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HP EliteBook 2560p Notebook PC
Maintenance and Service Guide
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© Copyright 2011 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, and Centrino are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 6 Top ....................................................................................................................................................... 6 TouchPad .
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Component replacement procedures ................................................................................................. 39 Service tag ......................................................................................................................... 39 Computer feet .................................................................................................................... 40 Battery .......................................................................................
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Hard drive specifications .................................................................................................................... 92 DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications ............................................... 93 DVD-ROM Drive specifications .......................................................................................................... 94 7 Backup and recovery ...............................................................................
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viii
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1 Product description Category Description Product Name HP EliteBook 2560p Notebook PC Processors Intel® Core™ i7 processor (supports Intel Turbo Boost Technology): ● Intel Core i7-2620M 2.70 GHz processor, (turbo up to 3.40 GHz), 4 MB L3 cache, 4 threads, standard-voltage (35-W) Intel® Core™ i5 processors (support Intel Turbo Boost Technology): ● Intel Core i5-2540M 2.60 GHz processor, (turbo up to 3.30 GHz), 3 MB L3 cache, 4 threads, standard-voltage (35-W) ● Intel Core i5-2520M 2.50 GHz proc
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Category Description Internal storage Supports the following 6.35 cm (2.5 in) storage devices: ● 750 GB hard drive (7200-rpm, SATA) ● 500 GB hard drive (7200-rpm, SATA) ● 320 GB hard drive (7200-rpm, SATA) ● 320 GB Self-Encrypting Drive (SED) hard drive (7200-rpm, SATA) ● 250 GB hard drive (7200-rpm, SATA) – or – ● 160 GB solid-state drive ● 128 GB solid-state drive Optical drives Customer-accessible Serial ATA 9.5 mm tray load Supports the following drives: ● DVD±RW and CD-RW SuperMulti Doubl
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Category Description Support for "no WWAN" option Security provided by subscriber identify module (SIM) located inside battery bay Support for the following WWAN formats: ● HP un2430 EV-DO/HSPA Mobile Broadband Module ● HP hs2340 HSPA+ Mobile Broadband Module Integrated personal area network (PAN) options by way of Bluetooth® module: HP Integrated Module with Bluetooth 2.1 Wireless Technology Support for “no WPAN” option External media card One ExpressCard/34 slot, supporting USB and PCIe
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Category Description Security Integrated fingerprint reader (select models only) Supports "No Fingerprint Reader" option Integrated smart card reader (active) Preboot Authentication (password, smart card) Full-volume encryption Security cable slot Trusted Platform Module (TPM) v.1.2 Operating system Preinstalled operating systems: ● Microsoft® Windows® 7 Home Premium 32/64 ● Windows 7 Professional 32/64 ● FreeDOS Preinstalled operating systems, plus Microsoft® Office: ● Windows 7 Home Basic 32
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Category Description Web-only support: ● Windows 7 Enterprise 32/64 ● Windows 7 Ultimate 32/64 ● Windows Vista Business 32/64 ● Windows Vista Enterprise 32/64 ● Windows XP Professional 32 Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Memory module ● Hard drive ● Optical drive ● WLAN module ● WWAN module 5
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2 External component identification Top TouchPad Component Description (1) Pointing stick Moves the pointer and selects or activates items on the screen. (2) Left pointing stick button Functions like the left button on an external mouse. (3) TouchPad on/off button Turns the TouchPad on and off. (4) TouchPad zone Moves the pointer and selects or activates items on the screen. (5) Left TouchPad button Functions like the left button on an external mouse. (6) Right pointing stick button Functions li
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Lights Component Description (1) Power light ● White: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Num lock light White: Num lock is on. (3) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. (4) HP QuickWeb light ● White: The computer is on. ● Off: The computer is off or in Hibernation mode. NOT
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Buttons and fingerprint reader (select models only) Component Description (1) Power button ● When the computer is off, press the power button to turn on the computer. ● When the computer is on, press the power button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the power button briefly to exit Sleep. ● When the computer is in Hibernation, press the power button briefly to exit Hibernation. If the computer has stopped responding and Windows® shutdown procedures are
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Component Description (3) QuickWeb button ● When the computer is off or in Hibernation mode, press the button to open HP QuickWeb. ● When the computer is in Microsoft Windows, press the button to open the default Web browser. ● When the computer is in HP QuickWeb, press the button to open the default Web browser. NOTE: For more information, refer to “HP QuickWeb” in this guide and to the HP QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not perform a
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Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Function keys (f3 through f11) Execute frequently used system functions when pressed in combination with the fn key. (5) Windows applications key Displays a shortcut menu for items beneath the poi
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Front Component Description (1) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. (2) Power light ● White: Power is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (3) Battery light ● White: A battery is close to full charge capacity. ● Amber: A battery that is the only available power source has reached a low b
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Right Component Description (1) Docking connector Connects an optional docking device. (2) ExpressCard slot Supports optional 34mm ExpressCards. (3) Media Card Reader Supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Card (4) Audio-out (headphone) jack/Audio in Connects optional powered stereo speakers, headphones, (microphone) jack earbuds, a headset, or television audio. Also connects an optional headset microphone. WARNING! To reduce the risk of personal inju