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MFR-200 ModuLAN® Fax Receiver from
Ringdale® User Manual
ModuLAN ®
FaxReceiver 200
Fax to Email Server
User Manual
Copyright Ringdale, Inc.
Part number: 62-15280000
Copyright 2006 Ringdale User Manual, 62-15820000
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Version 1.0 July 2006 COPYRIGHT Copyright 2006 © Ringdale UK Ltd. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or any computer language, in any form or by any third party, without prior permission of Ringdale UK Limited. DISCLAIMER Ringdale UK Ltd. reserves the right to revise this publication and to make changes from time to time to the contents hereof without oblig
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Table of Contents Table of Contents ............................................................. 3 Introduction .................................................................... 4 Easy Configuration......................................................... 4 Features....................................................................... 4 System Architecture ...................................................... 4 Important Information .......................................
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Introduction The Ringdale ModuLAN ® FaxReceiver 200 is designed to receive a fax and convert it into an email to allow distribution that is more convenient and unwanted faxes can be electronically deleted. The Ringdale Fax-Receiver receives the fax and puts it into a mail-server mailbox. From there, you or an administrator can read and re- distribute the fax to the appropriate email recipient on the network or print it if necessary. This reduces paper waste, speeds up the communication
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Setting up is achieved using the Telnet protocol and a telnet application is available for any operating system. Check your PC, Apple or Unix operator manual. The menu driven setup allows the following parameters to be set up: Required Not Required Mailserver (smtp) IP address Fax return I.D. Logon to mail server (account name) Fax telephone number Password for account Location Name Destination email address Company Name MFR-200 IP address (Fixed or DHCP allocated Password for the MF
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Installation The illustration shows the setup of the ports and the diagnostic LEDs. Connections See the drawings on page 7 for installation examples. Plug the PCMCIA modem card into the top slot. Insert your Ethernet RJ45 connection into the LAN jack on the front. NOTE: If you do not have your Ethernet connection plugged in, there will be no lights on power up. The Modem’s RJ11 phone line cable and adapter will plug into the modem card at the rear of the unit,
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Typical installation replacing an incoming fax machine: Copyright 2006 Ringdale User Manual, 62-15820000 Page 7 of 28
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Installation where an outgoing fax machine is required on incoming line: NOTE: If you daisy chain from an outgoing fax machine, it should be set to either not auto answer or answer after 4 rings or more so that the fax receiver will pickup first. NOTE: You should also set the fax machine to tone dialing and not pulse dialing. Pulse dialing causes voltage spikes on the line that can be mistaken for an incoming ring, and the FaxReceiver will attempt to answer. Copyright 2006 Ri
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LEDs The LEDs are itemized as follows: LK (Yellow) LED The Link LED indicates that the port is functionally connected to an external port. It lights up solid when the connected hub is turned on and connected to the LAN. If the LED does not light up, there may be a problem with the cabling or the Ethernet hub. These last two LEDs enable monitoring of the traffic passing through the device. TX (Red) LED The Transmit LED blinks when a data packet is being sent from the FaxReceive
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Configuration Configuration can be done with any Telnet client, like HyperTerminal or PuTTY. These instructions use the telnet client provided with Windows. These are the steps necessary to configure the FaxReceiver. STEP 1 Connect the FaxReceiver to your network. Its Default IP address is 11.22.33.44. a. On a PC that is on the same physical network as the FaxReceiver, temporarily configure it to an IP Address on the 11.22.33.xxx network. b. Start / Settings / Network Connect
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Your Network Administrator should provide the Unit IP and Unit Gateway address. 1) This unit IP address .......... 011.022.033.044 – should be changed to an unused IP address on your network. This IP address should be added to your DHCP Server’s static IP address list. 2) Gateway Address ............... 011.022.033.001– should be changed to the IP address of your default gateway. Typically, this is the lowest address on the subnet, for example 192168100.001. 3) DHCP/RAR
