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Compaq Presario CQ71 Notebook PC and
HP G71 Notebook PC
Maintenance and Service Guide
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© Copyright 2009 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP prod
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing
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iv Safety warning notice
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Table of contents 1 Product description 2 External component identification Top components ................................................................................................................................. 10 TouchPad .......................................................................................................................... 10 Lights ................................................................................................................................. 11
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Grounding guidelines ......................................................................................................... 42 Electrostatic discharge damage ........................................................................ 42 Packaging and transporting guidelines ............................................. 43 Workstation guidelines ..................................................................... 43 Equipment guidelines ...........................................................
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Hard drive specifications .................................................................................................................... 95 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe .............................. 96 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive ....................................................... 97 System DMA specifications ...........................................................................................................
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11 Recycling Battery .............................................................................................................................................. 126 Display .............................................................................................................................................. 126 Index ................................................................................................................................................................. 132 viii
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1 Product description Category Description Presario HP G71 Silver HP Presario HP G71 Silver HP CQ71 Notebook G71 CQ71 Notebook G71 Notebook (UMA) Notebook Notebook (Discrete) Notebook (UMA) (UMA) (Discrete) (Discrete) Product Compaq Presario X X Name CQ71 Notebook PC HP G71 Notebook X X X X PC Processors Intel® Core®2 Duo processors: P8700 2.53-GHz X X X X X X processor (3-MB L2 cache, 1066-MHz front-side bus (FSB)) P7450 2.13-GHz X X X X X X processor (3-MB L2 cache, 1066-MHz FSB)
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Category Description Presario HP G71 Silver HP Presario HP G71 Silver HP CQ71 Notebook G71 CQ71 Notebook G71 Notebook (UMA) Notebook Notebook (Discrete) Notebook (UMA) (UMA) (Discrete) (Discrete) 585 2.16-GHz X X X processor (1-MB L2 cache, 667-MHz FSB) T1700 1.83-GHz X X X processor (1-MB L2 cache, 667-MHz FSB) 900 2.2-GHz X X X processor (1-MB L2 cache, 667-Mhz FSB) T1600 1.66-GHz X X X processor (1-MB L2 cache, 667-MHz FSB) Chipset Northbridge Intel GL40 X X X Intel
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Category Description Presario HP G71 Silver HP Presario HP G71 Silver HP CQ71 Notebook G71 CQ71 Notebook G71 Notebook (UMA) Notebook Notebook (Discrete) Notebook (UMA) (UMA) (Discrete) (Discrete) Intel GMA XX X 4500MHD (shared memory) ● Up to 285 MB on computer models equipped with 1024 MB of main system memory ● Up to 797 MB on computer models equipped with 2048 MB of main system memory ● Up to 1309 MB on computer models equipped with 3072 MB of main system memory ● Up to 1309 MB on compute
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Category Description Presario HP G71 Silver HP Presario HP G71 Silver HP CQ71 Notebook G71 CQ71 Notebook G71 Notebook (UMA) Notebook Notebook (Discrete) Notebook (UMA) (UMA) (Discrete) (Discrete) NVIDIA N10M-GE2- X X X S with 512 MB dedicated video memory ● Up to 767 MB on computer models equipped with 1024 MB of main system memory ● Up to 1278 MB on computer models equipped with 2048 MB of main system memory ● Up to 1790 MB on computer models equipped with 3072 MB of main system memory ● Up
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Category Description Presario HP G71 Silver HP Presario HP G71 Silver HP CQ71 Notebook G71 CQ71 Notebook G71 Notebook (UMA) Notebook Notebook (Discrete) Notebook (UMA) (UMA) (Discrete) (Discrete) Support for DDR2 X X X X X X dual-channel 800- MHz Support up to 4-GB X X X X X X max system memory in the following configurations: ● 1024-MB X X X X X X (1024×1) 2048-MB X X X X X X ● (1024×2) ● 2048-MB X X X X X X (2048 ×1) 3072-MB X X X X X X ● (1024×1 + 2048×1) ● 4096-MB X X X X X X (2048×2)
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Category Description Presario HP G71 Silver HP Presario HP G71 Silver HP CQ71 Notebook G71 CQ71 Notebook G71 Notebook (UMA) Notebook Notebook (Discrete) Notebook (UMA) (UMA) (Discrete) (Discrete) Optical Fixed SATA 12.7- X X X X X X drives mm tray load Support for: ● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe ● Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive Camera VGA camera, X X X X X X 640×480 by 22.5 frames per second Low-light fixed angle with activity l
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Category Description Presario HP G71 Silver HP Presario HP G71 Silver HP CQ71 Notebook G71 CQ71 Notebook G71 Notebook (UMA) Notebook Notebook (Discrete) Notebook (UMA) (UMA) (Discrete) (Discrete) Intel WiFi Link 5100 X X X X X X 802.11a/b/g/n WLAN module Intel WiFi Link 5100 X X X X X X 802.11a/b/g WLAN module Atheros AR2425 X X X X X X 802.11b/g WLAN module Atheros AR9280 X X X X X X 802.11a/g/n WLAN module Mechanical X X X X X X reserved to support MIMO 3x3 antennas in display panel enclo
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Category Description Presario HP G71 Silver HP Presario HP G71 Silver HP CQ71 Notebook G71 CQ71 Notebook G71 Notebook (UMA) Notebook Notebook (Discrete) Notebook (UMA) (UMA) (Discrete) (Discrete) VGA (Dsub 15 pin) X X X X X X supporting: ● 1920×1200 external resolution at 75 Hz ● 1600×1200 external resolution at 75 Hz RJ-11 (modem) X X X X X X RJ-45 (Ethernet, X X X X X X includes link and activity lights) USB 2.0 ports on the X X X X X X computer (one USB port is combined with eSATA) Hot p
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Category Description Presario HP G71 Silver HP Presario HP G71 Silver HP CQ71 Notebook G71 CQ71 Notebook G71 Notebook (UMA) Notebook Notebook (Discrete) Notebook (UMA) (UMA) (Discrete) (Discrete) 65-W AC adapter X X X with localized cable plug support (2-wire plug with ground pin, supports 2-pin DC connector) Security Kensington Security X X X X X X Lock Operating Preinstalled: system Windows Vista® X X X X X X Business (32-bit) Windows Vista X X X X X X Premium (32 and 64-bit) Wind
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2 External component identification Top components TouchPad Component Description (1) TouchPad on/off button Enables/disables the TouchPad. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) TouchPad light ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. (5) TouchPad scroll zone Scrolls up or down. (6) Right TouchPad button* Functions like the right button on an external mous
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Lights NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) Caps lock light On: Caps lock is on. (2) Power lights (2)* ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (3) Wireless light Blue: An integrated wireless device, such as a wireless local ● area network (WLAN) device and/or a Bluetooth® device, is on. Amber: All wireless devices are off. ● (4) Num lock ligh
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Component Description (6) Drive light Blinking: The hard drive or optical drive is being accessed. *The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed. 12 Chapter 2 External component identification
