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SVMi-8E/SVMi-16E
USER GUIDE
March 2004
Samsung Telecommunications America reserves the right without prior notice to revise information in
this guide for any reason. Samsung Telecommunications America also reserves the right without prior
notice to make changes in design or components of equipment as engineering and manufacturing
may warrant. Samsung Telecommunications America disclaims all liabilities for damages arising from
the erroneous interpretation or use of information presented in this
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TABLE OF CONTENTS INTRODUCTION Introduction........................................................................................................................1 This guide describes how to setup and use the various features available to a SVMi-8E/SVMi-16E Subscriber Services Menu Diagram ............................2–3 Subscriber. A Subscriber is a person that has been authorized access to the vari- Accessing your Mailbox ......................................................................
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SVMi-8E/SVMi-16E Subscriber Services Menu SVMi-8 Subscriber Services Menu Calais Executary Services Menu Group New Group Saved Listen to New Review Saved Record & Send Access Personal Mailbox Private Access Personal Pause, Resume Play Menu Exit Messages Messages Messages Messages Messages Manager Greetings Administration Numbers Services Executary Options Executary 11 33 1 3 2 4 5 6 7 # 8 0 * Assign and/or Edit Change For a Directory Review Group Messages Menu Listen Menu Record Menu 1 Follow Me
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ACCESSING YOUR MAILBOX GETTING STARTED Using your new SVMi-8E/SVMi-16E Subscriber Services is as simple as following a [Also known as Subscriber Services Menu] few simple spoken instructions. First time users should read this section as a tuto- rial.You should start with the following steps: Inside Callers [Subscriber logging in from their Desk] Dial the SVMi-8E/SVMi-16E access number or press the key assigned to ring Access your Subscriber Services Menu - You already know how to do this. S
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0 PLAY MENU OPTIONS 99 Change playback speed of the recording. There are two levels of speed during playback. Dialing this code will toggle EXIT TO AUTO ATTENDANT between the two speeds. # PERSONAL SERVICES 0 Play options. Pressing this key will play all the menu options available to you from this 1 or 3 point. 00 Hear the time and date, and sender's information of the message you just LISTENING TO OLD OR NEW MESSAGES heard. Sender information is not available on outside calls. # Move to the
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b) Record your message at the tone. After recording the message, you will hear Note: ALL Access Manager options MUST be individually allowed by the System the Send Menu with the following functions: Administrator for each Subscriber. They are: 1 Review 1 Follow Me 2 Continue Recording Allows the subscriber to enter an alternate location and set how long the new 3 Discard and Re-Record destination (Designated Location) will be active. This number may be an 4 Set Message Attributes (Delivery Optio
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then play your primary, No Answer greeting during the day (when you are Example:“Hi this is John Smith. I'm sorry I am not available to answer your call. available) and will NOT ring your extension but simply play your Night greet- If someone else can help you, please enter the extension number now. Or, to ing during the night (when you are not available). leave me a message, press 1.” Note: This does NOT use the Day and Night schedules of the phone system. It 2 Busy Greeting is solely controlle
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6 Edit Personal Greetings Setting Up Message Alert: You may also edit/record each one of the greetings (1-9) at any time. ■ From the Subscriber Services Menu press [6] for Mailbox Administration. Select a greeting number to edit and follow the instructions to record your ■ Press [1] for Message Alert. greeting. When you are done recording your greeting, you will be able to lis- ■ There are 4 options available to you: ten to the greeting you recorded, save the greeting you recorded and return Pre
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This useful feature will allow you to cancel any messages that have NOT yet been picked up by the recipient. # 5 Auto Play New Messages PERSONAL SERVICES If this option is enabled, after you enter your password correctly any new messages will immediately begin to play.To enable (or if already enabled tog- The Personal Administration Menu is used to set your password and record your gle and disable) this feature: name. Many of these features must be allowed by the System Administrator. ■ From t
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Note: Remember if you know what digits to press, you can enter them at any PERSONAL ADMINISTRATION SETTINGS time you do not have to wait to be prompted. This feature can be toggled on/off at anytime. Also if it is off you will be prompted within each subscriber This menu allows you to make changes to basic setup settings, that are rarely menu to press zero for more options. This enables you to still be able to find changed. Use these when you initially set up your personal Subscriber settings.
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AME Password SHORTCUTS If your keyset has AME PASSWORD (MMC 110) set to YES, you must enter your Calling station password to listen to messages being left. This will prevent unauthorized people from listening to messages being left for you. Calling a station that is busy or does not answer you can press [#] to immediately send the call to the called parties mailbox. If the password option is turned on, while a message is being left, press the flash- ing AME indicator and enter your station passw