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System Board (Service-Only Procedure) . . . . . . . . . . . . . . . . . . . . 97 Removing the System Board . . . . . . . . . . . . . . . . . . . . . . . . 97 Installing the System Board. . . . . . . . . . . . . . . . . . . . . . . . . 99 4 Troubleshooting Your System Safety First—For You and Your System . . . . . . . . . . . . . . . . . . . . 101 Start-Up Routine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Checking the Equipment. . . . . . . . . . . . . . . . . . . .
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Troubleshooting Expansion Cards. . . . . . . . . . . . . . . . . . . . . . . 117 Troubleshooting the Microprocessors . . . . . . . . . . . . . . . . . . . . 118 5 Running the System Diagnostics Using Server Administrator Diagnostics . . . . . . . . . . . . . . . . . . . 121 System Diagnostics Features . . . . . . . . . . . . . . . . . . . . . . . . . 121 When to Use the System Diagnostics . . . . . . . . . . . . . . . . . . . . . 121 Running the System Diagnostics . . . . . . . . . . . . .
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Before You Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 8 Contents
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About Your System This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating systems monitor the system and component status and alert you when a problem arises. System conditions can be reported by any of the following: Front or b
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Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians. Accessing System Features During Startup Table 1-1 describes keystrokes that may be entered during startup to access system features. If your operating system begins to load before you enter the keystroke, allow the system to finish booting, and then restart your system and try again. Table 1-1. K
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Front-Panel Features and Indicators Figure 1-1 shows the controls, indicators, and connectors located behind the bezel on the system's front panel. Table 1-2 provides component descriptions. Figure 1-1. Front-Panel Features and Indicators 4 3 5 6 2 7 8 1 9 10 11 Table 1-2. Front-Panel Components Item Component Icon Description 1 Hard-drive activity indicator The green hard drive activity indicator flashes when the LED hard drives are in use. About Your System 11
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Table 1-2. Front-Panel Components (continued) Item Component Icon Description 2 Power-on indicator, power The power-on indicator lights when the system power button is on. The power button controls the DC power supply output to the system. NOTE: If you turn off the system using the power button and the system is running an ACPI-compliant operating system, the system performs a graceful shutdown before the power is turned off. If the system is not running an ACPI-compliant operating system
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Table 1-2. Front-Panel Components (continued) Item Component Icon Description 6 USB connectors (2) Connects USB 2.0-compliant devices to the system. 7 Video connector Connects a monitor to the system. 8 Optical drive Optional optical drive. 9 Tape backup unit Optional half-height tape backup unit (may require optional controller). 10 Diskette drive Optional diskette drive. 11 Hard drives Six bays for 3.5-inch cabled SAS or SATA hard drives. About Your System 13
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Back-Panel Features and Indicators Figure 1-2 shows the controls, indicators, and connectors located on the system's back panel. Figure 1-2. Back-Panel Features and Indicators 1 2 3 4 5 6 7 8 9 10 1 expansion-card slots (6) 2 remote access connector 3 system status indicator (optional) 4 system identification button 5 system status indicator 6 NIC connector connector 7 USB connectors (4) 8 power supply 9 video connector 10 serial connector 14 About Your System
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Connecting External Devices When connecting external devices to your system, follow these guidelines: Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly. (Device drivers are normally included with your operating system software or with the device itself.) See the documentation that accompanied the device for specific installation and configuration instructions. Always attach an external device while your system
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LCD Status Messages The system's control panel LCD provides status messages to signify when the system is operating correctly or when the system needs attention. The LCD lights blue to indicate a normal operating condition and lights amber to indicate an error condition. The LCD scrolls a message that includes a status code followed by descriptive text. Each diagnostic LCD message is assigned a priority. The highest priority messages will supersede any group of messages with a lower priorit
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Table 1-4. LCD Status Messages (continued) Code Text Causes Corrective Actions E1211 ROMB Batt RAID battery is either missing, Reseat the RAID battery. See bad, or unable to recharge due to "Replacing the SAS RAID thermal issues. Controller Daughter Card Battery" on page 92, and "Troubleshooting System Cooling Problems" on page 109. E12nn XX PwrGd Specified voltage regulator has See "Getting Help" on page 131. failed. E1229 CPU # VCORE Processor # VCORE voltage See "Getting Help" on page 13
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Table 1-4. LCD Status Messages (continued) Code Text Causes Corrective Actions E1414 CPU # Thermtrip Specified microprocessor is out of See "Troubleshooting System acceptable temperature range and Cooling Problems" on page 109. has halted operation. If the problem persists, ensure that the microprocessor heat sinks are properly installed. See "Troubleshooting the Microprocessors" on page 118. NOTE: The LCD continues to display this message until the system’s power cord is disconnected a
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Dell™ PowerEdge™ 1900 Systems
Hardware Owner’s Manual
www.dell.com | support.dell.com
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Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2006 Dell Inc. All rights reserved. Reproduction in any manner whatsoever wi
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Contents 1 About Your System Other Information You May Need . . . . . . . . . . . . . . . . . . . . . . . . . 9 Accessing System Features During Startup. . . . . . . . . . . . . . . . . . . 10 Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . 11 Back-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . 14 Connecting External Devices . . . . . . . . . . . . . . . . . . . . . . . . 15 NIC Indicator Codes . . . . . . . . . . . . . . . . . . . .
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System and Setup Password Features. . . . . . . . . . . . . . . . . . . . . . 40 Using the System Password . . . . . . . . . . . . . . . . . . . . . . . . 41 Using the Setup Password . . . . . . . . . . . . . . . . . . . . . . . . . 43 Disabling a Forgotten Password. . . . . . . . . . . . . . . . . . . . . . . . . 44 Baseboard Management Controller Configuration . . . . . . . . . . . . . . . 44 Entering the BMC Setup Module . . . . . . . . . . . . . . . . . . . . . . 44 BMC Setup Module Op
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Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Removing the Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . 72 Installing the Diskette Drive Into the Drive Carrier. . . . . . . . . . . . . 74 Installing the Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . 74 System Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Replacing the System Battery . . . . . . . . . . . . . . . . . . . . . . . 75 Coo
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Table 1-4. LCD Status Messages (continued) Code Text Causes Corrective Actions E161C PS # Input Lost Power source for specified power Check the AC power source for supply is unavailable, or out of the specified power supply. If acceptable range. problem persists, see "Troubleshooting the Power Supply" on page 108. E1620 PS # Input Range Power source for specified power Check the AC power source for supply is unavailable, or out of the specified power supply. If acceptable range. problem pe
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Table 1-4. LCD Status Messages (continued) Code Text Causes Corrective Actions E1913 CPU & Firmware The BMC firmware does not Update to the latest BMC Mismatch support the CPU. firmware. See the BMC User’s Guide for more information on setup and use of BMC. E2010 No Memory No memory is installed in the Install memory. See "Memory" on system. page 80. E2011 Mem Config Err Memory detected, but is not See "Troubleshooting System configurable. Error detected Memory" on page 110. during memory c
