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Model 29869
Digital Answerer
User’s Guide
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Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, pr
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Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection ag
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Table of Contents Equipment Approval Information ....2 Playing Messages ................................12 Interference Information .................. While Playing Messages ............12 Hearing Aid Compatibility (HAC) ...... Message Move ......................................13 Licensing .............................................. Message Scan .......................................13 Introduction .........................................5 While Scanning Messages ........13 Before You B
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M E TW MO O / W A SC Y A N FO U R M A I L B O X ES MP TA S Y A /D FF E O M ON I T T CE E I S O V SE Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Before You Begin Parts Checklist Make sure your package includes the following items: MESSAGES PREVIOUS NEXT STOP PLAY PLAY 2 PLAY 4 3 PLAY 1 MIC AC power sup
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Important Installation Information • Never install telephone wiring during a lightning storm. • Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines. 1. Plug the telephone line cord into a modular wall jack. 2. Connect the telephone line cord from your telephone into the jack on the back of the answering system marked PHONE. (You don’t have to connect your t
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M E TW MO O / W A SC Y A N FO U R M A I L B O X ES MP TA S Y A /D FF E O M ON I T T CE E I S O V SE Layout ERASE button ANSWER SET GREETING buttons ON/OFF button & indicators button MESSAGES counter NEXT button PREVIOUS button STOP button MESSAGES PREVIOUS NEXT MEMO/TWO WAY button STOP PLAY PLAY 2 PLAY 4 3 VOLUME PLAY 1 MIC buttons SCAN button MICROPHONE Mailbox Indicators 7 A ER M E T S B Y G G S N N TI I EE AG GR S A S ME L T TA GI O DI U C H T O P L A Y - VO L U + M
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Setup Recording the Greeting Before using your new answerer, you should record a greeting (the announcement callers hear when your answering system answers a call). If you don’t record a greeting, callers hear a default greeting which says, “After tone, record message.” NOTE: You can direct callers to leave messages in a specific mailbox by having them press the desired mailbox (1-) after the greeting plays. If no mailbox is selected, the incoming messages automatically go into mailbox 1. W
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Returning to the Default Greeting To return to the answerer’s default greeting after you’ve recorded Default Settings one, press and hold the GREETING A or GREETING B button until a Time 12 a.m. Sunday Rings to Answer beep sound is heard and then release the button. Message Length 2 minutes Alternatively, you can also press and hold the ERASE button when Security Code 012 the greeting is playing, release the ERASE button until the unit announces “Greeting Erased”. Reviewing the Setting
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Setting the Rings to Answer This feature is used to set the unit to answer a call after a specific number of rings. The unit announces the rings to answer. To change, press NEXT or PREVIOUS. To set and go on to the next item, press SET. 1. Press and release NEXT or PREVIOUS until the unit announces and displays the correct number of rings for the answerer to pick up. 2. Once the rings to answer is set, press SET. The unit announces the rings to answer, then enters the incoming message length
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NOTE: To exit any menu, press and release STOP. Also, setup will cancel if no buttons have been pushed within 0 seconds. IMPORTANT: The setup settings will not be erased even after a power outage. Adjusting the Volume Use the VOLUME + and - buttons to increase the volume up and down. The unit beeps when it is not announcing a setting or playing a message. It also beeps 3 times when the maximum or minimum volume is reached. Answerer Operation Greeting Indicators The GREETING indicators let
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Mailbox Indicators The mailbox indicators tell you if you have any messages in each individual mailbox and if they are new or old. • Mailbox indicator is on –– There are no new messages, but there are old ones. • Mailbox indicator is off –– There are either no messages or the answerer is turned off. • Mailbox indicator is flashing –– There are new messages. NOTE: An old message is one that has been listened to completely, including the time/ day stamp. A new message is one that HAS NOT been
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Message Move The Message Move feature allows you to easily move messages from one mailbox to another. 1. Press and release the desired mailbox where the message you want to move is located. 2. Press and release NEXT or PREVIOUS until the desired message to move is playing. 3. Press and release the mailbox button where you want the message to move. The unit announces the message has been moved. 4. Release the mailbox button. The moved message is now a “new” message in that mailbox. Message Scan
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Erasing All Messages in a Mailbox 1. When the answerer isn’t playing or recording messages, press and hold ERASE. The answerer will ask you to select a mailbox. 2. Press and release the mailbox button you want to erase. The answerer announces the messages have been erased. TIP: The 29869 is equipped with a special feature to retrieve deleted messages. You may retrieve a deleted message by pressing the button for the mailbox from which you just deleted the message. The Message Counter shows th
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NOTE: The length of time for recording a conversation depends on how many messages are currently stored by the answerer. Screening Calls (Auto Disconnect Feature) You can screen incoming calls by listening as the caller leaves a message. If you want to talk to that caller, pick up any extension phone. Remote Access You can access your answerer from any touch-tone phone by entering your 4-digit security code (the default security code is 0123). The remote functions do not work with rotary or
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Important Instructions for Moving the Answerer To move the answerer to a different location in the house, follow these instructions: 1. Disconnect the phone line or any phones you may have connected to the unit. 2. Install a battery, if you have not already done so. This will ensure that your messages are not lost. See “Installing the Battery”. 3. Go to the electrical outlet and unplug the power supply. DO NOT UNPLUG THE POWER JACK CONNECTED TO THE UNIT. If you do, all memory will be erased.
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Won’t respond to remote commands • You must use touch-tone phone. • You must enter the correct security code. • Did the unit hang up? If you take no action for a period of time, it automatically hangs up. Answering system doesn’t work • Unplug the power cord from the electrical outlet and from the back of the unit. Then plug the power adapter cord back into the back of the answering system and the electrical outlet. This is a complete reset. Can’t hear messages • Adjust the volume control. Uni
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Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-8-029 . If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate t
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Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period. How you get service: •
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Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL O
