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CORDLESS Troubleshooting TAGS 250 De-register and register De-register handset from the E2525, E2600B and E2555 Please take the Handset out of the Base before de-registering. Using the [SOFT] Keys on the Base, press MENU, then press the Down arrow twice until BASE SETTINGS is highlighted. Press OK, then press MUTE 3 times and FLASH twice. This will deregister the unit, please see more info to re-register. Adding Handsets / Registering Handsets Your telephone can accommodate up to 8 cordl
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The Handset provided with your telephone is automatically registered as Handset 1. Additional Handsets will be assigned numbers in the order the are registered (2, 3, 4, etc.) up to a maximum of eight. Keypad Tone Feature - Vtech Telephones When the Keypad Tone Feature is ON but the handset is OFF (i.e. in standby): You will hear loud tones being emitted through the external speaker on the back of the handset when you press any handset button except for the volume key. When the Keypad Ton
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button, and the [OFF] button emitted through the external speaker on the back of the handset. 2.You will not hear any tone when you press the [SOUND SELECT] button. Keypad Tone Feature When the Keypad Tone Feature is ON but the handset is OFF (i.e. in standby): You will hear loud tones being emitted through the external speaker on the back of the handset when you press any handset button except for the volume key. When the Keypad Tone Feature is ON and the handset is ON (i.e. you pressed
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When the Keypad Tone Feature is ON and the Speakerphone on the handset is ON: 1.You will hear the tones from the number buttons ([0] - [9]), the [SOFTKEY] buttons (the three unnamed buttons under the display), the [XFER/INTERCOM] button, the [SPEAKER] button, the [PHONE] button, and the [OFF] button emitted through the external speaker on the back of the handset. 2.You will not hear any tone when you press the [SOUND SELECT] button. 5860 Ringer On/Melody Selection Turn Ringer On 1.Press
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·Every call conversation cuts in and out, other end hears beeps. 1.Advise the customer that you (the rep) will place a no charge replacement order that will be shipped via UPS service, which should arrive within 14 days. Advise the customer that they will also receive a prepaid ARS label sent via US Mail to return their original unit (no charge will be incurred by the customer). 2.The rep will be responsible for placing the order for the unit using the EXCHANGE IW promo code in COPS and ch
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· After placing the order, send an internal referral commitment to the [VTECH ARS LABEL] team for a prepaid UPS ARS Label to be sent to the customer. NOTE: DO NOT SEND THESE CUSTOMERS BACK TO THE RETAILER FOR REPLACEMENT (EVEN IF THEY ARE WITHIN THE FIRST 30 DAYS OF PURCHASE). IT IS IMPORTANT THAT YOU FOLLOW THIS PROCESS. Process for gz2434 Calls If customers call with the one or more of the following symptoms: Static/Noise; Five Beeps; Call is Fading or Cutting In and Out; No Connect a
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·Enter the 15 digit Base ID Code, located on the underside of the Base Unit. The ID Code can include numbers (0-9) and characters (*,#). ·Press OK. The Handset will display: PLEASE WAIT! ·Wait approximately 15 seconds. The Handset will display FOUND BASE. NOTE: Occasionally, it will take longer than 15 seconds for the Handset to find the Base Unit. This is normal. If the Handset displays: BASE BUSY TRY LATER, this indicates that the system is in use. Wait until the Base Unit is in the idl
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SET TIME PONER TIEMPO REGLER L'HEURE CLOCK MODE MODO RELOJ MODE HORLOGE REGISTER REGISTRAR REGISTRE RINGER VOLUME TIMBRE VOLUMEN SONNERIE VOLUME RINGER MELODY TIPO DE TIMBRE SONNERIE MELODIE VIBRATE CONTROL CTRL VIBRACION MODE VIBRATION LOW BATT TONE TONO DE BAT BAJA SON PILE FAIBLE RANGE TONE TONO DE RANGO SON DE PORTEE KEYPAD TONE TONO DE DECLADO SON DU CLAVIER CONTRAST CONTRASTE CONTRASTE LANGUAGE IDIOMA LANGUE TO CHANGE HANDSET MENU FROM SPANISH: Press MENU.
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FRENCH CALLS LOG GUEA DE LLAMADAS REGISTRE D'APPEL BASE SETTINGS CONFIG BASE REGLAGES BASE DISPLAY BASE-ID NUMERO DE BASE NUMERO DE BASE RINGER VOLUME TIMBRE VOLUMEN SONNERIE VOLUME RINGER MELODY TIPO DE TIMBRE SONNERIE MELODIE KEYPAD TONE TONO DE DECLADO SON DU CLAVIER TONE/PULSE TONOS/PULSOS TONALITE/IMPUL CONTRAST CONTRASTE CONTRASTE LANGUAGE IDIOMA LANGUE TO CHANGE BASE MENU FROM SPANISH: Press MENU. Scroll down to CONFIG BASE. Press OK. Scroll down to IDIOMA.
