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Getting Started Before you can begin using your Sprint Mobile Broadband USB modem, you must first: 1. Install the Sprint Connection Manager software, including the Sprint Mobile Broadband USB modem driver software. 2. Activate your Sprint account (unless the USB modem has been preactivated). 3. Configure the Sprint Mobile Broadband USB modem to use your account. The Sprint Mobile Broadband USB Modem Software The Sprint Mobile Broadband USB modem comes with the following software: Sprint
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The software must be installed before you insert the Sprint Mobile Broadband USB modem for the first time. Detailed instructions are provided starting on page 18. Activating and Using Sprint Service Before using your Sprint Mobile Broadband USB modem, you must first set up your Sprint wireless network account. Call Sprint Customer Service If you will be using your Sprint Mobile Broadband USB modem primarily for business purposes, call 1-888-788-4727. If your device is intended primarily
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You can use the Lock Code feature to prevent others from Tip: using your account should your Sprint Mobile Broadband USB modem be lost or stolen. See page 58 for instructions on using this feature. Unless your device has been preactivated, the Sprint Connection Manager software application will automatically detect that no account has been configured when you run it for the first time. The Sprint Activation Wizard will then launch and guide you through the activation and configuration pr