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Your email service administrator should provide the items 2-5. In some cases the Mailserver login name and Destination Email address will be the same email address. 1) Mailserver SMTP IP address – This is the IP address and port of your SMTP server. You should get this from your email administrator or ISP. If you have the name of the SMTP mail server, (i.e., mail.company_name.com) you may be able to ping it in order to get the IP address. 2) Mailserver SMTP IP port – The default
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1) Fax reply I.D. is sent to the Sending Fax. 20 characters. This is usually displayed on the display of the sending fax after establishing contact, or recorded in its log/print-out. It is not mandatory to have an ID. If it is not set, the FaxReceiver will send an ID of 20 spaces to the distant fax. 2) Fax number – This is the telephone number of the FaxReceiver. Not required. Max 20 characters. 3) Fax Location – This can identify the specific location of the phone line in the
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5) Change Telnet port (23) – This will enable the end user to set up a port that the company does not block (e.g. port 80 or even port 25). That means that you will be able to telnet into the FaxReceiver from your desk, enable debug, send a fax to the unit (also from your desk), and figure out what is going wrong. If you change the TELNET port number and don't reboot, the new number takes effect on the *second* new telnet session. i.e. open telnet on default port 23. Change to port
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Receiving a Fax The FaxReceiver is a silent operation device. Connect the FaxReceiver to a fax line. When a fax is received, the Destination Email address will be sent an email. When this occurs, the red Transmit LED will light. The email will have the subject: “Incoming Fax”. The email will have a message similar to this: Ringdale® Fax Receiver RFR 102 (v1.02) - Fax No: 512-869-2621 Location: Hobbiton Remote Fax ID: " 5129301699" It will have an attachment labeled “Page
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Troubleshooting PROBLEM: LEDs do not flash at power-up CAUSE: Power cord not connected or the Ethernet cable is not attached to a live Ethernet network. The LEDs are driven by the Ethernet chip and will not flash unless an Ethernet network is attached. SOLUTION: Double-check the power plug and the Ethernet connection. PROBLEM: It does not accept a fax. CAUSE: The modem card must be plugged in the top slot. The phone number is incorrect or the LAN connection is disconnec
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PROBLEM: I am getting poor quality images in the Fax TIFFs. CAUSE: Your image viewer does not properly support tagged image file (TIF) format. The default Windows viewer should work fine. SOLUTION: Try using Imaging or Imaging Preview that comes with Windows. Right-click on the TIFF file and select Open With. It will bring up the Open With window, where you can select Imaging or Imaging Preview. You can also put a check in the "Always use this program to open these files" i
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PROBLEM: I have a fax machine used for outgoing faxes connected to a phone splitter with the FaxReceiver. When I try to send a fax, it does not dial. SOLUTION: The fax receiver should not affect the operation of an outgoing fax on the same line. Ensure that the outgoing fax machine is set up for tone dialing and not pulse dialing. Pulse dialing causes voltage spikes on the line that can be mistaken for an incoming ring, and the 1528 will attempt to answer. If there is no incomin
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Glossary CRAM-MD5 - is a challenge-response authentication mechanism (hence "CRAM") defined in RFC 2195 based on the HMAC-MD5 MAC algorithm. It is employed by some SASL implementations, SMTP-AUTH Mail submission agents, and LDAP v3 servers. DHCP – Dynamic Host Configuration Protocol is a client-server networking protocol that provides a mechanism for allocation of IP addresses to client hosts. A DHCP server also provides configuration parameters specific to the DHCP client host reque
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Technical Specifications Network 10/100 base Ethernet LAN RJ45 10baseT Connection Protocols TCP/IP, UDP, SMTP. Ping, NPMP CRAM-MD5, LOGIN (AUTH=LOGIN) and non-authenticated. Email login types Phone Line PCMCIA Fax/Modem Card V.90 or V.92 56K Power Supply External PSU Input: 100 - 240 volts AC Frequency: 47-63 Hz Output: 5 Vdc 2.5 A (uses than 5 watts) Approvals CE, UL and CSA Part No.: 00-18-0528-1100 US 00-18-0528-2400 UK 00-18-0528-2200 DE Trademark Recognition
