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Jabra PRO™ 9450
User Manual
www.jabra.com
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WELCOME Congratulations on purchasing your new Jabra PRO 9450. We are sure you will enjoy its wide range of features, and find it comfortable to wear and easy to use. Jabra PRO 9450 Headset Features • Up to 150 meters range from headset to base. • Wideband audio for exceptional sound quality. • Touch panel volume and mute controls. • Intuitive headset multi-function button for easy call handling. • LED and audio indicators. • Advanced hearing protection with SafeTone™. • Noise-cancelling
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CONTENTS 1. PRODUCT OVERVIEW ...........................................................................6 1.1 Package Contents ..................................................................................................................................6 1.2 Headset .........................................................................................................................................................7 1.3 Headset Attachments ..................................................
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5.5 Base Keypad ............................................................................................................................................20 5.6 Base Keypad Visual Indicators ......................................................................................................21 5.7 Base Audio Indicators .......................................................................................................................21 6. BASIC CALL MANAGEMENT .............................
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9. SUPPORT ................................................................................................. 28 9.1 FAQs and Troubleshooting ............................................................................................................28 9.2 Getting Assistance ..............................................................................................................................31 10. TECHNICAL SPECIFICATIONS ......................................................... 32 10.1 J
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1. PRODUCT OVERVIEW 1.1 PACKAGE CONTENTS Headset Power Adapter Base and Headset Cradle Headband Attachment Telephone Cable Earhook Attachment Installation CD USB Cable (small, medium and large earbuds) (Jabra PC Suite and User Manual) Quick Start Guide Warning & Declaration System-optimized Leaflet Booklet JABRA PRO 9450 6 ENGLISH
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1.2 HEADSET Multi-function Button Touch Panel LED Indicator Microphone Boom Arm Speaker Mount for Wearing-style Attachments Recharge Contact Noice-cancelling Microphone 1.3 HEADSET ATTACHMENTS The Jabra PRO 9450 headset can be worn in the headband, earhook or neckband wearing-styles. The headband and earhook attachments are included with the Jabra PRO 9450. The neckband attachment can be purchased separately. Wearing-styles can be worn on the left or right ear. Regardless of wearing style, e
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Attaching the Headband 1. Align the headset and the headband wearing-style attachment, as illustrated, and press firmly together until they click into place (snap-to-click). 2. Rotate the microphone boom arm for left or right ear use. 3. Adjust the length of the headband to fit snugly against the head. Attaching the Earhook 1. Assemble the earhook wearing-style attachment for left or right ear use. If necessary, remove the earbud and replace with another size for best fit. 2. Align the headset
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1.4 BASE Headset Recharge Contact Headset Cradle Keypad Microphone Volume Control Clear Dial Tone Switch Front Panel Security Slot Speaker Busy-light Telephone Port Indicator Port Handset Port Power Adapter Port AUX Port USB Port JABRA PRO 9450 9 ENGLISH
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1.5 PREPARING THE BASE 1. Remove the protective foil from the cradle and the keypad. 2. Rotate the cradle for left- or right-handed docking, as illustrated. 1.6 OPTIONAL ACCESSORIES The following Jabra PRO accessories are available separately. Jabra GN1000 Electronic Hookswitch Adapter Neckband Attachment Replacement Headband Attachment Replacement Earhook, with Earbuds Replacement Ear Cushions JABRA PRO 9450 10 ENGLISH
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2. CONNECTING LAUNCH THE INTERACTIVE SETUP WIZARD ON THE CD FOR ANIMATED SETUP INSTRUCTIONS The easiest way to connect and configure the Jabra PRO 9450 is to use the Interactive Setup Wizard on the installation CD. Chapters 2 and 3 of this manual are only needed if the Interactive Setup Wizard is not used. Refer to the Warning and Declaration guide for important safety instructions prior to installation and use of the Jabra PRO 9450. 2.1 CONNECT TO POWER Connect the Power Adapter to the Base
