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®
Voice Processing Systems
Stratagy Flash, IVP8
and
Stratagy iES32, ES4, ES80,
ES96, ES96R
General Description
January 2003
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• Ringer equivalence number: Stratagy ProLine/2V, Dialog/4, D/160SC-LS: 0.1 D/41ESC: 02 General End User Information Stratagy Flash, Stratagy IVP8: 0.6B. The ringer equivalence number (REN) is useful to determine The Stratagy Enterprise Server System is registered in accordance the quantity of devices which you may connect to your with the provisions of Part 68 of the Federal Communications telephone line and still have all of those devices ring when Commission’s Rules and Regulations. yo
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TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEM PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TE
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TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division Additional Microsoft License Terms The following additional License Agreement terms apply to software included in the TAIS System that is licensed from Microsoft Licensing, Inc. or its affiliates: 1. You have acquired a device ("DEVICE") that includes software licensed by TAIS from Microsoft Licensing Inc. or its affiliates ("MS"). Those installed software products of MS origin, as well as associated media, pr
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Toshiba America Information Systems, Inc. Telecommunication Systems Division Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this voice processing equipment (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24) months after delivery. This warranty is void (a) if the equipment is used under other tha
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Contents Introduction Organization............................................................................................................................................ v Conventions............................................................................................................................................. v Related Documents/Media..................................................................................................................... vi All Stratagy Products...
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Contents Chapter 2 – Features Class of Service (COS) ......................................................................................................................... 22 Copy Mailbox........................................................................................................................................ 23 Copy Range........................................................................................................................................... 23 Directory .......
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Contents Chapter 3 – Stratagy ES Feature Groups Single-digit Menus................................................................................................................................ 36 Soft Key Control of Voice Mail............................................................................................................ 37 Soft Key Control Over Strata Net ......................................................................................................... 37 System Administrat
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Contents Chapter 4 – Specifications iv Stratagy General Description 01/03
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Introduction This general description is an overview of the Stratagy® Voice Processing systems and provides general information describing each system. Unless noted otherwise in this book, references to the Stratagy apply to all Stratagy product models. Organization This book is divided into the following major topics: Chapter 1 – Overview describes system capabilities, platform technology and features. Chapter 2 – Features gives a brief description of all Stratagy features. Chapter 3 –
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Introduction Related Documents/Media Related Documents/Media Note Some documents listed here may appear in different versions on the CD-ROM, FYI, or in print. To find the most current version, check the version/date in the Publication Information on the back of the document’s title page. All Stratagy Products Stratagy Library CD-ROM Stratagy Flash, IVP8 Stratagy User Guide Stratagy Quick Reference Guide Stratagy Installation & Maintenance Manual Stratagy System Administrator Guide St
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Overview 1 This chapter describes the main components of Stratagy and provides general descriptions of each of the Stratagy systems (see Table 1 on page 2). Unless noted otherwise in this book, references to Stratagy apply to all product lines and models. Stratagy voice processing systems are tailor-made for small- to medium-sized businesses. Designed to be flexible and easy to use, Stratagy offers a full range of features. Stratagy systems (shown at right) vary depending upon the voice
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Overview Table 1 Stratagy Models and Key Feature Comparison Stratagy Flash IVP8 iES32 ES4 ES80 ES96 ES96R Minimum 2 2 42444 Ports Maximum 4 8 32 4 80 96 96 Port Upgrade Option Electronic Delivery Method Intel® Voice Board Hardware Message Storage 1 1 4 4 600 900 900 900 900 (approx. hours) Storage Media Flash Flash HDHDHDHDHD Modem (Remote Maintenance) O S S O S S S Call Record S S SSSSS CTX Voice Mail Integration SSSSS Softkeys Network Interface SSSSS Stratagy ES Feature Groups Unified Mes
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Overview Stratagy Flash and IVP8 Stratagy Flash and IVP8 Stratagy Flash and IVP8 share many of the same features and capabilities. The Flash is designed for small businesses with fewer users and lower call volumes. It delivers the power of voice processing without the investment, expense, and administrative overhead of many larger voice processing systems. The IVP8 is an integrated voice processing solution designed to be installed in a base/expansion cabinet card slot of a Strata CTX or Str
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Overview Stratagy Flash and IVP8 Stratagy IVP8 The Stratagy IVP8’s circuit card architecture (shown right) is a Toshiba proprietary design utilizing state-of-the-art embedded processing capabilities. The card has flash memory and two RS-232 ports (operating at speeds ranging from 1200 to 9600 bps) for local or remote interface with a PC. The IVP8 is a Strata-compatible circuit card for small- to medium-sized businesses that supports up to eight ports and provides approximately four hou
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Overview Stratagy Flash and IVP8 Stratagy Flash, IVP8 System Software Stratagy’s flexibility is largely a result of its software. The following provides a brief overview of the Stratagy system software. Refer to the Stratagy Installation and Maintenance Manual for more details. Operating System Controls all real-time voice processing functions through the use of simple administrative menus, diagnostics, system activity, and collection and reporting of data. Diagnostic Programs Online diagnos
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Overview Stratagy Enterprise Server (ES) Stratagy Enterprise Server (ES) The Stratagy ES is a powerful hardware/software platform that consists of five models— Stratagy iES32, ES4, ES80, ES96, and ES96R—designed for medium to enterprise-sized businesses. Note Unless otherwise specified in this book, all references to Stratagy ES include the Stratagy iES32. The iES32 is an integrated circuit card that runs on Microsoft® Windows NT® 4.0 Embedded operating software. The Stratagy ES4, ES80, ES96
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Overview Stratagy Enterprise Server (ES) All Stratagy ES standalone systems are equipped with IDE hard drives that can offer a voice storage capacity of 900 hours. Available voice and/or data application storage is dependent upon hard drive size, installed software to support some Feature Groups (e.g., Fax Server, ASR) and the mailbox database. Storage capacities are not software blocked. Therefore, in the future if a larger drive is employed, voice storage capacity will be increased propor
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Overview Stratagy Enterprise Server (ES) Stratagy ES96 ES96 (shown right) is the largest Stratagy ES platform. It is equipped with a passive backplane architecture that includes a Single Board Computer (SBC), equipped with an Intel Pentium® III processor, and eight Industry Standard Architecture (ISA) slots (minimum) available for processing equipment. The ES96 is recommended for enterprise-sized businesses and is capable of supporting multiple CPU-hosted features, i.e., ASR and TTS. 6201