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Administrators Guide
®
Wyse Enhanced
® ®
Microsoft Windows Embedded Standard
Products: C90LEW, R90LEW, R90LW, V90LEW, V90LW, X90CW, X90LeW, X90LW
Issue: 120409
PN: 883920-01 Rev. C
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ii Copyright Notices © 2009, Wyse Technology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission. End User License Agreement (“License”) A copy of the Wys
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iii Regulatory Compliance for Wyse Products Basic EMC and Safety Requirements Wyse appliances are compliant with the regulatory requirements in the regions listed below. U.S.A.—FCC Part 15 (class B), cUL 60950 Canada—IC ICES-003, CAN/CSA-C22 No. 60950 Europe—EN 55022 (class B); EN 55024 Canadian DOC Notices Class A - This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department
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iv Model VX0 Thin Client, Products V90LW, V90LEW For Use with External Power Supply Model PA-1051-01, or certified equivalent model supplied by the manufacturer, output rated 12Vdc, 4.16A or minimum 4.0A. Model Xn0L Mobile Thin Client, Products X90LW, X90LeW For use with External Power Supply Model 0335A1965 or certified equivalent model supplied by the manufacturer, rated 19Vdc, 3.42A. Model Xx0C Mobile Thin Client, Product X90CW For use with External Power Supply Model PA-1650-68 or certifi
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Contents Summary of Revisions ix 1 Introduction 1 About this Guide 1 Organization of this Guide 1 Finding the Information You Need in this Guide 2 Wyse Technical Support 2 Related Online Resources Available at Wyse 2 Wyse Online Community 2 2 Establishing a Server Environment 3 Setting-Up Access to the Enterprise Servers 3 Understanding How to Configure Your Network Services 4 Using Dynamic Host Configuration Protocol (DHCP) 4 Using FTP File Servers 6 Using Domain Name System (DNS) 7 Understandi
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vi Contents Accessing the Administrator Control Panel Extended Options 23 Accessing and Using the Administrative Tools 24 Configuring Component Services 24 Viewing Events 25 Managing Services 25 Managing Users 26 Configuring WinVNC Current User Properties 26 Configuring Bluetooth Wireless Connections 27 Setting Configuration Strings with Custom Fields 29 Configuring Dual Monitor Display 30 Configuring Dual Video VGA RAM 30 Configuring Touchscreens 31 Configuring Printers 31 Adding Printers 31 Se
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Contents vii Using Windows Server Update Services (WSUS) on a Thin Client 61 Configuring the Thin Client for WSUS 61 Automatic Software Updates on Wyse Thin Clients Using WSUS 62 Using WSUS on the Wyse Thin Client in Standalone Mode 62 Troubleshooting WSUS in Standalone Mode 63 Windows Update Log File Examples 64 Configuring WSUS for Automatic Software Updates Using SMS 65 About VB Scripts 65 Troubleshooting WSUS Used with SMS 65 Using WSUS with WDM 66 Troubleshooting WSUS with WDM 67 Using WinV
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viii Contents This page intentionally blank.
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Summary of Revisions Wyse Technology Inc. 883920-01 Rev. C The following changes were made to this document since revision B: Reference Description Basic EMC and New requirements added to "Wireless Usage and Requirements." Safety Requirements Model VX0, New model and product information added to "Device Power Products V90LW Supply" and "Battery Information." and V90LEW Model Xn0L, New model and product information added to "Device Power Products X90LW Supply" and "Battery Information." and X9
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x Summary of Revisions Reference Description Ericom New PowerTerm Session Manager and PowerTerm Emulation PowerTerm information for Ericom PowerTerm Terminal Emulation added in Session Manager "Managing Connections with Ericom PowerTerm Terminal and PowerTerm Emulation." Emulation VMware View Addition of new VMware View Client connection information to Client "Using VMware View Client to Connect to a Virtual Desktop." Configuring Information on configuring printers updated and moved to prin
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1 Introduction ® ® ® Wyse thin clients running Microsoft Windows Embedded Standard provide access to applications, files, and network resources made available on machines hosting Citrix™ ICA and Microsoft™ RDP session services. The thin clients contain a full featured Internet Explorer browser and thin client emulation software, Ericom – PowerTerm® TEC. Other locally installed software permits remote administration of the thin clients and provides local maintenance functions. Additional add
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2 Chapter 1 Chapter 4, "Getting to Know the Extended WES Features," contains information on the extended features of Wyse thin clients running Microsoft Windows Embedded Standard that are not found in standard Windows Embedded Standard. Chapter 5, "Administrative Utilities and Settings," provides general information about the utilities and settings available for administrative use. Chapter 6, "System Administration," contains local and remote system administration information to help you per
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2 Establishing a Server Environment This chapter contains information on the network architecture and enterprise server environment needed to provide network and session services for Wyse thin clients running Microsoft Windows Embedded Standard. It also includes information to help you address important considerations when configuring access to the server environment and when configuring the services to be provided by the server environment. Setting-Up Access to the Enterprise Servers There
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4 Chapter 2 • Dial-up Modem - A dial-up modem can be used with the thin client to access a dial-up server. The dial-up server must be a Microsoft Remote Access Server or another server that supports industry-standard protocols. The dial-up server can provide either of the following methods of access to the enterprise intranet: • Direct - An enterprise dial-up server that directly connects to the enterprise intranet. • Indirect - An Internet Service Provider (ISP) dial-up server that simply pr
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Establishing a Server Environment 5 Table 1 DHCP Options Option Description Notes 1 Subnet Mask Required. 3 Router Optional but recommended. It is not required unless the thin client must interact with servers on a different subnet. 6 Domain Name Server Optional but recommended. (DNS) 12 Hostname Optional. 15 Domain Name Optional but recommended. 43 Vendor Class Specific Optional. Information 50 Requested IP Required. 51 Lease Time Required. 52 Option Overload Optional. 53 DHCP Message Type
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6 Chapter 2 Table 1 DHCP Options, Continued Option Description Notes 161 FTP server list Optional string. Can be either the name or the IP address of the FTP server where the updated thin client image is stored. If a name is given, the name must be resolvable by the DNS server(s) specified in Option 6. 162 Root path to the FTP files Optional string. 163 SNMP Trap server IP Optional. Address list 164 SNMP Set Community Optional. 165 RDP startup published Optional. applications 166 Ericom – P
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Establishing a Server Environment 7 Using Domain Name System (DNS) Thin clients accept valid DNS names registered on a DNS server available to the enterprise intranet. The thin client will query a DNS server on the network for name to IP resolution. In most cases DNS is not required but may be used to allow hosts to be accessed by their registered DNS names rather than their IP addresses. Every Windows DNS server in Windows 2000 and later includes Dynamic DNS (DDNS) and every server registe
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8 Chapter 2 Configuring ICA Session Services Before you use the information in this section to configure your ICA session services, be sure you have read "Understanding Session Services." ICA session services can be made available on the network using either Windows 2000 or 2003 Server with Terminal Services and one of the following installed: • Citrix MetaFrame XP • Citrix Presentation Server Use the instructions accompanying these products to install them and make sessions and applications
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Establishing a Server Environment 9 Using VMware View Manager Services ® VMware View Manager is a desktop management solution that enables system administrators to provision desktops and control user access. Client software securely connects users to centralized virtual desktops, back-end physical systems, or terminal servers. Note Information on installing and configuring View Manager can be found on the VMware Web site at: http://www.vmware.com. View Manager consists of the following major
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