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Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE
FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS
CONTAINED HEREIN; NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE
FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this
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. . . . . . . . . . . . . . . . . . . . . . . . . Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accorda
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. . . . . . . . . . . . . . . . . . . . . . . . . European Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following European Norms: ■ EN55022 (CISPR 22)—Radio Frequency Interference ■ EN50082-1 (IEC801-2, IEC801-3, IEC801-4)—Electromagnetic Immunity ■ EN60950 (IEC950)—Product Safety Ca
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. . . . . . . . . . . . . . . . . . . . . . . . . Japanese Notice Airline Travel Notice Use of electronic equipment aboard commercial aircraft is at the discretion of the airline. Laser Safety All Compaq systems equipped with CD-ROM drives comply with the appropriate safety standards, including IEC 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product. It does not emit
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. . . . . . . . . . . . . . . . . . . . . . . . . The removable CD-ROM drive is classified as a CLASS 1 LASER PRODUCT. These labels are located on the outside of the CD-ROM drive: TEAC CD-40 E-900-U R R TUV PRODUCT SERVICE S/NO. TEAC CORP. S DC 5V1.5A. MADE IN JAPAN CERTIFICATION THIS PRODUCT CMPLIES WITH DHHS RULES 21 CFR CHAPTER 1 . SUBCHAPTER J APPLICABLE AT DATE OF MANUFACTURE. MANUFACTURED TIF TEAC CORPORATION TT 3-7-3 NAKA-CHO, MUSASHINO-SHI, TOKYO, JAPAN Laser Inf
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. . . . . . . . . . . . . . . . . . . . . . . . . Contents Preface Where to Find Information xv Symbols and Conventions Used in This Guide xv Compaq Support xvi Preparing for a Technical Support Call xvii Ordering Backup Diskettes xvii Worldwide Telephone Numbers xviii Chapter 1 Taking a Look at the Computer Preinstalled Software 1-2 Backing Up the Preinstalled Software 1-2 Reinstalling Drivers if You Delete the Preinstalled Software1-2 Interior Components 1-3 Memory 1-3
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. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 3 Basic Operating, Maintenance, and Travel Guidelines Power Sources 3-1 Connecting to an External Power Source 3-1 Disconnecting from an External Power Source 3-3 Power Controls 3-4 Turning On the Computer 3-4 Turning Off the Computer 3-5 Caring for the Computer 3-5 Traveling and Shipping Guidelines 3-6 Air Travel 3-6 International Travel 3-7 Shipping 3-7 Chapter 4 Using Battery Packs Extending Battery Pack Operati
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. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 5 Connecting External Desktop Equipment Serial Devices 5-2 Parallel Devices 5-3 External Monitor 5-4 External Keyboard, Numeric Keypad, or PS/2 Mouse 5-6 MultiBay-ISA Expansion Base 5-7 Docking the Computer in the Expansion Bases 5-7 Undocking the Computer from the Expansion Bases 5-11 Using the Ethernet Connectors on the Expansion Base 5-12 Attaching an Optional Security Cable Lock 5-12 Preparing for an Infrared C
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. . . . . . . . . . . . . . . . . . . . . . . . . Using Additional Hard Drives 6-26 Using LTE 5000 Hard Drives 6-26 Using LTE Elite Hard Drives 6-26 Changing the Boot Drive 6-29 Chapter 7 Using PC Cards Using PC Cards in Windows 95 7-1 Installing Card-Specific Device Drivers 7-2 Formatting Storage PC Cards 7-2 Using PC Cards in MS-DOS Mode 7-3 Inserting a PC Card 7-4 Removing a PC Card 7-6 Chapter 8 Using Audio Equipment Using the Built-In Audio Equipment 8-2 Internal Ste
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. . . . . . . . . . . . . . . . . . . . . . . . . Security Menu 10-5 Setup Password 10-5 Power-On Password 10-6 QuickLock/QuickBlank 10-7 Device Disabling 10-7 Exit Menu 10-7 Customizing Computer Settings 10-8 Power Management 10-8 Computer Setup Power Management 10-8 Windows 95 Power Properties 10-9 Suspend 10-9 Hibernation 10-10 Security Features 10-10 Chapter 11 Running Compaq Diagnostics Computer Checkup (TEST) 11-1 View System Information (INSPECT) 11-3 Chapter 12 In
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. . . . . . . . . . . . . . . . . . . . . . . . . Solving PC Card Problems 13-14 Solving Pointing Device Problems 13-15 Solving Power Problems 13-16 Solving Printer Problems 13-17 Solving Screen Problems 13-18 Appendix A A-1 Appendix B B-1 Appendix C C-1 Appendix D D-1 Appendix E E-1 Appendix F F-1 Index I-1 xiv Contents Writer: Betty Fessenden - Saved by: BLF - Saved date: 6/7/96 Part Number: 213660-001 - File name: TOC
