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Maintenance and Service
Guide
HP Compaq nc6300 Notebook PC
HP Compaq nx6300 Notebook PC
Document Part Number: 415793-001
June 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
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© Copyright 2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notic
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Contents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22 2 Troubleshooting 2.1 Computer Setup. . . . . . . . . . . . . . . . . .
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Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2 3.3 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–22 3.4 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–23 3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–24 3.6 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3
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Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7 5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.6 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . .
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Contents 6 Specifications A Screw Listing B Software Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index vi Maintenance and Service Guide
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1 Product Description The HP Compaq nc6300 Notebook PC and HP Compaq nx6300 Notebook PC offer advanced modularity, Intel® Core™ Duo, Intel Core Solo, and Celeron® M processors, and extensive multimedia support. HP Compaq nc6300 Notebook PC and HP Compaq nx6300 Notebook PC Maintenance and Service Guide 1–1
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Product Description 1.1 Features Numerous references are made throughout this Maintenance ✎ and Service Guide to “full-featured” and “defeatured” units. A computer model is considered to be full-featured if it has 4 Universal Serial Bus ports, an ExpressCard slot, and the following components: ■ Volume control buttons ■ Info Center button ■ Digital Media Slot ■ Serial port ■ Parallel port ■ S-Video-out jack ■ Docking connector A computer model is considered to be defeatured if it has only 2
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Product Description ■ 256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz and 533 MHz, expandable to 2.0 GB ■ Microsoft® Windows® XP Professional ■ Full-size Windows keyboard with embedded numeric keypad ■ Pointing stick (select computer models only) and TouchPad pointing devices ■ Integrated 10 Base-T/100 Base-TX Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini PCI IEEE 802.11a/
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Product Description ❏ External monitor ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ IEEE 1394 ❏ Accessory battery ❏ Digital Media Slot (select computer models only) ❏ S-Video-out (select computer models only) ❏ Docking connector (select computer models only) 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow the steps below to reset the password. These steps also clear CMOS. The following steps will not clear an unknown password if the ✎ stringent security opt
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Product Description 2. Wait approximately 5 minutes. 3. Replace the RTC battery and reassemble the computer. 4. Connect AC power to the computer. Do not reinsert any batteries at this time. 5. Turn on the computer. All passwords and all CMOS settings have been cleared. 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting cust
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Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function 1 Wireless light On: An integrated wireless device has been enabled. 2Power light ■ Green: The computer is on. ■ Blinking: The computer is in standby. ■ Blinking rapidly: An AC adapter with a higher power rating should be connected. ■ Off: The computer is off or in hibernation. 1–6 Main
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Product Description Table 1-1 Front Components (Continued) Item Component Function 3 Battery light ■ Amber: A battery is charging. ■ Green: A battery is close to full charge capacity. ■ Blinking amber: A battery that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking more quickly. ■ Off: If the computer is connected to an external power source, the light is turned off when al
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Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide
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Product Description Table 1-2 Right-Side Components Item Component Function 1 USB ports (2; select Connect USB 1.1- and 2.0-compliant computer models devices to the computer using a standard only) USB cable, or connect an optional External MultiBay II to the computer. The MultiBay II must also be connected to an external power source. 2 1394 port Connects an optional 1394a device such as a scanner, digital camera, or digital camcorder. 3 RJ-11 (modem) jack Connects the modem cable. 4 Opti
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Product Description The external components on the left side of the computer are shown below and described in Table 1-3. Left-Side Components 1–10 Maintenance and Service Guide
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Product Description Table 1-3 Left-Side Components Item Component Function 1 RJ-45 (network) jack Connects an optional network cable. 2 External monitor port Connects an optional VGA external monitor or projector. 3 Exhaust vent Provides airflow to cool internal components. To prevent overheating, do not Ä obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or thick rugs
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Product Description The external components on the rear panel of the computer are shown below and described in Table 1-4. Rear Panel Components 1–12 Maintenance and Service Guide
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Product Description Table 1-4 Rear Panel Components Item Component Function 1 Security cable slot Attaches an optional security cable to the computer. The security cable is designed to Ä act as a deterrent, but may not prevent the computer from being mishandled or stolen. 2 Battery bay Holds a battery. 3 Power connector Connects an AC adapter or an optional power adapter. 4 Parallel port Connects an optional parallel device, such (select computer as an external diskette drive or a printer.
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Product Description The standard keyboard components of the computer are shown below and described in Table 1-5. Standard Keyboard Components 1–14 Maintenance and Service Guide
