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Grandstream Networks, Inc.
GXP1100/1105 Small Business IP Phone
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TABLE OF CONTENTS GXP1100/1105 USER MANUAL WELCOME ................................................................................................................................................................. 3 INSTALLATION......................................................................................................................................................... 4 EQUIPMENT PACKAGING .......................................................................................
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GUI INTERFACE EXAMPLES GXP1100/1105 USER MANUAL http://www.grandstream.com/products/gxp_series/general/documents/gxp21xx_gui.zip 1. Screenshot of Configuration Login Page 2. Screenshot of Status Page 3. Screenshot of Basic Setting Configuration Page 4. Screenshot of Advanced User Configuration Page 5. Screenshot of SIP Account Configuration Page 6. Screenshot of Saved Configuration Changes Page 7. Screenshot of Reboot Page Grandstream Networks, Inc. GXP110
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Welcome GXP1100/1105 is a next generation small business IP phone that features up to 2 call appearances with 1 SIP account, 4 programmable keys, single network port, integrated PoE (GXP1105 only). The GXP1100/1105 delivers superior HD audio quality, leading edge telephony features, automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. It is a perfect choice fo
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Installation EQUIPMENT PACKAGING Table 1: Equipment Packaging GXP1100/1105 Main Case Yes Handset Yes Yes Phone Cord Power Adaptor Yes (GXP1100 only) Ethernet Cable Yes Yes Base Stand Quick Start Guide Yes CONNECTING YOUR PHONE The connectors of the GXP1100/1105 are located on the bottom of the device. Table 2: GXP1100/1105 Connectors LAN 10/100Mbps RJ-45 port for LAN (uplink) connection, integrated PoE (GXP1105 only) 5V DC power port; UL Certified Power Jack RJ
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Product Overview Table 3: GXP1100/1105 Feature Guide Features GXP1100/1105 LCD Display N/A Number of Lines 1 Programmable Keys 4 Extension Module N/A Table 4: GXP1100/1105 Key Features in a Glance Features Benefits Open Standards SIP RFC3261, TCP/IP/UDP, RTP, HTTP/HTTPS, ARP/RARP, ICMP, Compatibility DNS (A record, SRV and NAPTR), DHCP (both client and server), PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, SIP over TLS, 802.1x, TR-069 Superb Audio Quality Advanced Digita
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Unit weight: 0.6KG Weight Package weight: 1.0KG (GXP1100), 0.9KG (GXP1105) ° ° 32 -104 F/ 0 - 40 C Temperature Humidity 10% - 90% (non-condensing) Compliance FCC Part 15 (CFR 47) Class B EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN 60950-1 AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS UL 60950 (power adapter) Table 6: GXP1100/1105 Technical Specifications Lines 2 call appearance with 1 SIP account Protocol Support Support SIP 2.0, TCP/UDP/IP, PPPoE, RTP, SRTP
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Support for IEEE 802.1p/Q tagging (VLAN), Layer 3 QoS Firmware Support firmware upgrade via TFTP or HTTP Upgrades Support for Authenticating configuration file before accepting changes User specific URL for configuration file and firmware files Mass provisioning using TR-069 or encrypted XML configuration file Advanced Server Features Message waiting indication, support DNS SRV Look up and SIP Server Fail Over, Support customizable idle screen via downloading XML by HTTP/TFTP Se
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Using the GXP1100/1105 GETTING FAMILIAR WITH THE KEYPAD Table 7: GXP1100/1105 Keypad Buttons Key Button Key Button Definitions Place active call on hold Call waiting: bring up a new line or answer the second incoming call Transfer an active call to another number Enter to retrieve voice mails or other messages Programmable hard key. It can be used for Multiple Purpose Key: Speed dial, Dial DTMF or Call Return Mute an active call Dial out the number and can be use
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• Press the SEND key. 3. VIA SPEED DIAL: On the GXP1100/1105, the Multiple Purpose Key (programmable hard key) has to be configured as Speed Dial and with the correct name and user ID under Web GUI->Basic Settings configuration. • Take handset off hook • Press the configured Speed Dial key 4. VIA CALL RETURN: On the GXP1100/1105, the Multiple Purpose Key (programmable hard key) has to be configured as Call Return under Web GUI->Basic Settings configuration. No user name and us