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. . . . . . . . . . . . . . . . . . . . . . . . . Preface Before You Begin Where to Find Information This Beyond Setup guide and the online User’s Guide should answer most questions that you may have about your new Compaq personal computer and the preinstalled Windows 95 operating system. You can access the online User’s Guide in two ways: (1) click the Start button, point to Compaq Information Center, then click User’s Guide, or (2) click the Start button, then click Hel
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. . . . . . . . . . . . . . . . . . . . . . . . . ■ File names that are not in command lines are presented in uppercase italic type as shown here: FILENAME. ■ Commands are presented in lowercase, bold type as shown here: install or a:\install. Commands that are to be entered at the command prompt may be shown on a separate line. ■ When you need to type information and press the Enter key, you are directed to "enter" the information. ■ When you need to type information w
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. . . . . . . . . . . . . . . . . . . . . . . . . Preparing for a Technical Support Call If you cannot solve a problem using the troubleshooting tips in Chapter 13 and the online Troubleshooting help, you may need to call technical support. To receive the fastest possible solution when you call, follow the instructions in Chapter 12 to run Compaq Diagnostics and have the following available when you call: ■ The computer ■ Serial number, on the back of the computer behind
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. . . . . . . . . . . . . . . . . . . . . . . . . Worldwide Telephone Numbers Locate your geographical area from the following table and use one of the telephone numbers for Compaq assistance. General Information Numbers:—Product information, technical assistance, and the location of your nearest Compaq authorized dealer, reseller, or service provider. Technical Support Numbers:—Hardware technical support in analyzing system configuration and diagnostic problems or troubl
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. . . . . . . . . . . . . . . . . . . . . . . . . Worldwide Telephone Numbers Continued Country Location Code Telephone Number Belgium General Information +32 -2-716-95-11 Compaq Care Center +32 -2-716-96-96 Compaq Care Center Fax +32 -2-716-95-85 General Fax +32 -2-725-22-13 FaxPaq +32 -2-716-96-99 QuickLine +32 -2-716-95-92 Ordering Backup Software +32 -2-716-96-78 Ordering Backup Software Fax +32 -2-716-96-79 Brazil General Information 55-11-246-7866 Canada General Inf
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. . . . . . . . . . . . . . . . . . . . . . . . . Worldwide Telephone Numbers Continued Country Location Code Telephone Number Czech Republic General Information +42 -2-232-8772 Technical Support +42 -2-232-8772 Denmark General Information +45 -45-90-45-90 Technical Support +45 -45-90-45-45 Finland General Information +358 -0-615-599 Technical Support 9800-206-720 QuickLine (BBS) +358 -0-6155 9870 France General Information +33 -1-41-33-41-33 Technical Support +33 -1-41-3
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. . . . . . . . . . . . . . . . . . . . . . . . . Worldwide Telephone Numbers Continued Country Location Code Telephone Number Italy General Information +39 -2-57-59-03-61 Technical Support +39 -2-57-59-03-00 Customer Support +39 -1-67-82-50-12 Japan General Information 0120-101-589 Technical Support 0120-101-589 Windows 95 Support 0120-505-589 Ordering Backup Software 0120-250-589 FaxStation 81-3-5402-0991 Korea General Information 82-2-3470-07001 Technical Support 82-2-
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. . . . . . . . . . . . . . . . . . . . . . . . . Worldwide Telephone Numbers Continued Country Location Code Telephone Number Poland General Information +48 -2-630-3535 Technical Support +48 -2-630-3535 Portugal General Information +351 -1-4120132 Technical Support +351 -1-4120132 Singapore General Information 65-753-6688 Customer Support Center 65-750-3030 PaqFax 65-750-4514 South Africa General Information 27-11-728-6999 Technical Support 27-11-728-6999 Spain General I
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. . . . . . . . . . . . . . . . . . . . . . . . . Worldwide Telephone Numbers Continued Country Location Code Telephone Number Taiwan General Information 886-2-7351000 Technical Support 886-2-3761170 BBS 886-2-3761175 Thailand General Information 62-2-679-6222 United Arab Emirates (Dubai) General Information +97 14 -818100 United Kingdom General Information 0990-134456 FaxPaq 0181-332-3550 QuickLine Bulletin Board 0181-332-9499 United States General Information 1-713-51