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2.3 CONNECT TO PC Connect a PC to the Base 1. Plug the supplied USB cable into the port marked on the base. 2. Connect the USB cable to any free USB port on the PC. 2.4 CONNECT TO DESK PHONE Connecting to a desk phone will vary, depending on the type of desk phone used. Refer to specific desk phone documentation for connection details. Connect to a Desk Phone with Headset Port This desk phone has a dedicated headset port (usually at the back of the phone). These phones typically have a butto
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Connect to a Desk Phone without Headset Port This desk phone does not have a dedicated headset port. 1. On the desk phone, unplug the handset cable from the phone body. 2. Connect the handset cable to the port marked on the base. 3. Plug the supplied telephone cable into the port marked on the base. 4. Connect the telephone cable into the handset port on the desk phone. Connect to a Desk Phone with Electronic Hookswitch An electronic hookswitch enables an incoming call to be answered or ended
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Connect to a Desk Phone with Remote Handset Lifter A remote handset lifter manually lifts the handset from the receiver to make or answer a call. To connect a remote handset lifter to a desk phone, please refer to specific remote handset lifter documentation. 2.5 CONNECT TO A BUSY-LIGHT INDICATOR A remote busy light indicator connects to the port marked on the base, and indicates to colleagues when the Jabra PRO 9450 is on a call. JABRA PRO 9450 14 ENGLISH
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3. CONFIGURING 3.1 CONFIGURING FOR DESK PHONES Before first-time use of the Jabra PRO 9450 with a desk phone, a clear dial tone and microphone volume must be determined for optimal sound quality. Both features are manually adjusted on the base. Set a Clear Dial Tone 1. Remove the front panel of the Jabra PRO 9450 base, as illustrated. 2. Put on the headset. The desk phone icon will change to . If the icon does not change, tap the desk phone button on the base keypad. 3. Lift the desk phone ha
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3.2 CONFIGURING FOR SOFTPHONES 1. Install Jabra PC Suite using the supplied installation CD. Refer to the Jabra PC Suite section of this manual for further information. 2. Launch softphone software, and set the Jabra PRO 9450 as speaker and microphone in the audio configuration. Refer to specific softphone documentation for assistance in setting audio configurations. For the latest list of supported softphones, please visit the Jabra website at www.jabra.com/pcsuite. 3.3 LIMITED CONFIGURATION
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Setting Value Auto Detect (default) Jabra GN1000/RHL/None Jabra IQ EHS Desk phone EHS/RHL mode Cisco DHSG MSH Level 0 (default) Level 1 Level 2 IntelliTone level Level 3 Level 4 Normal (default) Maximum DECT wireless range Low Very low Narrowband (default) Bandwidth mode for desk phone Wideband Narrowband Bandwidth mode for softphone Wideband (default) Microsoft (default) Cisco, Avaya, Siemens, IBM, Aastra, Skype Softphone type Other None (PC Audio) JABRA PRO 9450 17 ENGLISH
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4. JABRA PC SUITE Jabra PC Suite is a collection of software designed to support the Jabra PRO 9450. For optimal functionality and management of the Jabra PRO 9450, it is highly recommended to install Jabra PC Suite. Jabra PC Suite consists of: PC Call Manager Enables call management via the PC, and indicates status of the Jabra PRO 9450. Jabra Control Center Settings management and monitoring of the Jabra PRO 9450. Jabra Device Service Manages the interaction between the Jabra PRO 9450 and Ja
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5. JABRA PRO 9450 FEATURES The Jabra PRO 9450 has seven main features for easy call management. Headset features Base features Multi-function button Keypad Touch panel Keypad visual indicators LED indicator Audio indicators Audio indicators 5.1 HEADSET MULTI-FUNCTION BUTTON The multi-function button is located on the top of the headset, and manages calls on the target phone. You can answer calls, end calls, switch between held calls, and more, using a combination of taps, double-taps or presses
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5.3 HEADSET LED INDICATOR The multi-colored LED indicator is located on the arm of the headset, and indicates headset status. For a complete list of headset LED indicator samples, please refer to the Technical Specifications section (p. 33) of this manual. 5.4 HEADSET AUDIO INDICATORS The headset plays a variety of audio tones to indicate events. For a complete list of playable audio indicator samples, please refer to the Technical Specifications section (p. 34) of this manual. Critical Heads