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3.Hold down [PAGE] key for 5 seconds. When the LINE IN USE light begins to flash, release the [PAGE] key. 4.The HANDSET CHARGING light will blink 5 times. Within 5 seconds from when it stops blinking, press [PAGE] once. VT2461 Mk1 DEREGISTER A SINGLE HANDSET 1.Unplug power from the Base. Remove spare battery pack. 2.Hold down [PAGE] while reconnecting power. When the POWER light begins to blink, release the [PAGE] key. 3.Press [PAGE] 1 to 4 times, corresponding to the Handset you wish to
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- Advise the customer that you are sending him or her a brand new replacement set (Cordless 2230 or 2255 whichever the customer has). If the customer does not want the replacement, advise him or her to return their unit to the place of purchase. Stop! If the customer accepts the replacement 2230/2255 continue.... - Inform the customer that he or she will receive the new replacement set(s) within 14 business days. Explain that you will also send an ARS label (via US Mail) for him or her t
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9.Hit "Ok". Now "line or Line In" should show up in the master volume control for Recording. Please make sure that there is a check mark in the Select box under the "Line or Line IN 10.Go to Options and Select Properties. 11.There should be an option to adjust Recording or playback volume control. Choose Playback. 12.There is another section under playback where you pick which volume controls you want to show on the bar. Make sure there is a check next to "line or Line in". If there
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of line voltage available at the phone and the distance of miles between the two other parties. Customer may consider 3-way calling service (if available through local telco) as alternative. Customer is less likely to experience volume loss due to more direct routing of conference. nd Caller Id after 2 ring Most Telco's send out the Caller ID information between the 1st and 2nd ring. Some Telco's send out this information later. If the machine answers the call before the information is
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This cordless operates in the 900 megahertz frequency band. Radio signals in this band can penetrate small openings and reflect around obstructions more effciently than those of conventional cordless telephones. This alows the unit to operate in areas that are typically difficult for cordless phones. Your cordless telephone operates at the maximum power allowed by the Federal Communications Commission (FCC). Even so, your handset and base can communicate only over a certain distance whi
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940101B2-7CPS2A (CRS will not accept a slash.) The battery save feature will deactivate the ring approximately 60 seconds after being set. After 60 seconds, the phone will enter "sleep mode". The phone will not ring or display "incoming call" when the extension phones are ringing. If any button on the phone is pressed, this will "wake up" the phone. If there is an incoming call within 60 seconds of a button being pressed, the phone will ring. Once nothing has been pressed for another 6
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·If possible advise your callers to leave a message. ·Check with the local telephone company and advise them 7-10 seconds of silence is required for the answering system to disconnect. NOTE: Charges may apply Call Waiting disconnects answering system Answering System senses a fluctuation in line voltage caused by the Call Waiting signal and disconnects. Contact Local Telephone Company for possible solutions. External Antennas Additional external antennas are not recommended for the foll
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Calling in same Area Code Many LTCO's are changing their dialing sequence to 0 +, or 1 +, 10-digit dialing (0 + 0r 1 + area code + seven-digit phone number) for all long distance calls that are made within the same area code. All 0 +, or 1 +, 7-digit dialing within the same area code will be eliminated. This also means that local credit card and operator assistance calls that traditionally have been 0 + 7 dialed calls will now require 0 + 10 dialing. You will continue 0 + or 1 + 10 digit d
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5.Replace battery cover. 6.Recradle handset in base for 15 seconds. 7.Pick up handset and press phone. NOTE: Be sure batteries have been charged recently. If not, charge batteries fully for 16 hours. Common Cure If the unit does not seem to be responding normally, then try putting the handset in the base to reinitialize the unit. If it still does not seem to respond after doing this a few times, do the following (in the order listed): 1.Unplug the power cord. 2.Remove the handset batte
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To determine if telephones ring separately or together: 1.Remove telephones from line. 2.Replace one at a time. ·Line 1 has a higher pitched ring that helps differentiate it from the ring of Line 2. ·Have someone call on each line. ·Let the telephone ring approximately five times and listen to the difference. ·Try using 2 two conductor cords or purchase a 267C adapter. ·Try a Triplex adapter and use a two cord connection. Ringer Volume Not Adjustable Ringer volume cannot be adjusted.
