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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 1
Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423
User guide
BT Hub Phone 1020
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 2 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 Welcome… to your BT Hub Phone 1020 Digital Cordless Handset • Hi-Definition Sound • Black and white graphic display with back light • Keep track of incoming calls with the 50 number calls list • 150 Entry phonebook, with the facility to store a home, work and mobile number for each of your contacts • 20 Number redial list, for quick and easy redialing • 10 Ringtones available
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 3 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 This user guide provides you with all the information you need Got everything? to get the most from your phone. • BT Hub Phone 1020 handset This phone has been designed to work with BT Total Broadband • BT Hub Phone 1020 charger and BT Broadband Talk. Before you make your first call you will need to set up your phone. This doesn’t take long and is easy to do. • 2 x rechargeable batt
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 4 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 4 In this guide Getting started Using the phone Location . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Switching the handset power on/off . . . . .25 Setting up the handset . . . . . . . . . . . . . . . .7 Make an external call . . . . . . . . . . . . . . . . . .25 Standby display . . . . . . . . . . . . . . . . . . . . . .10 Preparatory dialling . . . . . . . . . . . . . .
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 5 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 In this guide 5 Phonebook BT Calling Features Store a phonebook entry . . . . . . . . . . . . . . .33 1571 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Character map . . . . . . . . . . . . . . . . . . . . . . .34 BT Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . .45 Dial a phonebook entry . . . . . . . . . . . . . . . .35 BT 118 500 . . . . . . . . . . .
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 6 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 6 In this guide Hub base settings Software upgrades Reset your BT Hub Phone 1020 Automatic software upgrade . . . . . . . . . . . .65 to the default settings . . . . . . . . . . . . . . . . .54 Manual software upgrade . . . . . . . . . . . . . .66 To change the System PIN code . . . . . . . . .54 Rescue mode . . . . . . . . . . . . . . . . . . . . . . . .67 Time settings Help . . . .
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 7 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 7 7 Getting started Location You need to place your BT Hub Phone in the charger cradle WARNING Do not place your BT Hub Phone 1020 and then place both handset and charger cradle in the BT in the bathroom or other humid areas. Home Hub to set it up. When you are doing this you don't Handset range need to use the power supply provided as the handset and The BT Hub Phone 1020 has a range
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 8 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 8 Getting started IMPORTANT 2. Attach the cradle to the The hub must be plugged into the BT Home Hub. mains power socket at all times. IMPORTANT You can leave your handset in the charging cradle attached to the BT Home Hub if you wish or you can locate your handset anywhere in your home, 3. Slide open the battery using the mains power adapter and charging cradle to keep the handset c
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 9 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 Getting started 9 5. On the handset: Battery performance The charge capacity of rechargeable Screen prompts on the handset will help guide you through batteries will reduce with time as they wear out, giving the handset less the registration process – it’s easy! talk/standby time. • REGISTER TO HUB will appear on screen. Press OK. Eventually they will need to be replaced. Please ensu
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 10 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 10 Getting started Clock Standby display The clock on the front screen will disappear if any missed calls or the keypad lock are displayed. Clock Battery status icon Range icon Handset name The handset number is related to the and number number of handsets you have registered to the Hub. You can have up to five handsets registered to the Hub. Shortcut to menu Shortcut to phonebook Yo
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 11 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 11 11 Getting to know your phone Handset buttons Redial/Vol/Scroll Up/Pause Right In standby, press and release to access the redial To position cursor during navigation. list, page 30. Soft Key 2 During a call, press to increase the earpiece In standby mode or during a call, press volume, page 27. to access the phonebook, page 33. In a menu, press to scroll through options, In a me
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 12 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 H 12 Getting to know your phone Option buttons Navigating the menus Your BT Hub Phone 1020 handset has a menu system to guide you through the handset and setting options. Refer to the menu map on the next page for the available options. When the handset is displaying the idle screen: 1. In standby press Menu to open the main menu. Soft Key 1 Soft Key 2 2. Use and to scroll through th
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 13 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 Getting to know your phone 13 Menu map Calls Lists Handset settings Registration Received Calls Ear Volume Register Handset Dialled Calls Handset Name (default BTphone) Select Base Delete Calls List Received Calls Auto Talk On De-register Dialled Calls Off Delete All Beep Tones Key Beep BT Services Low Battery 1571 Names Out of Range Help desk Find entry Show Detail Software Handset
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 14 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 14 Making calls with BT Broadband Talk As part of your BT Total Broadband subscription, you get access to BT Broadband Talk which gives you free UK evening and weekend calls (up to one hour) over your broadband connection. BT Broadband Talk is a simple and convenient way to make calls over the internet. The only difference is that calls go through your broadband connection rather tha
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 15 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 Making calls with BT Broadband Talk 15 There is an option within the Hub Making and receiving calls with BT Broadband manager to set incoming landline calls (from your standard phone number) Standard telephone to ring on your Hub Phone. BT Home Hub line wall socket Go to http://bthomehub.home and Broadband cable change your settings on the Microfilter telephones page. Corded or DECT
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 16 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 H 16 Making calls with BT Broadband Talk To see BT Broadband Talk call charges: visit www.bt.com/broadbandtalk and go to the ‘what it costs’ section. You can make outgoing calls using your standard phone line number by dialling 5 and then the number you want to call. After dialling 5 you must wait for a different dial tone to the one you normally use with BT Broadband Talk before di
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 17 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 Making calls with BT Broadband Talk 17 Hi Def calls Your BT Hub phone is designed with High Definition Sound (Hi-dS™) capability. If somebody using a BT Hub Phone (or other Hi-dS™ capable device) calls someone else using a Hi-dS ™ capable device, then the call will automatically set itself to the best call quality using the Hi-dS™ call quality feature. Hi-dS™ works automatically, so
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 18 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 H 18 Making calls with BT Broadband Talk If you also have a videophone or BT Soft Phone associated with your BT Broadband Talk number you can also use them to make simultaneous calls up to a total of 4 calls across all your BT Broadband Talk phones. In situations where there are already 2 calls in progress on BT Hub phone handsets, a warning: LINEINUSE is displayed on any other addi
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 19 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 Making calls with BT Broadband Talk 19 Call quality Usual call quality using BT Broadband Talk should be better than on a mobile phone, but it can be affected by general congestion on the internet, or by heavy traffic on the broadband link into your home (e.g. if someone in your home is playing games online). We cannot, therefore, guarantee call quality. Call transfers If there is on
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8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:25 Page 20 Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423 H 20 Making calls with BT Broadband Talk Making and receiving multiple calls Independent of Hub Independent of Hub Standard telephone Softphone line wall socket Broadband cable Microfilter Videophone HS1 CordedorDECTphone BTHubPhone CordedorDECTphone pluggedintobackofhub pluggedintophoneline HS2 HS5 HS3 HS4
