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USER’S GUIDE
DCP-385C
DCP-585CW
Version 0
USA/CAN
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If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-385C and DCP-585CW (Circle your model number) 1 Serial Number: Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your
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Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt; may support an insurance claim by you in the event of product loss covere
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Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada only Visa and MasterCard are accepted. In U
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Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECT
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® Brother One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: 3 Damage caused by another device or software used with this Product (including This limited warranty (“warranty”) is given but not limited to damage resulting from only to the original end-use/retail purchaser ® (referred to in this warranty as “Original use of non Brother -brand parts and Purchaser”) of the accompanying product, Consumable and Accessory Items); consumables and accessories (collectively
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® Brother One-Year Limited Warranty and Replacement Service (USA Only) discretion. Brother reserves the right to supply the product; or (iv) the warranty period on your a refurbished or remanufactured replacement original Product has expired or has not been Machine and/or accompanying Consumable sufficiently validated with a copy of the proof of and Accessory Items and use refurbished purchase (bill of sale). The replacement parts provided such replacement products Machine you receive (even if
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BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada. This limited Warranty does not include
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Table of Contents Section I General 1 General Information 2 Using the documentation.......................................................................................2 Symbols and conventions used in the documentation ....................................2 Accessing the Software User’s Guide and Network User’s Guide ........................2 Viewing Documentation...................................................................................2 ® Accessing Brother Support (For Windows ) ....
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Section II Copy 4 Making copies 26 How to copy.........................................................................................................26 Making a single copy .....................................................................................26 Making multiple copies ..................................................................................26 Stop copying..................................................................................................26 Copy options....
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® PhotoCapture Center print settings ...................................................................45 Print Quality...................................................................................................46 Paper options ................................................................................................46 Adjusting Brightness, Contrast and Color......................................................47 Cropping............................................................
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B Troubleshooting and Routine Maintenance 68 Troubleshooting ..................................................................................................68 If you are having difficulty with your machine ................................................68 Error and Maintenance messages.......................................................................73 Error animation ..............................................................................................76 Printer jam or paper ja
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Section I General I General Information 2 Loading documents and paper 9 General setup 22
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General Information 1 1 Using the Accessing the documentation 1 Software User’s Guide and Network User’s Thank you for buying a Brother machine! Reading the documentation will help you Guide 1 make the most of your machine. This User’s Guide does not contain all the information about the machine such as how Symbols and conventions to use the advanced features of Printer, used in the documentation 1 Scanner and Network (DCP-585CW only). When you are ready to learn detailed The followi
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General Information c If the language screen appears, click How to find Scanning instructions 1 your language. The CD-ROM main There are several ways you can scan menu will appear. 1 documents. You can find the instructions as follows: Software User’s Guide Scanning ® (For Windows 2000 ® Professional/Windows XP and ® Windows Vista ) ControlCenter3 ® (For Windows 2000 ® Professional/Windows XP and ® Windows Vista ) Note Network Scanning If this window does not appear, use (DCP-5
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Chapter 1 Viewing Documentation How to find Scanning instructions 1 ® (For Macintosh ) 1 There are several ways you can scan documents. You can find the instructions as ® a Turn on your Macintosh . Insert the follows: Brother CD-ROM into your CD-ROM Software User’s Guide drive. The following window will appear. ® Scanning (For Mac OS X 10.2.4 or greater) ® ControlCenter2 (For Mac OS X 10.2.4 or greater) ® Network Scanning (For Mac OS X 10.2.4 or greater) (DCP-585CW only) ® ® Presto!
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General Information To visit our web site for original/genuine Accessing Brother Brother Supplies (http://www.brother.com/original/), click Support 1 Supplies Information. ® (For Windows ) 1 To access the Brother CreativeCenter (http://www.brother.com/creativecenter/) You can find all the contacts you will need, for FREE photo projects and printable such as Web support (Brother Solutions downloads, click Brother Creative Center), Customer Service and Brother Center. Authorized Serv
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Chapter 1 Control panel overview 1 The DCP-385C and DCP-585CW have the same control panel keys. 97 8 6 5 01 Quality Normal Enlarge/Reduce Enlarge/Reduce 1 100% 00% R Ratio: atio: Paper Paper Ty ype pe P Plain Paper lain Paper M Mem. Mem. em. 13 2 4 1 LCD (liquid crystal display) 4 Start keys: Displays messages on the screen to help you Color Start set up and use your machine. Also, you can adjust the angle of the LCD Lets you start making copies in full color. screen by lifting it. Also le
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General Information 8 Mode keys: Basic Operations 1 Scan The following steps show how to change a 1 setting in the machine. In this example the Lets you access Scan mode. Paper Type setting is changed from Plain Paper to Inkjet Paper. Photo Capture a Press Menu. ® Lets you access PhotoCapture Center mode. b Press a or b to choose General Setup. 9 Warning LED General Setup Turns orange and blinks when the LCD N Network etwork displays an error or an important status P Print Reports ri
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Chapter 1 Status LED indications 1 The Status LED (light emitting diode) is a light that shows the status of the machine, as shown in the table. 01 Quality Normal E Enlarge/Reduce nlarge/Reduce 1 100% 00% R Ratio: atio: Paper Paper Ty ype pe Plain Paper Plain Paper Mem. Mem. Mem. LED DCP status Description Ready The DCP is ready for use. Off Cover open The cover is open. Close the cover. (See Error and Maintenance Orange messages on page 73.) Cannot Print Replace the Ink cartridge w