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#xxx where x is 0-9 and xxx <=255. A direct IP call to aaa.bbb.ccc.XXX will be completed. “aaa.bbb.ccc” is from the local IP address regardless of subnet mask. The numbers #xx or #x are also valid. The leading 0 is not required (but OK). For example: 192.168.0.2 calling 192.168.0.3 -- dial #3 followed by # 192.168.0.2 calling 192.168.0.23 -- dial #23 followed by # 192.168.0.2 calling 192.168.0.123 -- dial #123 followed by # 192.168.0.2: dial #3 and #03 and #003 results in the sam
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NOTE: To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. Voice Messages (Message Waiting Indicator) A blinking red MWI (Message Waiting Indicator) indicates a message is waiting. Dial into the voicemail box to retrieve the message by entering the voice mail number of the server or pressing the MSG button (Voice Mail User ID has to be properly configured as the voice mail number under web GUI->Account 1). An IVR will prompt the user
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Configuration Guide The GXP1100/1105 can be configured in two ways. Firstly, using the IVR MENU by the keypad on the phone; secondly, through embedded web configuration menu. CONFIGURATION VIA IVR MENU GXP1100/1105 has a built-in voice prompt menu for simple device configuration. Pick up the handset and dial “***” to use the IVR menu. Table 9: GXP1100/1105 IVR Menu Definitions Menu Voice Prompt Options Press “*” for the next menu option. Main Menu “Enter a Menu Option” Press
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Enter MAC address to restore factory default setting. (See Restore Factory Default Setting section) “Invalid Entry” Automatically returns to Main Menu CONFIGURATION VIA WEB BROWSER The GXP1100/1105 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla Firefox and Google Chrome. Access the Web Configuration Menu To access the phone’s Web Configuration Menu
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Table 10: Device Configuration - Status MAC Address The device ID, in HEXADECIMAL format. IP Address This field shows IP address of GXP1100/1105. Product Model This field contains the product model information. Part Number This field contains the product part number. Software Version • Program: This is the main firmware release number, which is always used for identifying the software (or firmware) system of the phone. • Boot: Booting code version number • Core: Core code version
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802.1x Mode This option allows the user to enable/disable 802.1x mode on the phone. The default value is disabled. To enable 802.1x mode, this field should be set to EAP-MD5. Once enabled, the user would be required to enter the following information below to be authenticated on the network: • Identity • MD5 Password Multi Purpose Key X These options are used to assign a function to the corresponding multiple purpose key. Options available are: 1. Speed Dial 2. Dial DTMF 3. Call
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Keep-alive interval This parameter specifies how often the GXP1100/1105 sends a blank UDP packet to the SIP server in order to keep the “hole” on the NAT open. Default is 20 seconds. Use NAT IP NAT IP address used in SIP/SDP message. Default is blank. STUN Server IP address or Domain name of the STUN server. STUN resolution result will display in the STATUS page of the Web UI. Firmware Upgrade and Allows the user to select the following options for firmware upgrade: Provisioning •
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Automatic Upgrade This function is used by ITSP. End user should NOT touch these parameters. Default is “No”. Choose “Yes” to enable automatic HTTP upgrade and provisioning. In “Check for upgrade every” field, enter the number of minutes to check the HTTP server for firmware upgrade or configuration changes. When set to “No”, the phone will only perform HTTP upgrade and configuration check once at boot up. Authenticate Conf File Default is “No”. If set to “Yes”, configuration file wo
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Syslog Level Select the ATA to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: • product model/version on boot up (INFO level) • NAT related info (INFO level) • sent or received SIP message (DEBUG level) • SIP message summary (INFO level) • inbound and outbound calls (INFO level) • registration status change (INFO level) • negotiated codec (INFO level) • Ethernet link up (INFO level)
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Call Progress Tones Using these settings, users can configure ring or tone frequencies based on parameters from local telecom. By default, they are set to North American standard. Frequencies should be configured with known values to avoid uncomfortable high pitch sounds. Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]]; (Frequencies are in Hz and cadence on and off are in 10ms) ON is the period of ringing (“On time” in ‘ms’) while OFF is the period of silence. In order t
