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Notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples he
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Contents Product Information ......................................................................................................... 5 Notebook Features............................................................................................................................ 5 Operating the Notebook ................................................................................................................. 10 Turning the Notebook On and Off............................................
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Reference Information.................................................................................................... 57 Password Removal Policy.............................................................................................................. 57 Hewlett-Packard Display Quality Statement.................................................................................. 57 Figures Figure 1. Front View.............................................................................
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Product Information This section introduces the notebook and its components, and briefly describes basic operation. Notebook Features Figure 1. Front View 1. One-Touch buttons (programmable). 8. Volume controls (selected models). 2. Power button. 9. Mute button and indicator light (selected models). 3. Keyboard status lights: Caps Lock, Num Lock, 10. Removable DVD or DVD/CD-RW drive. CD/DVD drive activity. 11. CD/DVD eject button. 4. Touch pad/scroll pad on-off button (with on-
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Figure 2. Back View 15. AC adapter jack. 23. LAN port and indicators. 16. Parallel port (LPT1) (colored burgundy). 24. Modem port (selected models). 17. External monitor (VGA) port (colored blue). 25. IEEE 1394 connector (selected models). 18. S-video (TV out) port (colored yellow) 26. PC Card slot (Type II or Type III, lower slot only). (selected models). 27. PC Card eject button. 19. Universal serial bus (USB) ports (2). 28. Hard disk drive. 20. Audio line-out jack (colored lim
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Figure 3. Bottom View 32. Infrared port (selected models). 37. Docking port. 33. Battery. 38. Mini-PCI cover (no user- replaceable parts inside). 34. CD/DVD drive latch. 39. Hard disk drive retaining screws. 35. RAM cover. 36. Battery latch. zt1100/xz100 and xt1000 Series Product Information 7 Troubleshooting and Self-Repair Guide
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Figure 4. Main Status Lights 1. Hard disk drive activity. • On: the notebook is accessing the hard disk drive. 2. Power mode. • Green: the notebook is on (even if the display is off). • Amber: the notebook is on standby. • Off: the notebook is off or in hibernation. 3. Battery charge status. • Green: the AC adapter is connected and the battery is fully charged. • Amber: the AC adapter is connected and the battery is charging. • Red: the AC adapter is connected and the battery has a
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Figure 5. Keyboard Status Lights 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.) 3. CD/DVD drive activity. The drive is active. Figure 6. Multimedia Buttons and Status Panel (selected models) 1. MP3 player launch button. 5. Status panel. 2. Previous track button. 6. Play/Pause button. 3. Next track button. 7. Stop button. 4. Status panel button. 8. Multimedia power switch and indicator light.
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Operating the Notebook Note This manual describes the notebook in its original factory configuration, with all settings at their default values. Turning the Notebook On and Off Power mode To enter this mode To turn on again On Press the power button. Power mode status light is green. Standby Click Start, Turn Off Computer, Press the power button to Maintains current session in RAM. Stand By. quickly resume your Turns off the display and other components. –or– session. Saves signi
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Resetting the Notebook If Windows or the notebook stops responding and you cannot turn the notebook off, try the following in the order listed. Press the power button to restart. • If possible, restart or turn off the notebook from within Windows: click Start, Turn Off Computer, Restart (or Turn Off). • Press Ctrl+Alt+Del, then click Shut Down, Restart (or Turn Off). • Press and hold the power button for about four seconds. • Use a pen or straightened paper clip to press the reset switch
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Hardware Specifications The specifications shown below are subject to change. For the latest specifications, see the HP Notebook web site (www.hp.com/notebooks). Physical Attributes Dimensions: 13.3/14.1-in models: 318 × 273 × 35.8 mm (12.5 × 10.75 × 1.4 in). 15-in models: 330 × 278 × 37.5 mm (12.99 × 10.94 × 1.47 in). Thickness varies across unit. Starting travel weight: 2.3 kg (5.0 lbs) minimum, depending on model. Processor and Intel Mobile Pentium III-M processor (starting at 933 MH
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Input/Output 3 universal serial bus (USB) ports. 15-pin VGA video-out (blue) with DDC support. (Resolution up to 1600×1200×64K or 16M colors. Refresh rate of 60 to 100 Hz, depending on resolution and color depth.) RJ-45 LAN jack. 25-pin bi-directional high-speed ECP/EPP parallel (burgundy). S-video TV out (yellow) (selected models). 4-Mbps IrDA-compliant infrared port (selected models). IEEE 1394 port (selected models). Docking port: supports optional simple port replicator. Expandabil
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Troubleshooting and Diagnostics This section contains solutions to several types of problems you may encounter when using the notebook. Try the solutions one at a time, in the order in which they are presented. You can also find technical tips and software updates for the notebook at the HP Business Support web site (www.hp.com/go/bizsupport). Audio Problems If no sound is audible • Press Fn+Page Up several times. • If available, press the rear volume control several times. • Click the
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CD and DVD Problems If you can’t boot from a CD in the CD/DVD drive • Make sure the CD is bootable, such as a Recovery CD. • Make sure the CD-ROM/DVD drive is selected as the boot device—see “Changing the Boot Device” on page 11. • Restart the notebook. • Test the CD/DVD drive with the e-Diagtools diagnostics— see “Using the e-Diagtools Diagnostic Tests” on page 32. If a CD or DVD plays erratically • Dirt or smudges can cause a disk to skip. Clean the disk with a soft cloth. If the disk
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If a DVD movie doesn’t fill the screen • Each side of a double-sided DVD has a different format (standard or widescreen). In widescreen format, black bands appear at the top and bottom of the screen. To view the standard format, flip the disk over and play the other side. If you have problems with display resolution or color depth while playing a DVD • Set the display resolution and color depth before starting the DVD player. You cannot change these once the DVD player is started. • Some
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If one or more display pixels look bad TFT display manufacturing is a highly precise but imperfect technology, and manufacturers cannot produce displays that are cosmetically perfect. Most, if not all, TFT displays exhibit some level of cosmetic imperfection. These cosmetic imperfections may be visible under varying display conditions, and can appear as bright, dim, or dark spots. This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP
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If you have display problems while using a simple port replicator or a CRT monitor • If you dock to a simple port replicator or attach a CRT monitor while the notebook is off, the notebook may not properly recognize the CRT when you restart the notebook, although its LCD display will be active. If this happens, select your preferred display device either of these ways: • Press Fn+F5 repeatedly. • Click Start, Control Panel, Appearance and Themes, Display, Settings, then click the Advanced
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Heat Problems Keep in mind that your notebook normally gets warm during routine operation. Charging the battery and running games and other programs that drive CPU usage toward 100% can further increase the notebook’s temperature. If the notebook gets unusually warm • Always set the notebook on a firm, flat surface, so that air can flow freely around and beneath it. • Make sure the air vents on the right side and back of the notebook are clear. • Make sure the fan is working properly. If
