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CHAPTER 3
Setting Up the Cisco IP Phone
This chapter includes the following topics, which help you install the
Cisco IP Phone 7970 on an IP telephony network:
• Before You Begin, page 3-1
• Installing the Cisco IP Phone, page 3-8
• Adjusting the Placement of the Cisco IP Phone, page 3-11
• Verifying the Phone Startup Process, page 3-13
• Configuring Startup Network Settings, page 3-14
Note Before you install a Cisco IP phone, you must make some critical decisions about
how to configure the phone
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Chapter 3 Setting Up the Cisco IP Phone Before You Begin • Speakerphone, page 3-3 • Headset, page 3-4 • External Speakers and Microphone, page 3-4 • Safety and Performance, page 3-6 Network Requirements For the Cisco IP Phone 7970 to successfully operate as a Cisco IP Phone endpoint in your network, your network must meet the following requirements: • Working Voice over IP (VoIP) Network – VoIP configured on your Cisco routers and gateways – Cisco CallManager Release 3.3(3) or higher instal
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Chapter 3 Setting Up the Cisco IP Phone Before You Begin In Cisco CallManager, you can add users to the database and associate them with specific phones. In this way, users gain access to web pages that allow them to configure items such as call forwarding, speed dialing, and voice messaging system options. See the “Adding Users to Cisco CallManager” section on page 5-7 for details. Network and Access Ports The back of the Cisco IP Phone 7970 has a network port, labeled 10/100 SW, and an ac
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Chapter 3 Setting Up the Cisco IP Phone Before You Begin To disable the speakerphone from the phone, set the Speakerphone Enabled option in the Device Configuration menu to No. See the “Device Configuration Menu” section on page 4-9 for more information. Headset You can use a headset with the Cisco IP Phone 7970. To connect a headset, plug it into the Headset port on the back of the phone. Press the Headset button on your phone to place and answer calls using the headset. You can use the he
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Chapter 3 Setting Up the Cisco IP Phone Before You Begin If you use external microphone or speakers, be sure to use devices that meet the recommendations described in the “Using External Devices with Your Cisco IP Phone” section on page 3-8. To prevent users from using these external devices when the phone is using in-line power, the ports (see Figure 3-1) have a sticker plug over them. You must remove this sticker before using these external devices. Additionally, the Cisco IP Phone 7970 h
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Chapter 3 Setting Up the Cisco IP Phone Before You Begin microphones that are designed for personal computers and that meet the guidelines described in the “Using External Devices with Your Cisco IP Phone” section on page 3-8. For the best performance from an external microphone, follow these guidelines: • Use a noise-cancelling or a unidirectional microphone. • If you are using external speakers, place the microphone at least 1 ft. (30 cm) away from the speakers and to the front of the spe
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Chapter 3 Setting Up the Cisco IP Phone Before You Begin Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to telephone network volta
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Chapter 3 Setting Up the Cisco IP Phone Installing the Cisco IP Phone Using External Devices with Your Cisco IP Phone The following information applies when you use external devices with the Cisco IP Phone: Cisco recommends the use of good quality external devices (speakers, microphones, and headsets) that are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of these devices and their proximity to other devices such as mobile phones o
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Chapter 3 Setting Up the Cisco IP Phone Installing the Cisco IP Phone To install a Cisco IP Phone, perform the following steps: Procedure Notes Reference Step 1 Connect the handset to the—— Handset port. Step 2 Connect a headset to the Optional. You can add a See the “Headset” section on Headset port. headset later if you do not page 3-4 for supported connect one now. headsets. Step 3 Connect a microphone to the This option is not available See the “External Speakers Microphone jack. if you
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Chapter 3 Setting Up the Cisco IP Phone Adjusting the Placement of the Cisco IP Phone 1 DC adapter port (DC48V) 6 Handset port 2 Power supply with DC Connector 7 Headset port 3 Power cable with AC wall plug 8 External speaker port 4 Network port (10BASE-T or 100BASE-T) 9 External microphone port 5 Access port (10BASE-T or 100BASE-T) Adjusting the Placement of the Cisco IP Phone The Cisco IP Phone includes an adjustable footstand. When placing the phone on a desktop surface, you can adjust t
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Chapter 3 Setting Up the Cisco IP Phone Adjusting the Placement of the Cisco IP Phone Mounting the Phone to the Wall You can mount the Cisco IP Phone on the wall using the footstand as a mounting bracket or you can use special brackets available in a Cisco IP Phone wall mount kit. (Wall mount kits must be ordered separately from the phones.) If you attach the phone to a wall using the standard footstand and not the wall mount kit, you need to supply the following tools and parts: • Screwdri
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Chapter 3 Setting Up the Cisco IP Phone Verifying the Phone Startup Process Figure 3-2 Parts Used in Wall Mounting the Cisco IP Phone 1 Footstand adjustment knob—Raises and lowers adjustment plate 2 Wall mounting screw holes 3 Adjustment plate—Raises and lowers phone vertically Verifying the Phone Startup Process After the Cisco IP Phone has power connected to it, the phone begins its startup process by cycling through a variety of steps and messages. Then the main LCD screen displays: • Cu
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Chapter 3 Setting Up the Cisco IP Phone Configuring Startup Network Settings If the main LCD screen appears, the phone has started up properly. If the phone does not start up properly, see the “Resolving Startup Problems” section on page 9-2. Configuring Startup Network Settings If you are not using DHCP in your network, you must configure these network settings on the Cisco IP Phone after installing the phone on the network: • IP address • IP subnet mask • Default gateway IP address • Doma
